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Embassy Suites by Hilton Houston - Energy Corridor

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#12 of 501 Hotels in Houston
Certificate of Excellence
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Embassy Suites by Hilton Houston - Energy Corridor
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1,060 Reviews from our TripAdvisor Community

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Calgary, Canada
Reviewed 2 days ago NEW

Stayed for four days in the middle of spring break and the Houston Rodeo, Even though the hotel was full, the staff was exceptional and made the trip one of our best ever. Manager's reception was a nice pre-dinner atmosphere and provided a relaxing atmosphere for meeting other guests as well as enjoying a drink or snack.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank hendersi
Corpus Christi, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016

I stay in many luxury hotels but I think this hotel may be one of the best value for money hotels in which I have stayed. I notice that other reviewers have noted that the manager, Ms. Yolanda, is wonderfully accommodating. She even remembered us from prior visits (We had a small issue of lost eyeglasses which she took great...

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2Thank sandra s
About Hotel's Favourite Review
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear Sandra S Thank you so much for staying with us and writing this review about my great staff. They all genuinely care about each guests stay and will go out of there way to make the stay enjoyable as you saw first hand. So glad you and your family enjoyed yourselves. You will have to come back and see...

Massachusetts, USA
Reviewed 3 days ago NEW

Embassy suites stays are always great. It was a bit noisy near the highway and energy.centerd nearby. Overall, not a bad experience and value for the money. We traveled with two other couples. They really enjoyed their stay

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Helpful?
Thank pastorfredr
Saint Louis, Missouri
Reviewed 4 days ago NEW

During our stay we did not have our room serviced by housekeeping unless we called when we returned to the hotel in the evening. Sheets not large enough to stay on the bed at night. Pool cold and cloudy. Staff in general can best be described as grumpy.

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Helpful?
Thank stephenmS1151TW
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear StephenmS1151TW Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Mansfield, Texas
Reviewed 1 week ago

We had the city view suite and it was a nice. Staff very welcoming. And breakfast was great. The lady preparing the omelettes and pancakes was awesome! And by the way, we are glad you all added the pancakes! When we come back, we will definitely choose this particular Embassy Suites.

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Thank dlg878
Oklahoma
Reviewed 1 week ago

We booked a room with two queens for our family with kids, and instead was stuffed into a king room with the explanation that the hotel was "overbooked" and no queen rooms were available. Needless to say, it was an unpleasant and uncomfortable surprise for the start of our family vacation. They switched us the next day, but our family...

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Thank AngryPanda00
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear Angry Panda I am very sorry we were not able to provide you with the quality of services you deserved during your recent visit with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your visit. We are always looking for ways to improve our...

New Orleans, Louisiana
Reviewed 1 week ago

At Embassy Suites, one expects no surprises. This facility met those expectations. The Embassy Suites in the Houston Energy Corridor did not disappoint. The food was good. The room was very comfortable.

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Thank chrisvc2017
Laredo, Texas
Reviewed 1 week ago

Worst experience ever with Embassy Suites and HIlton. Rooms were dirty and understocked with towels for number of guests. Check-in processes were inconsistent and staff (with the exception of the restaurant staff) was very unfriendly.

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Thank HarrisPartyof4
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear Harris Party of 4 Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a...

Texas
Reviewed 1 week ago

Really enjoyed my one night stay. Room was clean, it was quiet, and the bed was very comfortable. Bathroom was immaculate and the shower had very good pressure. Would definitely stay here again. The service was very friendly.

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Thank bphpsu
Edmond, Oklahoma
Reviewed 1 week ago

Embassy never disappoints. Valve for you money is always met. Breakfast is work the rate alone. And the layout of the rooms allows you to be away from the hall traffic/noise. And the managers receptions is just icing on the cake!

Review collected in partnership with Embassy Suites Hotels
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Thank 588natashal

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Houston – Energy Corridor hotel, just 35 minutes from Houston Bush Intercontinental Airport and Houston Hobby Airport. Located in the ‘Energy Corridor,’ this all-suite Houston Energy Corridor hotel is 15 minutes from downtown, the George R. Brown Convention Center and the Galleria. Our friendly, multi-lingual staff will ensure your stay is a memorable one. Ride our complimentary shuttle to destinations within a five-mile radius of the hotel, including local corporations like Shell, BP and ExxonMobil.Enjoy daily the complimentary cooked-to-order breakfast with buffet and the complimentary Evening Reception*. Dine in our Oasis Restaurant and Lounge and sip coffee from the Starbucks® Coffee Bar in the lobby.*Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 

Additional Information about Embassy Suites by Hilton Houston - Energy Corridor

Address: 11730 Katy Fwy, Houston, TX 77079-1298
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €115 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Houston - Energy Corridor 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites Houston - Energy Corridor Hotel Houston
Hotel Style:
#2 Family Hotel in Houston
#3 Business Hotel in Houston
#11 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Houston - Energy Corridor staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Houston - Energy Corridor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best advice, don't stay here if you are expecting it to be like the other Embassy Suite Hotels.”
 of 5 bubbles lisafE1699OL, 28 Feb 2017 | Read review
“East & west sides and higher floors are quietest.”
 of 5 bubbles lisabQ251QS, 23 Jan 2017 | Read review
“Beautiful water falls in front, with the view of Interstate 10”
 of 5 bubbles vivaciousmi, 8 Jan 2017 | Read review
“Make sure Ms. Yolanda takes care of all the details!”
 of 5 bubbles Q8228DYjeffm, 3 Jan 2017 | Read review
“Corner rooms are largest but cost more. Rooms face the freeway (no sound problem) and away. Ask, if it matters.”
 of 5 bubbles sandras832, 29 Dec 2016 | Read review
5 of 5