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Hotel Sorella CITYCENTRE

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#4 of 499 Hotels in Houston
Certificate of Excellence
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Hotel Sorella CITYCENTRE
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928 Reviews from our TripAdvisor Community

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Showing 907: English reviews
Grand Forks, North Dakota
Reviewed 4 weeks ago

Hotel Sorella surpassed our expectations in providing a place for family and friends to gather for our son & daughter-in-law's wedding weekend. Maria G. in sales made sure that all requests were responded to, going above and beyond to make our whole weekend, but especially the wedding reception, very special. From the bell hops to the front desk to the...

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Helpful?
Thank NoDaks2
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

NoDaks2, We are thrilled we could be part of such a special weekend for you and your family! we hope to see you back soon. Juan Flores

Houston
Reviewed 4 weeks ago

My husband and I decided on a staycation, but I surprised him with our stay at Hotel Sorella. We have visited the CityCentre many of times by dining at all the different restaurants, but we've never stayed at this hotel. Hotel Sorella is an upscale hotel that is located in the middle of the CityCentre with access just steps away...

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Helpful?
Thank Hbonnee
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Hbonnee, Thank you for staying with us and sharing your feedback. We realize there is always room for improvement and your contribution is very helpful in assisting us to do better. Juan Flores

Fort Worth, Texas
Reviewed 4 weeks ago via mobile

We were here for a quick trip so we were unable to enjoy all the hotel had to offer but our stay was perfect. From the quick and efficient front desk staff to the clean and comfortable rooms; these people know how to run a hotel. We used the convenient valet service and they were amazing! Raphael always greeted us...

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Thank CLHSRNA
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

CLHSRNA, Thank you for sharing your recent experience with us, we hope to see you back soon! Juan Flores

Reviewed 4 weeks ago via mobile

We had a great stay here at Hotel Sorella. Rafael in the valet area was very quick and courteous. He made sure we had a good experience during our stay even as we were leaving. Will definitely be using valet service again during our next stay!

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Helpful?
Thank Holly S
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Holly S, We hope to see you back soon! I will pass on to pass along your kind words to Rafael. Juan Flores

West Milwaukee, Wisconsin
Reviewed 5 weeks ago via mobile

Great fun & conversation with Mikey B in the bar... sharing midwest memories and great wine recommendations!! Hotel is beautiful, looking forward to exploring city center tomorrow.👍🏻We just checked into our penthouse suite for the week!👍🏻

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Helpful?
Thank pook321
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

pook321, Thank you for sharing your recent stay! we hope to see you back soon! Juan Flores

Montreal, Canada
Reviewed 5 weeks ago

Beautiful modern Hotel and exceptional staff. Guillermo, Marie and Désirée made our experience at the Sorella amazing! Smiles, discussions, great service and a lot of help to find places around. Thank you guys!

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Thank GLaps01
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Glaps01, Thank you for taking the time to share your experience! we hope to see you back soon. Juan Flores

Reviewed 5 weeks ago

My wife enjoys shopping at City Center and I thought it would be a great idea to spend a weekend close to the shops while having the ability to rest and enjoy the amenities of the hotel. I spent a great deal of time alone at the hotel during the day while my wife shopped and I can tell you...

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Helpful?
Thank James A
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

James A, Thank you for sharing your experience. CityCentre has fantastic shops and restaurants, it's the perfect place to spend a weekend. We are thrilled to know you had a great stay with us. Juan Flores

Reviewed 5 weeks ago via mobile

This hotel was wonderful, great bar, great food and great service. They have an amazing breakfast bar in the morning with a complementary espresso machine, and amazing coffee that absolutely made my morning. They also have a really great penthouse meeting spaces. Thank you especially to Raphael for being so very friendly and helpful!

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Helpful?
Thank Jennifer P
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Jennifer P, Thank you for taking the time to share your recent stay with us, we hope to see you back soon! Juan Flores

Parker, Colorado
Reviewed 19 January 2017 via mobile

Mickey B at the bar is great at making cocktails and was engaged and funny! He made our experience enjoyable. We went to the bar each night with the sales team and loved it! The hotel is nice and you feel like you're away from everything. There is great shopping and restaurants all within walking distance. Great location!

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Helpful?
Thank Jenny L
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Jenny L, Thank you very much for staying with us and sharing your feedback. We hope you are able to return soon. Juan Flores

Lindfield, United Kingdom
Reviewed 18 January 2017 via mobile

Barman was great, thanks Mikey B for making us so welcome and for the tips on visiting Vegas. Hotel rooms are good as is the restaurant. There are also loads of places around the hotel to eat. Will come again.

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Thank stevemartin787
SorellaHotelManager, General Manager at Hotel Sorella CITYCENTRE, responded to this review

stevemartin787, Thank you for your continued support, we hope to see you back soon. Juan Flores

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €196 - €365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Houston
#9 Family Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sorella CITYCENTRE staff and other travellers.
8 questions
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Baton Rouge, Louisiana
san jose, ca, usa
8 months ago
Austin, Texas
over a year ago

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Questions? Get answers from Hotel Sorella CITYCENTRE staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Dine at Ra Sushi. You will love it!”
 of 5 bubbles station1221, 20 Feb 2017 | Read review
“Just ask and they will attend to your needs”
 of 5 bubbles jack_jensen, 7 Feb 2017 | Read review
“Rooms facing East and onto the Village Green at City Center are the best.”
 of 5 bubbles brucestover, 4 Feb 2017 | Read review
“Although the doors and walls are thick, rooms by the elevator get a lot of traffic noise”
 of 5 bubbles paulas531, 1 Feb 2017 | Read review
“I would recommend rooms overlooking the Plaza”
 of 5 bubbles johnbR8498VM, 30 Jan 2017 | Read review
5 of 5