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Hotel Sorella CITYCENTRE

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#8 of 500 Hotels in Houston
Certificate of Excellence
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860 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Sorella CITYCENTRE
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Showing 840: English reviews
Reviewed 17 February 2016 via mobile

My friend had her birthday party here after we spent the day around City Centre and ate at Brio. The hotel was very nice, and the room had a great view of the green space in the middle of City Centre. If you just want to hang out at night as well there is a deck with multiple chairs and...

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Helpful?
Thank anamooree
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Please hurry back and stay with us again. Sincerely, Ryan Gullion General Manager

Abu Dhabi, United Arab Emirates
Reviewed 14 February 2016

We absolutely love CityCentre, so it made sense to select Hotel Sorella for a staycation. So glad we did. Love the modern accents throughout the hotel, including the gorgeous dark wood floors and huge comfy beds. Breakfast was small and intimate and tasty. The bar and lounge area was super fun with great drinks!

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1Thank MeylaTaryn
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your experience and we do hope you are able to stay with us again soon. Sincerely, Ryan Gullion General Manager

Reviewed 14 February 2016 via mobile

Beautiful room and happy to have champagne and strawberries waiting for us. Rafael the valet was such a great guy. The only negative was the extremely disappointing brunch at Radio Milano that was included in our rate. The buffet was the only option and was not good. Our bellinis were served room temperature.

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Helpful?
Thank Anna N
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your feedback regarding your recent stay. I was sorry to learn you did not enjoy brunch. Please contact me directly so I can correct this situation. Sincerely, Ryan Gullion General Manager rgullion@valenciagroup.com

Sugar Land, Texas
Reviewed 14 February 2016 via mobile

Absolutely love Hotel Sorella! We've stayed multiple times and the valet service are so amazing. Raphael was so polite. Love the Hotel and the access to all restaurants and shops in walking distance! Rooms are spacious and inviting. Decor is top notch and beds are comfortable.

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Helpful?
Thank RRenteria80
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

We are happy to hear you had a great time staying with us. Please return as soon as you can. Sincerely, Ryan Gullion General Manager

Dallas, Texas
Reviewed 14 February 2016 via mobile

This is our second time to stay at Hotel Sorella, so obviously we like it quite a bit. We love the location and being in the midst of CityCenter. Nice free breakfast. Great bar and helpful bartender. Raphael and William were very helpful. We will be back.

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Helpful?
Thank Marti-smartie
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Hurry back and stay with us again. Our entire team is looking forward to your return. Sincerely, Ryan Gullion General Manager

Tomball, Texas
Reviewed 13 February 2016 via mobile

Stay was great and staff was very helpful especially our valet guy Raphael! The guys at the bar, Patrick, Raul and Guillermo were awesome and their signature drink at the Monalisa was amazing. The rooms were very nice and clean. We will be back!

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Helpful?
Thank mdavis924
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for staying with us and enjoying the entertaining trio at our bar. Please come back soon. Sincerely, Ryan Gullion General Manager

Houston, Texas
Reviewed 2 February 2016

Nice stay at the Hotel Sorella. Clean, comfortable, great sleep and wonderful breakfast in the morning! Close to many restaurants and activities. Our room faced the freeway - I thought that would be a negative, but it was not. Quite, cozy and nice sized room.

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Helpful?
Thank Champagne77007
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for joining us and sharing your feedback. We do hope you are able to return soon. Sincerely, Ryan Gullion General Manager

Irving, Texas
Reviewed 1 February 2016

I was there for 2 nights and had a very good experience. Friendly service, good food and nice room. Raphael the valet attendant was excellent and the front desk staff upon check out were also very friendly.

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Thank KWRref
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your feedback. We do hope you can stay with us again. Sincerely, Ryan Gullion General Manager

Norwich, United Kingdom
Reviewed 31 January 2016 via mobile

Attention to details, cleanliness and great customer service make it a lovely choice when in Houston for business. There is a lovely pool with lounges and a great bar as well. I love the location with lovely restaurants and shops within walk distance and drive!

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Thank albertomanfredini
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your experience. We are thrilled to know you had a great stay with us. Sincerely, Ryan Gullion General Manager

Cypress, Texas
Reviewed 30 January 2016 via mobile

Hotel is modern and very nice. Raphael in valet is the best! Very personable and helpful. Room was clean and stocked. Kids slept well on their bed, very comfortable. Bathroom privacy only reason for 4 stars instead of 5. We left a pillow and front desk was helpful to track it down and have it for us.

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Helpful?
Thank Duane H
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and recognizing the efforts of our team. We hope you are able to return soon. Sincerely, Ryan Gullion General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €163 - €354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Houston
#9 Family Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sorella CITYCENTRE staff and other travellers.
8 questions
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Baton Rouge, Louisiana
san jose, ca, usa
6 months ago
Austin, Texas
over a year ago

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Questions? Get answers from Hotel Sorella CITYCENTRE staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Room”
 of 5 bubbles MarkusH_12, 19 Nov 2016 | Read review
“Request a room facing the courtyard/shopping/restaurant area, not a room facing the expressway.”
 of 5 bubbles H2641ZVmikem, 15 Nov 2016 | Read review
“Get an upper floor the view is great!”
 of 5 bubbles 186buddys, 1 Nov 2016 | Read review
“Great views, comfortable bed!”
 of 5 bubbles maxdoll22, 31 Oct 2016 | Read review
“I believe all rooms are excellent. I have stayed on 4 different floors. ALL quiet, lovely”
 of 5 bubbles 709sandis, 24 Oct 2016 | Read review
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