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Hotel Sorella CITYCENTRE

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#5 of 497 Hotels in Houston
Certificate of Excellence
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Hotel Sorella CITYCENTRE
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894 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Sorella CITYCENTRE
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Showing 874: English reviews
Houston, Texas
Reviewed 14 March 2016

Every employee we dealt with was over the top friendly and customer service was their top priority. We enjoyed the hotel very much and would stay there again. The beds and pillows were great, incredible down comforter, and everything was very clean and modern.

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Helpful?
Thank BarBqueen
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and sharing your feedback. Please come back soon. Sincerely, Ryan Gullion General Manager

Reviewed 14 March 2016

The staff at Sorella makes you feel right at home, from check-in to breakfast. You feel welcome any time during the day and there's always a friendly word from one of the employees. When the day ends and the evening starts, Monnalisa bar opens and this is when your nightlife kicks off ! Raul and his crew give you the...

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Helpful?
Thank Sjaak V
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and having a great time with our crew in the bar. We look forward to your return. Sincerely, Ryan Gullion General Manager

Seguin, Texas
Reviewed 13 March 2016

We had such a nice bellman. His name is William.Very courteous, professional and friendly. Awesome location.Plenty to do around hotel.I would highly recommend staying at this great hotel when in Houston

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Helpful?
Thank barbara r
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for your review and we hope to see you again soon. Sincerely, Ryan Gullion General Manager

Reviewed 13 March 2016

Everything was awesome. Found a great deal on line!! They were all so accommodating. We had a king room, early check in, refrig in our room, room service for breakfast was amazing. Great weather to be outside and listen to the music in the courtyard. Food was awesome at the Yard house. Both Yard House and Hotel surprised my husband...

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Helpful?
Thank cpalazzolo
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for taking the time to share your experience with us. We hope you are able to come back soon. Sincerely, Ryan Gullion General Manager

Houston, Texas, United States
Reviewed 13 March 2016

My girlfriends and I enjoyed a special staycation in the hotel's 3-bedroom penthouse suite. The space is laid out beautifully and thoughtfully, and the views are stunning! Hotel Sorella provided the perfect "headquarters" for a weekend staycation in CityCentre in West Houston. We enjoyed live music at Monnalisa Bar (thanks Layla for the great service!), dinner at Cyclone Anaya, LifeTime...

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Helpful?
Thank Katherine W
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and sharing your experience. Please return soon. Sincerely, Ryan Gullion General Manager

Chicago, Illinois
Reviewed 13 March 2016

The hotel is lovely and the staff are out of this world - Raphael and all the team at the hotel entrance are so welcoming, friendly and professional - they take care of everything from car requirements to luggage to local advice and more. I would recommend the team to anyone seeking a delightful, stress-free trip!

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Helpful?
Thank Angela M
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for choosing to stay with us. Please hurry back. Sincerely, Ryan Gullion General Manager

Reviewed 13 March 2016 via mobile

I enjoyed this hotel with my family. It was a very family friendly environment with great breakfast in the morning. It was right in the center of Houston and very convenient for our stay. Rafael the valet costumer service representative was excellent!

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Helpful?
Thank Victoria E
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for the great feedback and taking the time to recognize Rafael, he is outstanding. Sincerely, Ryan Gullion General Manager

Houston, Texas
Reviewed 11 March 2016

I stayed at Hotel Sorella the weekend of Februrary 27th to be near the City Centre area for a friend's birthday dinner. I booked my hotel the same day and requested a high floor. Once I arrived to City Centre I parked in the free garage which is connected to the hotel. I found that out after lugging my suitcase...

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Helpful?
Thank French Q
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for staying with us and sharing your thoughts. We work hard to exceed our guests expectations and this feedback is very helpful. Sincerely, Ryan Gullion General Manager

Bergen, Norway
Reviewed 11 March 2016

Whenever I visit Houston, I stay at Hotel Sorella Citycentre. The facilities are excellent, breakfast is just right for me and the staff is truly welcoming. Raphael is always so helpful! Thanks so much for making my stay always so pleasant :-).

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Helpful?
Thank maria b
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us often and sharing your feedback. We hope you know how much we appreciate your business. Sincerely, Ryan Gullion General Manager

Reviewed 8 March 2016 via mobile

Layla was very engaging and a sensational bartender at hotel Sorella lobby bar today at our conference. U can feel her glow, and Beautiful smile made my drink taste delicious. It is this type of customer service will get me to come back for more. S.

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Helpful?
Thank Steve L
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

We are very happy to know you enjoyed your experience with us. We do hope you can stay with us again soon. Sincerely, Ryan Gullion General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €184 - €363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Houston
#9 Family Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sorella CITYCENTRE staff and other travellers.
8 questions
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Baton Rouge, Louisiana
san jose, ca, usa
7 months ago
Austin, Texas
over a year ago

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Questions? Get answers from Hotel Sorella CITYCENTRE staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on east side offer cool view of the green park”
 of 5 bubbles nich0lasp0, 16 Jan 2017 | Read review
“7th floor was great”
 of 5 bubbles karenbF208HI, 12 Jan 2017 | Read review
“Higher floors will be quieter and will have better views, of course.”
 of 5 bubbles 31barretta, 1 Jan 2017 | Read review
“Visit shops nearby. The suites can be so comfortable that you might not leave the hotel. The Mona Lisa is great nightlife.”
 of 5 bubbles TayC50, 23 Dec 2016 | Read review
“1108 was a fabulous room!!”
 of 5 bubbles betht862, 23 Dec 2016 | Read review
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