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Hotel Sorella CITYCENTRE

1,131 reviews
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Traveller (236)
Room & Suite (151)
Pool & Beach (30)
Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“mona lisa”(37 reviews)
“radio milano”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hotel Sorella CITYCENTRE
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,131)Write a Review
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All reviewsmona lisaradio milanostudio movie grillrestaurants and shopswithin walking distancebeautiful hotelchocolate covered strawberriesjunior suitebottle of champagnecontinental breakfastyogurtparking garageenergy corridorgreat weekendvalet servicespecial thankshotel bar
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11 - 15 of 1,103 reviews
Reviewed 3 weeks ago

Stayed one night for business meetings. The hotel is clean and comfortable. The bed was comfortable and the internet was fast. Breakfast buffet in the morning was adequate with pastries, fruit, yogurt, etc. Overall a pleasant stay.More

Thank adamtope23
Response from WILLIAM B, other at Hotel Sorella CITYCENTREResponded 2 weeks ago

Dear Adam, Thank you for Sharing your story with us on TripAdvisor! It is wonderful to know your stay in our hotel was perfect. We thank you for recognizing our valet team for their outstanding efforts and customer service. We appreciate your invaluable feedback and...More

Reviewed 3 weeks ago via mobile

Had so much fun. Mikey B and William rocked the experience. Everyone went above and beyond. Been here several times and would recommend for anyone who wants to get out of the car and walk to dinner, drinking and shipping.More

Thank Lori V
Response from WILLIAM B, other at Hotel Sorella CITYCENTREResponded 2 weeks ago

Dear Lori, Thank you so much for your wonderful review of our hotel. At Sorella, we aim to provide our guests with an escape to an upscale environment and we are thrilled you were completely satisfied with the accommodations we have to offer. Our staff...More

Reviewed 3 weeks ago

It is a nice hotel but I had a luxury room and there was a crew laying pavement outside that prevented me from sleeping from 1am . I eventually moved to a smaller room at 3 am. The night staff refused to try to get...More

Review collected in partnership with this hotel
Thank john m
Response from WILLIAM B, other at Hotel Sorella CITYCENTREResponded 2 weeks ago

Dear Mr. Mogford, Thank you for your feedback,I personally understand how something of this nature can be frustrating and inconvenient to say the least and I truly empathize with you. I assure you that your comments about the noise during your stay has been addressed...More

Reviewed 3 weeks ago via mobile

This past weekend was my Husband’s birthday and surprising him was the best thing I could do! We stayed at Hotel Sorella CITYCENTRE for just Saturday night and everything was amazing - the décor, the cleanliness, the friendly staff, the views, the atmosphere, etc! The...More

Thank mflores0924
Response from WILLIAM B, other at Hotel Sorella CITYCENTREResponded 2 weeks ago

Dear Guest, Thank you for taking a moment to share your experience with us on Trip Advisor! We are glad you were able to experience and enjoy our world- class service and one-of-a-kind convenient location City Center. Our staff is also very consistent in delivering...More

Reviewed 4 weeks ago via mobile

Company paid so no info about pricing. Had issue with construction near my room, and they offered to move. Great staff. Especially Raphael at the front door. Sorry I didn’t get a chance to say goodbye Raphael! Take care.More

Thank Arne P
Response from Wbarba8261, other at Hotel Sorella CITYCENTREResponded 3 weeks ago

Dear Arne, We appreciate your kind comments about our team and our service. It means the world to us that you recognize and acknowledge this effort. I will pass Raphael your comments. I am very sorry, if the construction next door disturb your stay with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$186 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$186 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (236)
Room & Suite (151)
Pool & Beach (30)
Dining (19)
Business Centre & Event Rooms (4)
Amenities (2)
Questions & Answers
Ask a question
beckiebradshaw
28 May 2017|
AnswerShow all 4 answers
Response from Robert N | Reviewed this property |
Uber. But if you drive you must get off on the beltway 8 feeder road before you reach I10 and Uturn at Kimberly lane.
0
Votes
roniwill88
9 May 2017|
AnswerShow all 4 answers
Response from Mike M | Reviewed this property |
I would recommend you ask the hotel regarding something like this. I noticed a wedding party getting photos done, but they may have asked permission.
0
Votes
emscurtis
6 September 2016|
AnswerShow all 4 answers
Response from rovenafundaof | Reviewed this property |
Yes, they do have it. If you call in advance requesting it, you will have it in your bedroom waiting for you.
2
Votes
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Room Tips
"Each restroom should be furnished with glade spray since there’s no extractor fan!"
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"A microwave to heat your food would be nice although I know that’s kind of low class."
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"The junior suites are a nice upgrade worth asking for. Also late checkout to 1pm is included and might be..."
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"get the brunch package"
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