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I stayed at Holiday Inn Express. The location is perfect. The reception staff are very friendly, extremely helpful and were clearly very proud of their city. The rooms were well appointed and comfortable and the breakfast was delicious - you can squeeze your own fresh...More
Good hotel with real very simple American breakfast. (It's boring when you have to eat it for 7 days)
Great wifi connection in the room. For business proposes is this a good hotel or
for just one night with family's. A lot of restaurants in...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy CorridorResponded 19 January 2016
Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to...More
Many times there was no breakfast for my family.
There was no ink in the printer and were not able to print our boarding pass.
Staff couldn't speak or understand English and was very difficult to communicate.
Wifi was not working and they kept changing...More
1 Thank arva343
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy CorridorResponded 4 December 2015
Thank you for being our guest and for taking the time to write your review. Please accept our sincere apologies for the issues you had, particularly your breakfast experience and if the service level provided by hotel staff was below average. In line...More
i agree that the service of the hotel staff was rude and insulting, i was staying their at the same time and they are not equipped to handle group bookings or group pressure.
they take full advance payment when u check in so you are...More
1 Thank cutts553
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy CorridorResponded 3 December 2015
Thank you for submitting your review of our hotel. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance at the front office as well as at the...More
I had recently put up at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor for about 15 days (from 11th Oct – 25th Oct 2015) and those 15 days were nothing but nightmare for me and my family. Right from the hotel staff to...More
1 Thank mariazuddin
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy CorridorResponded 1 December 2015
Thank you for taking time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the poor service received from our staff as well as the breakfast selections...More
US$93 - US$166 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from MaciClark | Property representative |
Unfortunately we do not have a shuttle that goes to the airport. We only have Complimentary Shuttle Service for business purposes only with in a 5 mile radius. I can refer you transportation companies... More
Unfortunately we do not have a shuttle that goes to the airport. We only have Complimentary Shuttle Service for business purposes only with in a 5 mile radius. I can refer you transportation companies that I know of who would be more than happy to pick you up from the Airport. If you call us direct I will give you all the information you need.
Looking forward to seeing you.
Guest Service Manager
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"Hotel in a high traffic area, rooms higher up hear less traffic noise."