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All reviewswxyz barparking garageindoor poolmodern designthe ac unitroom keyper daywould stay here againbusiness travelersbusiness tripthe room was niceenjoyed my staybusiness centergallerialobbyelevatorvalet
First we got a special rate thru Groupon. We haven’t traveled with our fur baby much and didn’t want to go without her. Aloft doesn’t charge extra or non refundable cleaning fee, so we were overjoyed. The room was nice. Bed a bit lumpy but...More
I’ve stayed here before a few years ago and from that previous stay until now there’s been a decline in the quality.
My room looked like it was cleaned in a rushed manner. There was some trash left on floor under the counter, no soap...More
Thank Robert P
Response from Max J, General Manager at Aloft Houston by the GalleriaResponded 16 January 2018
We are so happy you enjoyed the comfort of our bedding as every room has a Westin Heavenly bed installed in it, our great location in the Galleria as well as guest service oriented team of talent.
We truly appreciate the review and...More
Our stay wasn’t terrible but honestly the worst I’ve experienced. It wasn’t very clean but the decor was nice, awful customer service but great location, no complimentary breakfast and the food is ridiculously expensive, the pool is about 3ft deep all around and although it...More
Was in Houston for only 1 night in November and decided to stay near the Galleria area, very good location (short walk)to go shopping and to the restaurants at the Galleria. The 3 different hotel personnel that I spoke with were extremely friendly, helpful, and...More
I frequent Houston often on business and am a Platinum member separately both with Marriott and with SPG (over 150 hotel nights/yr). I booked this hotel because there were no other rooms available at any other hotel in the Galleria area on my last-minute trip...More
1 Thank WorkTraveler2000
Response from Max J, General Manager at Aloft Houston by the GalleriaResponded 22 October 2017
Thank you for your review about your experience at check in. We truly value each and every guest’s feedback especially our Platinum members. While the response you received was not the type that we would expect any of our staff to give to a guest...More