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Hilton Garden Inn Houston Energy Corridor

12245 Katy Fwy, Houston, TX 77079-1502
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Close 
  • Bear Creek War Monument
    5.1 km
  • 3 star hotel
  • Free Wifi
Reviewed 27 October 2015
No worries
This hotel is wonderful and we truly had no worries. The room... more
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432 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Richmond, United States
Reviewed 27 October 2015

This hotel is wonderful and we truly had no worries. The room was superb, clean and ready for our visit. The staff was very helpful and the food was wonderful. The pool area was safe and clean - no trash anywhere and the water was wonderful. It is not often that a hotel truly receives a perfect rating but this...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Faith D
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Faith D, We are tickled eight shades of happy with your lovely review. We are so pleased to see what an exceptional visit you had. We do our best here to provide you with a memorable experience and our team is delighted that our efforts have been noticed and shared. We cannot wait to have you back with us...

The Hague, The Netherlands
Reviewed 23 October 2015

Overall the Hilton Garden Inn Energy Corridor is a very pleasant hotel, within walking distance of some of the Oil and Gas businesses in the corridor. And also within walking distance of a number of good restaurants such as Texas Land and Cattle and Beck's Prime and more. If you do not want to walk, they offer a good shuttle...

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Helpful?
Thank Hermes_NL
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Hermes_BL, Thank you for your detailed comments about our property and your visit with us. We are grateful for your mention or our close proximity to several restaurants in the Energy Corridor, our shuttle service, our upscale atmosphere and guest amenities. Our engineering team will address the ac unit in your room to be sure your next visit is...

Reviewed 22 October 2015 via mobile

Quite a way out from anywhere you would want to visit in Houston. Food only ok in the hotel - nothing to say 'wow' about. The bed was a little tired and the fridge so loud we had to turn it off. More of a conference hotel I would say. Staff were helpful though.

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Helpful?
Thank Liz H
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Liz H, Thank you for sharing your feedback with us. We strive for 5 stars and are very sorry that we did not meet the mark with you. I've had our engineering team inspect both our Garden Sleep System mattress to be sure it's adjustment dial is in proper working order and also made an adjustment to the fridge...

san antonio, texas
Reviewed 21 October 2015

This was the first time I was going to stay in a Hilton garden inn. I got a great deal using Hotwire and paid fifty percent of the rate quoted for regular rooms in the area for that evening about a month before my trip. My spouse and I arrived in the early evening in Houston from an overseas flight...

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Helpful?
Thank FNA77
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear FNA77, Thank you for sharing your detailed review of the Hilton Garden Inn Energy Corridor with us. We do our best to make sure your visit is perfect in every way and it means a lot to all of us here that you took the time to provide us with feedback on our bright and clean lobby, amicable front...

Andice
Reviewed 18 October 2015

Avoid rooms 02 and 01 on every floor and probably all rooms adjacent to them. The rooms do screen out freeway noise but unless you can sleep through a tornado you will be awake at night listening to some kind of industrial vacuum sound in the affected rooms I mentioned. This noise goes 24/7 with brief pauses and changes in...

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Helpful?
Thank Ron T
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Ron T, Thank you very much for bringing this noise issue to our attention. We take your feedback very seriously and have our engineering team addressing the situation so that your next visit your night's sleep is quiet and without interruption. We do appreciate your mention of our great restaurant and front desk staff. We hope you'll be back...

Basile, United States
Reviewed 12 October 2015

I work for a large oil company and am away from home for 3 to 4 weeks at a time. My stay here has been frequent and very pleasant. Most of the staff knows my name, and go out of their way to make my stay worthwhile.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ralph B
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Ralph B, We are all blushing from your kind words. We are all delighted you took the time to share your thoughts with us. We love our guests and are so happy to see that we make your stay enjoyable. We'll see you for your next trip to Houston. Casandra Kokoska Guest Services Manager

Salisbury, United Kingdom
Reviewed 5 October 2015

When traveling to the US I also try to use this chain of Hotels as I haven't been let down yet! Staff are attentive and helpful. breakfast is always a good to start to the day with your choice of hot and cold offerings. Dinner options not to my taste but locally you have good options. Outdoor pool is a...

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Helpful?
1Thank Ian D
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Ian, Thank you so much for sharing your wonderful comments with us. We appreciate your mention of our attentive and helpful staff, our breakfast, and cleanliness. Don't forget that if you find the firmness of the mattress too hard, that our Garden Sleep System beds will adjust to your preferred softness/firmness with the touch of a dial. We look...

Antipolo City, Philippines
Reviewed 20 September 2015

The hotel is ok but very limited food choices. Janet as really good and Marlon, since they were both Filipino working in that hotel. But when I checked out in the morning, and carrying heavy luggages, the one in-charge did not even tried to help me.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank rachelgM6253QI
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear rachelgM6253QI, I am so pleased that you took the time to share with us. Thank you for your lovely mention of Janet and Marlon. They were very touched by your personal comments. Please accept my sincere apologies that our team did not offer luggage assistance to you the day of your departure. I've visited with every member of our...

Reviewed 10 September 2015

I would not stay at a Hilton Garden Inn again. I may have gotten better sleep on the couch in the lobby. The beds here are extremely uncomfortable. Normally you stay at hotel for a nice relaxing experience, and this was not it. The bed was extremely hard. I've stayed at other Hilton properties, and was expecting the thing, but...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Igina D
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Igina D, Please accept my sincere apologies that your Garden Sleep System Mattress was so firm. Our mattresses are designed to change to your desired firmness or softness once the dials on the sides are adjusted. I have had our chief engineer inspect this mattress to be sure the softness firmness dial is in proper working order for you...

Bartlesville, United States
Reviewed 26 August 2015

The room was so quiet and peaceful. Everything worked in the room and was very clean. The food was excellent. It is a convenient location just of I-610. The front desk was always helpful when I had a question as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Jo M
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Jo M, We are delighted you enjoyed your visit with us. We're tickled pink that you enjoyed your room, the excellent food, and helpful staff members. We hope you'll be back again soon. Casandra Kokoska Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Houston Energy Corridor hotel. Located on Houston's Westside in the Energy Corridor, the hotel is near shops, restaurants, and leading businesses. Many prominent oil, engineering, hi-tech and healthcare companies are minutes from the hotel including BP, ConocoPhillips, and Shell Oil. Enjoy easy access to Interstate 10 (Katy Freeway) and the Sam Houston Tollway. The hotel offers guests a complimentary shuttle service within a five-mile radius. Stay connected throughout your visit to Houston with complimentary high-speed internet access in all rooms and public areas of the hotel. Enjoy a thoughtful service at the hotel with our complimentary fitness center, swimming pool, and 24-hour Business Center. Relax with delicious cuisine at the restaurant or pick up a treat from the 24-hour Pavilion Pantry® to enjoy in the comfort of your guest room or suite. The hotel boasts more than 3000 sq. ft. of function space, ideal for various meetings and events from business conferences to cocktail parties and weddings. ... more   less 

Additional Information about Hilton Garden Inn Houston Energy Corridor

Address: 12245 Katy Fwy, Houston, TX 77079-1502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €82 - €315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston Energy Corridor 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Energy Corridor Hotel Houston
Hotel Style:
#2 Green Hotel in Houston
#30 Romantic Hotel in Houston
#55 Family Hotel in Houston
#56 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Houston Energy Corridor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my high floor was really quiet with a nice view”
 of 5 bubbles cport413, 7 Jan 2017 | Read review
“1st floors are better to me, the elevator seems at tad slow.”
 of 5 bubbles travelman8181, 18 Dec 2016 | Read review
“All the rooms seem quiet and are all well appointed - I like the ground floor for ease of access.”
 of 5 bubbles 391susies, 15 Oct 2016 | Read review
“If possible try and get a room without the ridiculous Garden System Sleep Bed.”
 of 5 bubbles mattwT3261PH, 7 Oct 2016 | Read review
“danger noise acclimation”
 of 5 bubbles Dartscht, 3 Oct 2016 | Read review
5 of 5