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Sheraton Houston West

CancelonUS$149*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$188*
US$149*
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US$186*
US$186*
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Sheraton Houston West
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227 Reviews from our TripAdvisor Community

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Showing 207: English reviews
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Playa Flamingo, Costa Rica
Reviewed 2 days ago NEWvia mobile

Spend only one night at the Sheraton very easy to make the reservation nice people at the desk quick and also the rooms are nice and clean!! The bar have great people working there cool beer after 14 hour flight feels good Thank you guys

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Helpful?
1Thank B00sA
Management response:

Dear B00sA, We thank you for sharing your comments of the Sheraton Houston West hotel. It is our mission to provide the best service to our guests and our team members strive to provide memorable experiences. We are delighted that you enjoyed your stay and hope you will return when your future travels bring you back to Houston. Best Regards,...

Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 10 April 2017

Bought this hotel on a website for under 60 so really didn't know what to expect. Ended up with one of the best properties i have been to in a long time. I haven't done much research but the room itself seemed to either be new or remodeled. Either way it was in perfect shape. Very clean. Free parking and...

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Helpful?
1Thank iGOandGOandGO
About Hotel's Favourite Review
Management response:

Dear Valued Guest, Thank you for your recent stay with us and taking the time out to share your experience at the Sheraton Houston West. We appreciate your great comments about our hotel and front desk agent! We look forward to your return, and please contact us if you need any assistance planning your next trip. Best Regards, Devon Lemelle

Houston, Texas
Reviewed 5 days ago NEW

My company held training sessions at Sheraton Houston West the week of April 24th - 28th. The entire staff was very accommodating and very hospitable. This was the second time we hosted our training session at Sheraton Houston West. I would like to thank the Kapva, Miguel, SK, Romeo, Devon, Ishan, Donald, Ines and Maria for making us feel welcome....

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Helpful?
2Thank rubyintl
Management response:

Dear rubyintl, Thank you for taking the time out to share your experience at the Sheraton Houston West. We appreciate your great comments about our hotel and our staff. We thank you for highlighting our amazing team members! We strive to make memorable experiences for all of our guests through accommodation and event services. We look forward to your return....

Reviewed 1 week ago via mobile

I travel to Houston for work every other week and always stay at this hotel. All of the staff is friendly, the rooms are quiet and clean, and the hotel restaurant/bar is usually populated with a wide variety of business travelers looking to recover from the work day. The club floor hosts a nightly happy hour with snacks and beer/wine...

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Helpful?
1Thank Matt D
Management response:

Dear Valued Guest, Thank you for staying with us and taking the time out to share your experience at the Sheraton Houston West. We truly appreciate your feedback, and are delighted that you choose our hotel for your weekly stays in Houston. We look forward to welcoming you back, and please do not hesitate to reach out to us should...

Splendora, Texas
Reviewed 1 week ago

The front desk girl (Ashley) was very welcoming and was very helpful on suggesting restaurants and activities and Jeannie was very friendly and made us the best drinks! Outdoor pool is very small, but I love that the shuttle bus will take you anywhere you need to go on a 5 mile radius.

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Helpful?
1Thank melissamb74
Management response:

Dear Valued Guest, Thank you for sharing your great comments of the Sheraton Houston West Hotel. We are delighted to hear that you enjoyed your stay with us! Ashley are Jeannie are two of our Super Stars, and we thank you for highlighting them in your review. Our team members truly enjoy offering outstanding service and memorable experiences for our...

San Diego, California
Reviewed 1 week ago

I recently interviewed and was hired by GE, which is located across the street. The hotel strikes the perfect balance for proximity to GE and just an overall great place. In addition to this, the Lobby Ambassador SK went above and beyond to ensure I was well taken care of by bringing me directly to work and even over to...

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Helpful?
1Thank cmoody32679
Management response:

Dear Valued Guest, Thank you for staying with us and taking the time out to share your experience at the Sheraton Houston West. We appreciate your great comments about our hotel and our staff. We look forward to your return. Best Regards, Lisa Kelly

Reviewed 2 weeks ago via mobile

Hotel was perfect for what I needed. Absolute highlight were Maria and Ines who ran breakfast. They were incredibly friendly, kind and accommodating. I will stay here in the future just to chat to these two amazing ladies again.

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Helpful?
Thank Richard M
Management response:

Dear Valued Guest, Thank you for your recent stay with us and taking the time to share your memorable experience with us. We appreciate your great comments and recognition on our friendly staff. Please contact us if you need any assistance planning your next trip. We look forward to your return. Best Wishes, Lisa Kelly

Maurice, Louisiana
Reviewed 2 weeks ago

Stayed at the hotel for a week for company training. Hotel was clean and meals at the restaurant were very good. Jeannie the Bar Ambassador, Rocio the Food and beverage Supervisor's service were top notch. The shuttle driver Estey was always very friendly and punctual when driving us to and from our company office. I will definitely stay here again.

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Helpful?
2Thank wendellguidry
Management response:

Dear Valued Guest, Thank you for sharing your great comments of the Sheraton Houston West Hotel. We are delighted to hear that you enjoyed your stay with us! SK, Jeannie, and Rocio are a few of our Super Stars, and we thank you for highlighting them in your review. Our team members truly enjoy offering outstanding service and memorable experiences...

Reviewed 2 weeks ago via mobile

The hotel was great. Jeannie the bar ambassador and Rocio were so cordial and welcoming. Sk was an awesome driver as I felt safe riding with him. Also Hyesu was so helpful with any issue that I had. Overall it was a great experience.

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Helpful?
2Thank Sam M
Management response:

Dear Valued Guest, Thank you for sharing your experience of the Sheraton Houston West Hotel. Our team strives to "wow" every guest with amazing service and memorable experiences, and we thank you for highlighting a few of our shining stars, SK, Jeannie, and Rocio. We look forward to your return when your travels bring you to Houston. Best Regards, Devon...

Sugar Land, Texas
Reviewed 2 weeks ago

One of the things I love about my favorite businesses is when people seem to love what they do. Chawanna cheerfully took care of everything I needed. I wanted something light for a late dinner, and the waitress and chef helped me order just what I was looking for. Thank you, Sheraton, for making my stay memorable.

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Helpful?
1Thank fabshier
Management response:

Dear Valued Guest, Thank you for staying with us and taking the time out to share your experience at the Sheraton Houston West. We appreciate your great comments about our hotel and our staff. We look forward to your return. Kind Regards, Ana Roseberry

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located on Clay Road, just east of Sam Houston Beltway (8), and between Katy Freeway (I-10) and the Northwest Freeway (290). ... more   less 

Additional Information about Sheraton Houston West

Address: 11191 Clay Rd, Houston, TX 77041-5576
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €89 - €307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Houston West 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Sheraton Houston West Hotel Houston
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Questions & Answers

Questions? Get answers from Sheraton Houston West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the back of the hotel are quieter.”
CraZStaZ61, 26 Apr 2017 | Read review
“4th floor and away from lifts”
daw84m08, 24 Apr 2017 | Read review
“We found our 3rd floor room on the South side to be very quiet.”
M889FGlisap, 19 Apr 2017 | Read review
“Club floor have complimentary beverages, breakfast, and evening snack hours”
everydaze, 17 Apr 2017 | Read review
“Go for a room on the back, less road noise.”
joe_enright1, 11 Apr 2017 | Read review
5 of 5
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US$149* /night
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Prices are for 1 room, 2 adults
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