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Courtyard Houston Hobby Airport

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Courtyard Houston Hobby Airport
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172 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Reviewed 30 August 2016 via mobile

Hotel has the basics. The gates and steel fences gives you an idea. For the price if you have to stay there for work or a short stop it is ok . You have to pay for breakfast. Nothing is free. No cookies or Apples. Better stay next door at the Marriott if the price is similar

Thank Joe H
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Thanks for taking the time to share your feedback with us! I'm sorry to hear that our fence was off-putting to you during your stay! This type of fence is standard in any high-traffic area such as an airport and our controlled-access gates are a recent upgrade that provide an extra level of security for guests such as those who...

Oklahoma City, Oklahoma
Reviewed 22 August 2016 via mobile

I recently stayed at the Courtyard this past weekend and I had a fantastic stay. To say that I am high maintenance is an understatement, but I always make my many requests with a smile and pleasant demeanor. The initial reservation was at another Marriott property that was 40 something miles away from where I needed it to be. I...

Thank Johnnie R
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Johnnie, and thanks for taking the time to leave us a review! We're so glad that Raheem was able to assist you throughout your stay and make everything exceptional! We pride ourselves on providing the best service to each and every guest, and since we as associates are so familiar with the high Marriott standards our guests expect your...

Reviewed 13 August 2016 via mobile

Located behind a lot of iron gates you can feel secure about parking a rent car here with s somewhat cumbersome combination lock for walk in/walk out access. The hotel is about 2 miles from Hobby Airport and located next to the I-45 freeway. Room windows are well insulated from exterior noise but I had no trouble hearing someone in...

Thank PDM77059
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Thanks so much for taking the time to share your feedback with us! We're delighted to hear that your experience with our property was overall a good one. We're so sorry to hear that you were inconvenienced by that elevator trouble, though! We got that fixed as soon as we could but not before you departed. Hopefully your next stay...

Dallas, Texas
Reviewed 10 August 2016

Let me start by saying I have stayed at this Courtyard on several occasions over the years , and I loved it! However, this go around was very concerning to me and I am not pleased with my entire stay. Upon arrival I met with a very polite and respectful young man that checked me in immediately with no problems,...

Thank Patty B
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Patty, thanks so much for taking the time to share your feedback with us. I'm very sorry to hear that your recent stay wasn't up to our normal standards. While we take every preventative measure possible the occasional pest from outside is sadly unavoidable in any room with a patio. Our staff is more than happy to transfer rooms on...

Reviewed 3 August 2016

We like Marriott courtyards. The rooms are ample size, with comfortable beds. I used points for 2 rooms. One certificate and 1 on points. We were hungry, and they had their shuttle take us and pick us up from a restaurant. Their manager Yolanda, was very accommodating , and offered a special promotion of 2 free breakfasts if we paid...

Thank Bobaz1
Reviewed 24 July 2016 via mobile

We reserved our room on line after reviewing the hotel website. But when we get there nothing like what has been described by the website. We were very disappointed. And very bad experience with the Marriott chain of hotels. Ice machine located on the second and third floor, No towels in the pool area.

Thank Ahmed R
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Ahmed, and thanks for taking the time to provide us with your feedback! I'm very sorry to hear that your experience at our property was a bad one! We strive to keep our website up to date with high quality photos and accurate information so I am disappointed that we failed to meet your expectations. Thanks for letting us...

El Dorado Hills, California
Reviewed 23 July 2016

I'll start with the positives - the people who work at the hotel are very nice and tried to help as much as they could under such horrific conditions...We stayed at this hotel twice within a 10 day period - once on our way to Costa Rica and once on our way back. The first time we booked a two...

1Thank anneez
Reviewed 23 July 2016

Arrived via shuttle bus from airport. Driver was proficient and courteous. Hotel lobby looks like it has been rejuvenated on occasion. Arrived at first floor room to another condition. Sliding aluminum door was old and did not give the feeling of secure. Carpet was stained. Room was musty and felt like it was part of the flood. Fixtures were old...

Thank chris106Florida
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Chris, and thanks for taking the time to leave us your feedback! While I'm glad to hear that you enjoyed our updated lobby and Bistro I've very sorry that our guest rooms did not meet your expectations. You will be excited to hear that we are currently planning a full renovation of our rooms, so feedback like yours is...

Boise, Idaho
Reviewed 17 June 2016 via mobile

We stayed at the Courtyard both ways through Houston. It's a nice clean hotel with a really nice pool area. I left my necklace in the room the first time. They saved it for me when we came back the second time. It's so nice to have honest people in this sometimes shady world that we live in.

1Thank Debbie Z
Beaumont, Texas
Reviewed 7 June 2016

There is an odd fencing arrangement in the front parking lot with gates. The gates didn't work nor did the fencing encompass the whole front lot. When asked if I could park in the back, closer to the back door and my room, I was told it was not recommended. Bed was very hard. Air didn't cool - if you...

Thank Shoesrchocolate
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for our comment. The fence was in process of being erected and due to heavy rains in the area, completion was delayed. We really appreciate your comments and have taken all your points into consideration. We strive to provide a wonderful experience for our guests.

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern hotel with convenient access to Houston Hobby Airport. We offer spacious guest rooms, complimentary breakfast and Wi-Fi. ... more   less 

Additional Information about Courtyard Houston Hobby Airport

Address: 9190 Gulf Freeway, Houston, TX 77017-7009
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €90 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Hobby Airport 3*
Number of rooms: 147
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Also Known As:
Courtyard By Marriott Houston Hobby Airport Hotel Houston
Houston Marriott
Houston Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Hobby Airport staff and other travellers.
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Questions? Get answers from Courtyard Houston Hobby Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles scotd398, 23 Sep 2016 | Read review
“make your reservation through Marriott and also call the hotel directly with questions.”
 of 5 bubbles Bobaz1, 3 Aug 2016 | Read review
“Do not stay here. That's my best tip.”
 of 5 bubbles anneez, 23 Jul 2016 | Read review
“Try another property.”
 of 5 bubbles chris106Florida, 23 Jul 2016 | Read review
“Ask for Carlton or Raheem”
 of 5 bubbles kasperjessica83, 28 May 2016 | Read review
5 of 5