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Hotel is a short drive from the airport with a shuttle bus, which makes it ok to get to, but coming from the airport it was a struggle to get a transport as many "holiday inn" car rejected us and said their not going to...More
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental AirportResponded 18 July 2017
I appreciate you choosing the Holiday Inn Houston-Intercontinental Airport, TX. I'm sorry to learn about your disappointments, particularly with the delayed shuttle service and the lack of ventilation. I understand how these impacted your experience with our hotel and the management team will...More
Chariti offered a welcome smile upon such a late arrival along with a few laughs and a couple bottles of cold water. The room was comfortable and clean and they even gave me a late check out that I ended up not using but it...More
This place is pretty low on my totem pole. I came here on a voucher from United after they messed up my flights (can they just go out of business already?) and was disappointed with the moldy, musty, damp feel of the room. Then I...More
1 Thank Skye1207
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental AirportResponded 11 July 2017
Thank you for your review and for sharing your experience. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we thank you for sharing your experience. It is regrettable to know about the condition of the...More
I checked into this hotel, and then checked out and ended up staying at Doubletree 1/2 mile down the road instead.
Upon arrival, the odor was unpleasant. You can tell it is mold/mildew related.
The hallway seemed endless. That wasn't the problem.
When I got...More
1 Thank Jim F
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental AirportResponded 20 July 2017
Hello Jim F,
Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am deeply disappointed to hear you experienced these inconveniences during your stay with us. We take pride in providing...More
My stay was pleasant enough which is why I am not giving the hotel 1 star. I booked this hotel through Rocket miles on March 14. The room was paid in full at the time of the booking. When I checked into the hotel, they...More
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental AirportResponded 17 July 2017
Thank you for staying with us. Please know that it is always a pleasure to assist you and that we will do our utmost best to ensure you can enjoy your stay with us. I'm surprised to see the points you pointed out,...More
US$88 - US$145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#122 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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Also Known As
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