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Had an early flight out and stayed overnight before the flight. Great location with plenty of parking. The place was jumping with business folks. One of the elevators was not working which was annoying. That was the only problem. Room was great, staff were great....More
We had a nice stay however, there were a few problems: our bathroom door didn't close at all, the hair dryer was temperamental (sometimes it worked, sometimes it didn't), the room didn't have any ceiling lighting (only lamps) and we didn't get any breakfast vouchers...More
This was a nice comfortable hotel - our room was really clean and very spacious. Check in staff were friendly and efficient.
The hotel shuttle from the airport was a bit of a nuisance. They only come 'on demand'. It took almost an hour between...More
Had to stay here on a forced flight lay-over. Started with a mix-up on my room but management stepped in and it was resolved quickly. Beds are comfortable and the rooms are very clean. One of the few airport area hotels with a restaurant so...More
My coworker and I stayed here to be near the airport when we woke up. The noise from the airport made it difficult to sleep. For some reason, hotels like this one have yet to abandon curtains that don't completely close, keeping guests from trying...More
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental AirportResponded 17 March 2018
Thanks for choosing Holiday Inn Houston-Intercontinental Airport for your travel needs and for leaving us feedback.
It's unfortunate that you were not completely satisfied because of the outside noise and with our in-room facilities such as the curtains. The circumstances you have mentioned...More