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Crowne Plaza Houston Near Reliant - Medical

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Crowne Plaza Houston Near Reliant - Medical
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367 Reviews from our TripAdvisor Community

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Showing 354: English reviews
1 review
Reviewed 3 weeks ago

If asked, would you stay here again...Not if I have a choice in the matter. And its not the room, the room is nothing fancy but its clean. The location is great for a short distance hotel from MD Anderson. There are a good number of stores and restaurants in the area. Access to major highways and thru-ways. BUT...its something... More 

Helpful?
Thank Phranses W
IHGService, Guest Relations Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Phranses W, Thank you for taking the time to express your thoughts and concerns. We are very sorry for the experience you had in our parking lot and the service you received from our staff. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward to... More 

Abu Dhabi, United Arab Emirates
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 October 2016 via mobile

I have been to many hotels in Houston and this was surely one of the worst. The hotel room was not clean. There were many flies and mosquitoes. My wife and I were bitten everyday. We couldn't wait to get out of there. The only good point was a very helpful guy at reception named Moe.

Helpful?
Thank amrlotfy82
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear amrlotfy82, Thank you for taking the time to leave feedback about your stay. I truly apologize that you were not happy with your stay and that we failed to meet your expectations. I definitely appreciate your comments and will pass the information on to make improvements going forward. Also, thank you for your kind compliment about Mo! I will... More 

New Orleans, Louisiana
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 October 2016 via mobile

My wife's company sponsored a hole at a charity gulf tournament in Houston. She was in charge of set up etc, I was off work which mean't I volunteered not only to go but help set up and work the hole. When I found out I was voluntold to go, all I asked was that the hotel we stayed at... More 

Helpful?
Thank Pawpaw467
Rockport
Level Contributor
69 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 October 2016 via mobile

Nice stay nice rooms. Restaurants close by. Didnt know it until afterwards that they will discount the room if visitng the Medical Center hospitals. Will re-visit. Requested a wake up call and to have my car ready early. No problem. Thank you for a comfortable stay!

Helpful?
Thank Rockportgraduate
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Rockportgraduate, Thank you for taking the time to review your stay with us! We appreciate your comments and continued business. We look forward to your next stay! Thank you, Jerry Mathers More 

Level Contributor
16 reviews
6 hotel reviews
Reviewed 27 September 2016

I ALWAYS choose those hotel when traveling from New Orleans, LA for concerts. I stayed at this hotel back in May for the Beyonce concert, so I didn't hesitate to rebook in September for when she returned to perform at NRG stadium right across the street from the hotel. The check-in process was amazing, room was clean, and I had... More 

Helpful?
Thank Ri' L
Kansas City, Missouri, United States
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 September 2016

My husband and some friends game to Houston for a football game at NRG Stadium. This hotel is right across the street and it was an easy walk. I read on another review that you had to cross an interstate to get to the stadium. This is not true - it's a four lane street with stop lights where you... More 

Helpful?
Thank Kim R
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Kim, Thank you for taking the time to tell us about your experience! I am glad that we were able to meet your expectations, and thank you for clarifying about the walk to the stadium. I will be sure and pass your comments on to the rest of the staff. We look forward to your next visit! Thank you,... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2016 via mobile

We've been going to Houston for more than 10 years for hospital a doctor visits. We've always had trouble finding a nice hotel that's okay about service dogs. Most of the ones we found were far less quality than we prefer. A nurse at Houston Methodist told us that the Crowne Plaza is pet friendly and very open to service... More 

Helpful?
Thank Randy G
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Randy G., Thank you for taking the time to write about your experience. I am glad that we were able to meet your expectations and accommodate your service animal as well. I will pass your compliments on to the rest of the staff and we hope to see you back soon! Thank you, Jerry Mathers More 

Tampa, Florida
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 September 2016

it is good if you need to go back and forth the conference center.. really convenient with the shuttle and even possibly a long walk on a nice day.. cabs to & fro are ok too.. but there is nothing else around so great for bosses coz the employees can go to their rooms and do some more work :)... More 

Helpful?
Thank KudosKompliments
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear KudosKompliments, Thank you for taking the time to share your experience. I am glad that you enjoyed your stay with us. We appreciate your business and hope to see you back in the future. Thank you, Jerry Mathers More 

Houston, Texas
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 3 September 2016

You would think a nice hotel close to the amazing NRG stadium would be great. I called before I made my reservation on their website to make sure I new the type of rooms and quality. I was quoted a much higher rate on the phone, so I made my reservation online. My room was overlooking a roof and some... More 

Helpful?
2 Thank Toothfairy2
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Toothfairy2, Thank you for taking the time to write about your experience with us! I apologize that we were not able to meet your expectations, and I will bring the issues you had to the attention of our housekeeping staff. Your feedback helps us to make improvements, and we hope that you give us another opportunity in the future.... More 

Level Contributor
11 reviews
Reviewed 14 August 2016

The rooms are spacious and well furnished. The staff is friendly. It is situated near a freeway so its not an easy place to walk around and explore/or for restaurant visits. If you are driving, its situated at a good location and there are quiet a few options for site seeing.

Helpful?
Thank Diana A
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Diana, Thank you for taking the time to write about your experience! I am delighted that you enjoyed your stay, and we hope to see you back soon. Thank you for choosing to stay with us! Thank you, Jerry Mathers More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Crowne Plaza Houston Near Reliant - Medical

Address: 8686 Kirby Dr, 2350 South Loop West at Kirby, Houston, TX 77054-2804 (Formerly Crowne Plaza Hotel Houston- Medical Center)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €101 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Near Reliant - Medical 3.5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Houston- Medical Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Near Reliant - Medical staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Houston Near Reliant - Medical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a quite area.. but then be ready to walk a bit to the main lobby”
 of 5 bubbles KudosKompliments, 18 Sep 2016 | Read review
“Ask for a clean room”
  • Did not work
  • Bathroom under vanity
  • Back of the bathroom door...really?..
 of 5 bubbles Toothfairy2, 2 Sep 2016 | Read review
“Stay in the main tower away from the freeway”
 of 5 bubbles force95, 10 Aug 2016 | Read review
“Do not stay above the bar if there for business and needing sleep.”
 of 5 bubbles antaris13, 10 Aug 2016 | Read review
“I cannot confirm they have any decent rooms. Just be sure to not stay in the garden level suites in the building behind the main tower.”
 of 5 bubbles A3943KXmarkl, 7 Aug 2016 | Read review
5 of 5
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