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SpringHill Suites Houston Brookhollow

Booking.comUS$123*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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SpringHill Suites Houston Brookhollow
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142 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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New Haven, Connecticut
Reviewed 2 weeks ago

The hotel is fine for convenience on/off the highway, and in between the IAH airport and the downtown Houston area. But much like another reviewer pointed out, the room itself felt pretty outdated (similar to another SpringHill Suites I stayed at a few months ago). I also noticed that the carpet was not 100% clean, which always leads me to...

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Helpful?
Thank NYerJo
TMIHospitality1, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear NYerJo, Thank you for taking the time to review the SpringHill Suites Houston Brookhollow. I'm pleased you found our location to be convenient, and enjoyed our friendly staff and updated pool and fitness areas. I do apologize that our rooms did not meet your expectations. We appreciate you taking the time to let us know so we can share...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

We ventured off the highway to find the hotel and were concerned when we saw the area behind the hotel. The road in front faces the highway though and we didn't have trouble while we were there so no reason for concern. The hotel lobby looks up up date - which is misleading as the rooms are outdated. Based on...

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Helpful?
Thank jacknmichaelsmom
TMIHospitality1, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Jacknmichaelsmom, Thank you for your review of our SpringHill Suites Houston Brookhollow and the positive remarks finding our hotel to provide good safety to our guests. We strive for every guest to have a positive stay and I am sorry to hear that the quality of the room did not meet your expectations. Our staff takes pride in the...

San Antonio, Texas
Reviewed 25 March 2017 via mobile

We stayed overnight at this hotel to attend an event at the Toyota Center. The hotel is modern and conveniently located just a few miles from Downtown Houston. The rooms are spacious and comfortable. The complimentary breakfast was a bonus. It would have been nice if there was more than just one waffle maker. We would consider staying here again.

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Helpful?
Thank Wizdum W
TMIHospitality1, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Wizdum W, Thank you for taking the time to review our SpringHill Suites Houston Brookhollow! We are so glad to hear that you were comfortable during your stay with us and that you enjoyed our great breakfast options. If your travels bring you back to Houston Brookhollow, we hope that you will come see us again! Best regards, Jessica...

Beaumont, Texas
Reviewed 5 March 2017 via mobile

We stayed recently for our kids competition. The room was spacious well maintained clean. The do offer free WiFi and breakfast which is great for familes. The staff was all very friendly. Our room was at front of hotel so alot of traffic noise all night. I would ask for a room at back of hotel.

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Helpful?
Thank docgary
TMIHospitality1, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Docgary, Thank you for your review as we greatly appreciate feedback from our guests at SpringHill Suites Houston Brookhollow. I am glad you enjoyed your stay as well as our friendly staff. We look forward to welcoming you back in the future! Best wishes, Jessica F. Assistant General Manager

Denver, Colorado
Reviewed 14 February 2017

We came to Houston for a Christmas trip to see my brother. We didn't spend a ton of time in the rooms as we were there to spend it with family. We did take advantage of the free breakfast every morning that was really good. Fresh "Texas" waffles, juice, coffee, yogurt, eggs and bacon/ham, as well as hot and cold...

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Helpful?
Thank mirmir523
TMIHospitality1, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear MirMir523, Thank you for reviewing your stay at the SpringHill Suites Houston Brookhollow. I'm glad to hear you enjoyed our complimentary breakfast and clean rooms. However, I apologize for any noise that contributed to your stay being less than perfect. During future visits, we'd be happy to place you on the opposite side of the hotel. I hope that...

Reviewed 14 February 2017

I booked this hotel to stay a night for my cousin's wedding in Houston. It was fantastic, so clean, the price was so reasonable, it has free parking, very friendly staff and most importantly the suite was so big. I highly recommend this to every traveler especially to families with the children.

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Helpful?
Thank Rana S
TMIHospitality1, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Rana S, Thank you for choosing to stay with us at the SpringHill Suites Houston Brookhollow! It's wonderful to hear that you had a great stay for your cousin's wedding. We work hard to make sure that every stay is a great stay for all our guests and it's great to know that your experience was no exception to...

Reviewed 20 December 2016 via mobile

Room was clean, bed was comfortable. Indoor pool clean. Exercise room rooming. Lobby clean and friendly. Breakfast was good. Staff was friendly. And I was only literally walking distance where my meeting was.

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Helpful?
1Thank PaulPrissyFullen
Mexico
Reviewed 20 December 2016

Hotel's well located for Houston business center and nearby business clusters. It's average in terms of room features. Reception is modest sized, but adequate for the building. Food was ok but typical mid-market fare. Staff is average, but I was surprised that it had such a weak understanding of nearby eateries, such that the menus it provided did not provide...

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Helpful?
Thank Steve T
TMIHospitality1, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Steve T, Thank you for your review of the SpringHill Suites Houston Brookhollow. We strive to impress our guests; please accept my apologies that we came up short. Your comments will be shared with my team to ensure that other guests do not have the same experience. I would also be curious to which restaurant you had issues with...

San Antonio, Texas, United States
Reviewed 8 November 2016 via mobile

The breakfast offers many choices and the hot items are tasty The staff was very friendly and professional Indoor pool is always a plus Great location to many items around and the rooms are spacious and clean but they do seem remodeled Connecting rooms are nice unless you don't need them but you can still hear conversations next door

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Helpful?
1Thank Darin L
Baton Rouge, Louisiana
Reviewed 6 November 2016 via mobile

I stayed at this location with my boyfriend for my birthday weekend and it was just ok. Nothing in particular was special about this hotel of course if there was I wouldn't have known due to the lack of excitement from any of the staff upon arrival. No one was rude or nasty but no one seemed to be happy...

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Helpful?
Thank Tkd27
TMIHospitality1, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Tkd27, Thank you for reviewing the SpringHill Suites Houston Brookhollow. As we pride ourselves on providing an exceptional experience, I'm very sorry to hear we fell short. Your comments will be shared with my team to ensure this was an isolated incident. I hope that you will reconsider and allow us another chance to impress you the next time...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The SpringHill Suites Houston Brookhollow hotel is located in Northwest Houston, TX. Offering guests free WiFi and complimentary hot breakfast daily, our Marriott hotel provides travelers with plenty of space and modern conveniences that make business and leisure travel more enjoyable. Located just outside of Downtown Houston, many of the area attractions and destinations are within a short drive from our Brookhollow Area hotel. ... more   less 

Additional Information about SpringHill Suites Houston Brookhollow

Address: 2750 North Loop W, Houston, TX 77092-8904
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €79 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Brookhollow 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Springhill Suites Houston Brookhollow Hotel Houston
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Questions & Answers

Questions? Get answers from SpringHill Suites Houston Brookhollow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the back - no noise from traffic”
NYerJo, 13 Apr 2017 | Read review
“Ask for a room opposite the highway for less traffic noise.”
mirmir523, 14 Feb 2017 | Read review
“BEST Queen Suite + Sofa bed for 2 families”
, 14 Feb 2017 | Read review
“Rooms on the third floor very quiet”
440larryw, 8 Apr 2016 | Read review
“Stay in back of hotel - not on highway side - somewhat noisy”
whollows, 21 Feb 2016 | Read review
5 of 5
Booking.com
US$123* /night
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SpringHill SuitesUS$123
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Prices are for 1 room, 2 adults
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