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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

112 reviews
#318 of 518 Hotels in Houston
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Traveller (19)
Room & Suite (26)
Dining (3)
Overview
  • Excellent34%
  • Very good18%
  • Average16%
  • Poor13%
  • Terrible19%
Travellers talk about
“room was clean”(12 reviews)
“grab and go”(4 reviews)
“small kitchen”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (112)Write a Review
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All reviewsroom was cleangrab and gosmall kitchensame rateenjoy your stayhome away from homewould recommend this hotel to anyonefront desk clerkmicrowavesuperbowl
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1 - 5 of 105 reviews
Reviewed 18 December 2017

Room was disgusting and the building poorly maintained. Also, the staff allowed random people, who clearly were not guests, to linger in the lobby after hour and in the parking lots to smoke an drink. Overall, I would not recommend this place to anyone.More

Review collected in partnership with Extended Stay
Thank adambW2861EQ
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 5 weeks ago

Thank you for your feedback. We are sorry for the issues you had while being here and regret the inconvenience it caused. We are taking appropriate steps to ensure future guests do not encounter the same issues. We take the safety and security of all...More

Hotel's Favourite
Reviewed 10 February 2017

The place was clean and cheap. Staff was very nice. Small breakfast setup in the morning is nice. Right next to the highway so avoid that end of the hotel for noise reasons. You can walk around the corner five minutes and find decent restaurants.More

Thank FunHuman
Response from Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 16 February 2017

Thank you for taking the time to share your experience. I am glad to see you had a clean, comfortable room and that you enjoyed our affordable rates. Thank you again for your kind words. The staff and I would love to provide you with...More

Reviewed 16 December 2017

The room was dirty smelled like urine. Staff was unfriendly. They lock you into the hotel. I had just been released from the hospital and couldn’t travel back until the next day and decided to stay at the extended stay. When I left I felt...More

Review collected in partnership with Extended Stay
Thank hopej941
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 17 December 2017

Thank you for staying with us. It was disheartening to read your review regarding the cleanliness issue you had while here and regret the inconvenience it caused. Your concerns have been shared with our housekeeping team to see where we went wrong as we double...More

Reviewed 11 December 2017

Stayed here because it was near my doctors office. The room was clean except I saw hair in the bathroom. Fairly clean. The area for the coffee and breakfast was always a mess,I even saw a homeless man with a blanket come in and get...More

Thank CajunGato
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 11 December 2017

Please accept our apology as well every assurance we will be working to address the concerns you outlined. Your concerns have been shared with our team and we are redoubling our efforts to correct these issues going forward. On a positive note, we are happy...More

Reviewed 30 November 2017

Very satisfied with the hospitality and response of the manager Abharam. He was really helpful and provided prompt response to every single question. Also, the hotel was clean and I faced no issues during my stay of 1+ month.

Review collected in partnership with Extended Stay
Thank shaswatn2017
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 1 December 2017

Thank you for selecting Extended Stay America. It’s a pleasure knowing you loved our hospitality and had a great time with us. I will surely share your compliments with Abharam. We hope to welcome you back soon. Sincerely, Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$88 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$88 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (19)
Room & Suite (26)
Dining (3)
Hotel & Grounds (7)
Bathroom (5)
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Room Tips
"Find another hotel"
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"Avoid room 320, it smells of mold, room 137 smelled ok, but needed some minor repair work."
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"Quieter rooms are at the back."
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"I wouldn't stay here."
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