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3/12/2017 4/12/2017
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    Extended Stay America - Houston - I-10 West - Citycentre

    11175 Katy Fwy, Houston, TX 77079-2102
    +1 877-432-9997
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    3/12/2017 4/12/2017
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    US$83
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    Traveller (1)
    Room & Suite (5)
    Dining (1)
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    Overview
    • Excellent47%
    • Very good15%
    • Average20%
    • Poor7%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Family Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (53)
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    1 - 5 of 52 reviews

    Reviewed 3 days ago

    Everything was great about the place. Just two very small issues with the room. The refrigerator door needed to be replaced. Also, there were kids running around constantly above my room and we heard the walking/running noise non-stop.More

    Review collected in partnership with Extended Stay
    Thank G7029GGstephenh
    Response from 00esa, Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 2 days ago

    Stephen, thank you for staying at Extended Stay America and for the feedback. We are delighted to read you had a pleasant stay and you liked our convenient location. However, we are sorry for the noise that disturbed you while here and regret if any...More

    Hotel's Favourite
    Reviewed 9 July 2017

    Excellent Stay for our transition Selling/ Buying our home. The staff was professional and quiet hotel was always clean. Even at night security was always there an courteous knowing who's coming and going in the parking area felt very comfortable with business supplies in my...More

    Review collected in partnership with Extended Stay
    Thank Elroyvin
    Response from 00esa, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 10 July 2017

    Thank you for choosing to stay at Extended Stay America - Houston - I-10 West - CityCentre. We are delighted to know our associates left you with a good impression of our hotel and that you were impressed with all the aspects of our hotel....More

    Reviewed 1 week ago

    The hotel only has maybe 2 elevator none of them work's so we had to use the stairs at all times room 349 that sucks walking up the stairs. And the maintenance guy don't work on weekends.No smoking but I smelled someone smoking weed.I told...More

    Review collected in partnership with Extended Stay
    Thank carrishaw
    Response from 00esa, Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 1 week ago

    Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Hotel Management

    Reviewed 25 July 2017 via mobile

    The price was great for staying somewhere more than a couple of days. The staff were nice and very helpful. Our room was ok, although it smelled somewhat musty. I went out and bought an air freshener. Bathroom was roomy and clean, but the tub...More

    Thank Lesliecaryl
    Response from 00esa, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 27 July 2017

    Thank you for reviewing your stay with us. We are glad you were comfortable here and were pleased with our pricing as well as the location of our hotel which was perfect for your needs. Your observations about your room have been shared with the...More

    Reviewed 25 July 2017

    Condition of the room was horrible. Smelled like someone continuously smoked in the room, it was dark, dirty.. afraid to even remove shoes. We were denied a refund, since it was after 3pm. Even though the room was awful. We immediately left and found another...More

    Review collected in partnership with Extended Stay
    Thank gregoryd172
    Response from 00esa, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 26 July 2017

    I apologize for the disappointing experience you had with us. We failed you in the most basic of ways by not providing a clean and comfortable guest suite, and for that, we are very sorry. Remedial steps within our housekeeping department are underway to ensure...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    Details
    • Price range
    • US$72 - US$111 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Extended Stay, Priceline, Hotels.com, Cancelon, Travelocity, Orbitz, Hotwire and TripOnline SA so you can book your Extended Stay America - Houston - I-10 West - Citycentre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Extended Stayamerica Houston-Katy Freeway Hotel Houston ,
    • Extended Stay Houston ,
    • Houston Extended Stay
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    Traveller (1)
    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (5)
    Nearby
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    3.90 km away
     
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    Nearby Restaurants
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    La Fiesta Restaurant
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    Nearby Attractions
    Memorial City Mall
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    3.78 km away
    Town and Country Village
    10 reviews
    2.12 km away
    Queensbury Theatre
    7 reviews
    1.95 km away
    Edith L. Moore Nature Sanctuary
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    Questions & Answers
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    Room Tips
    "Free parking, Quiet rooms, Kitchenette, Friendly staff at front desk."
    Read review
    "Take room on second floor"
    Read review
    "If you are in and out a lot during the day or night and have occassional laundry to do, I would recommend you..."
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    "This hotel fits my needs."
    Read review
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