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Extended Stay America - Houston - Northwest

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Extended Stay America - Houston - Northwest
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56 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Houston - Northwest
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Showing 54: English reviews
Reviewed 22 October 2014

I should have known better when I arrive in the one and only entrance is through an adult sex shop! Next door behind the fence is a strip club! I had stayed two weeks with my kids and by the 10th day I had had enough strippers coming from their work to the hotel.highway traffic..beer cans in the lot.the hotel...

Thank discreteOne
Reviewed 16 August 2014 via mobile

Convenient location. But seemed to be under some repair and updating (which is much needed). Building smells musty and like mildew. I had a non smoking room but I don't believe the previous guest followed that ... room was stale, furniture and bedding smelled old. But the kicker was there was no cup, glass - even plastic --- NOTHING AT...

Thank Melani I
Manager_11525, General Manager at Extended Stay America - Houston - Northwest, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the odor in your room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I will be working with my housekeeping staff to deodorize rooms to ensure that your...

Brooklyn Park, Minnesota
Reviewed 23 February 2014

We stayed for one night in-between a 2 night stay in Dallas. We got a great deal through Priceline and I was a little nervous about the adage "you get what you pay for." We found the rooms to be comfortable and clean with a full kitchen and dishes. I was able to a decent workout in the morning on...

Thank AJames24
Manager_11525, General Manager at Extended Stay America - Houston - Northwest, responded to this review

Adam – I want to thank you for taking the time to post a review of your stay. I am glad that we were able to provide you with a clean, comfortable stay. As well, it’s great to hear that you enjoyed our helpful staff and our fitness center. The staff and I would love to provide you with another...

College Station
Reviewed 8 October 2013

This hotel is situated just off of Hwy. 290 close to all kinds of restaurants and things to do. The room was a little noisy from the people in the hall but I can't blame the hotel as they have no control over people. Other than that the room is pretty spacious, has a microwave, 4 burner stove, fridge/freezer, DVD...

1Thank Michael B
Manager_11525, General Manager at Extended Stay America - Houston - Northwest, responded to this review

Michael - I want to thank you for taking the time to post a review of our hotel. I am glad to read that you were pleased with your room and the amenities that our hotel had to offer. While I am sorry that you were disturbed by noise from other guests, I am glad that you enjoyed your stay...

Chandigarh, Chandigarh, India
Reviewed 13 August 2013

The hotel location was very convenient, as it was close to my office. The neat and clean lobby, and rooms also were good. I stayed there for a month, and did not find any problems. Staff members, especially Sal, and Jack were very helpful and cooperative. Only thing that i thought could have been improved was the cleaning of rooms...

Thank Saumya_03
Reviewed 30 July 2013

We travel approx. 9 months a year. Last summer we arrived and initially everything seemed fine except the A/C was not cooling the room. We called the desk and they told us they didn't have another room but they would send maintenance to fix in the morning. The next day, maintenance comes in and removes the unit and then brings...

1Thank techiediva
Reviewed 19 June 2013

The apperance on the outside is very different from the inside. The lobby area needs some attention-the carpet needs to be cleaned, it looked very dingy. Air conditioning in this place was almost non existent. It felt warm in this hotel for the most part. The room I asked for was a non-smoking and was put in a smoking room,...

Thank Txchika00
Brooklyn, New York, United States
Reviewed 25 April 2013

Pros: 1. Location, location, location! Close to shopping, food, and entertainment. Target, Walmart, and a few clothing stores were right across the over pass. Golden Corral was almost directly behind the hotel. There were many other food places there. The zoo, aquarium were about a 15 minute drive away. There was even a movie theater across the overpass. Hotel was...

2Thank trice7360
Manager_11525, General Manager at Extended Stay America - Houston - Northwest, responded to this review

I appreciate you bringing your experience to our attention. It pleases me to read that you really liked the location of our hotel, especially that it was so close to shopping areas and other establishments. As well, I am glad that my staff was able to assist you and you liked having parking available on-site. Still, I am sorry that...

Eagan, Minnesota
Reviewed 17 April 2013

So I'm not really sure how to rate this, because I really have only one complaint, which for me is a dealbreaker, but for others would be inconsequential or even a plus - smoking rooms only. We booked a room here through priceline (got it for a ridiculously great rate of 25/night before taxes), so we really can't be angry...

1Thank Jessica F
Manager_11525, General Manager at Extended Stay America - Houston - Northwest, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you did not expect to be placed in a smoking room. This hotel is one of a handful within our Company which allows guests to smoke in most of the guest rooms. It seems this was not communicated to...

San Antonio, Texas, USA
Reviewed 26 March 2013

I booked this through hotwire.com, and I was very pleased with how it turned out. Obviously, the price was good. But, I'd have to say I was surprised at how good the property was considering some of the reviews I've read. The room was very clean. There was no noise problem. This area of Houston is just fine (it's mostly...

Thank Longlostgolfer
Saints01Houston, Manager at Extended Stay America - Houston - Northwest, responded to this review

I appreciate you taking the time to write such a great review of our hotel. It's great to hear that the room was clean and that the kitchen and recliner were great! I am also glad that we were conveniently located for your trip with restaurants and golf courses close by and that the security was visible at night. Thank...

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  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Extended Stay America - Houston - Northwest

Address: 5454 Hollister St, Houston, TX 77040-6122
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €66 - €100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Northwest 2.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Hotwire, Hotels.com, Priceline, Booking.com, Expedia, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Extended Stay America - Houston - Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Houston-Northwest Hotel Houston
Extended Stay Houston
Houston Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel like I did”
TX_Mom123, 30 May 2016 | Read review
“Stay somewhere else.”
  • Carpet stains
  • poor drywall repair
  • Ants on desk
  • No drain catcher
  • under the sink
  • Missing Cover
  • Cracked toliet
  • this is what i got for cooking
Greg_the_Sadtraveler, 7 Mar 2016 | Read review
“I just ask for a quiet room and I always get one!”
994rebeccaf, 9 Jan 2016 | Read review
“Away from street.”
409norml, 15 Aug 2015 | Read review
“Rooms across the highway are cleaner and not full of sketchy clientele.”
mollyd981, 27 Apr 2015 | Read review
5 of 5