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Candlewood Suites Houston Westchase

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Traveller (29)
Room & Suite (47)
Pool & Beach (1)
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Overview
  • Excellent27%
  • Very good34%
  • Average20%
  • Poor11%
  • Terrible8%
Travellers talk about
“desk area”(2 reviews)
“shower curtain”(2 reviews)
“nice stay”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Candlewood Suites Houston Westchase
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (70)
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All reviewsdesk areashower curtainnice staycandlewoodsinternetbeltway
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1 - 5 of 67 reviews
Reviewed 3 weeks ago

Not so easy to get to if heading south. The check in staff was quite rude. The facility accepted the corporate card at booking but at arrival I was told I had to use my own card unless I had a written authorization. If a...More

1  Thank TAMAN1951
Response from IHGService, Guest Relations Manager at Candlewood Suites Houston WestchaseResponded 1 week ago

Hi TAMAN1951, I am grateful to you for being one of our guests at Candlewood Suites Houston Westchase TX, and getting out of your way to leave us your feedback. I am sorry to read about your disappointment on the level of service received and...More

Hotel's Favourite
Reviewed 6 June 2017

The hotel was pretty much as advertised. Quiet place with a very friendly staff. Had a late departing flight and late checkout was no issue at all. Only complaint was a stiff bed but to each their own.

Thank R B
Reviewed 17 December 2017 via mobile

A very pleasant stay to the place and I wasnt dissapointed. It may look beat up on the outside but the rooms are quite comfy with all you may need in it. Housekeeping is only once a week though, which sucks. :)

Thank Osuka M
Reviewed 20 November 2017

This place is near the oil and gas industry, and I suppose that is where they get their customers. It was refurbished in the early 90's, I think, and nothing has been done since then. There is the video player for video tapes, the refrigerator...More

Thank JaneStockholm
Response from IHGService, Guest Relations Manager at Candlewood Suites Houston WestchaseResponded 3 December 2017

Hi JaneStockholm! Thanks for choosing to stay with us and going out of your way to share your thoughts. We're proud to see your generous ratings for our hotel staff's service. I'm very sorry though that you didn't sleep well because of noise disturbance, and...More

A TripAdvisor Member
1
Reviewed 24 October 2017 via mobile

I regret having to make this posting since I have been a IHG member since 2014 and have been a Platinum member for the last couple of years since my work requires myself to be on the road for at least 80% of the time....More

Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Candlewood Suites Houston WestchaseResponded 14 November 2017

Dear Valued Guest, Thank you for choosing Candlewood Suites Houston Westchase and for being an IHG Rewards Club Platinum Elite member. I would like to start by apologizing to you for not meeting your expectations regarding the denied insurance claim and the missing bag during...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$85 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (29)
Room & Suite (47)
Pool & Beach (1)
Questions & Answers
Ask a question
Payal1005
1 October 2015|
Answer
Response from CWSWestchase | Property representative |
We have a shuttle that's available for corporate clients that have it in negotiated in their rate. It's not available for the general public.
0
Votes
Room Tips
"turn off the fridge and the air-conditioning. Of course, you'll bake then."
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"3rd Floor is always my favorite"
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"I would request a room on the 2nd or 3rd floor to offset any possible noise issues."
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"find a better place"
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