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Candlewood Suites Houston Westchase

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55 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Level Contributor
5 reviews
Reviewed 2 weeks ago

The hotel is 20 min from downtown area but for the price it was perfect. Great amenities, clean room, and friendly staff. The only issues were the broken safe and the bathroom door that couldn't be locked. Other than those, everything was good. They put a $50 pending charge on my card which I'm sure it is just a temporary... More 

Thank Maysam K
San Angelo, Texas
2 reviews
Reviewed 11 October 2016 via mobile

When we got to our room we had a problem with our AC and Angenette (not sure if that's how you spell her name) went over and beyond the call of duty to make it right for us. It was late, we were tired and she found us another room, inspected it, and brought the keys to our room! Awesome... More 

Thank Belinda G
San Francisco, California
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 September 2016

Stayed here from labor day weekend (/9/3 to 9/5/2016). The place is very noisy...and the room air conditioners and the fridge make enough noise level to make you sleepless. Even though, it says non-smoking rooms the entire hotel is filled with smoke smell.... i won;t stay again and won;t recommend if you need a good night rest

Thank gkv2014
Megan T, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Hello gkv2014, I'm sorry to hear that you've had such a bad experience at this location. Are smoking rooms are only located on the third floor which is where (if any) the smoke smell should have been located. Currently we are in the process of switching out some AC brands which should fix the first problem you mentioned. Thank you... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2016

Visited houston for couple of weeks on an official trip and we landed on Candlewood Suites. It was cheaper than most luxury hotels but the rooms did not disappoint.. The rooms were spacious enouugh with fully functional kitchen. There was a mini gym which was useful especially if your an avid health freak. The highlight was Wednesday evenings. Free snacks,... More 

2 Thank akash g
Megan T, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Hello akash, Thank you for taking the time to respond! We are pleased that you enjoyed your stay. While we don't serve the evening social like you mentioned, we are pleased that you enjoyed our brand and hope to see you again when coming to Houston! Have a great day! More 

Homosassa, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 July 2016

Very disappointed. I travel for my job 2-3 months at a time. I usually pick Candlewood because they are clean and well furnished. This one was a big mistake for me. The room itself is outstanding. Beautiful furnishing, set up quite nice. The first night I stayed there was a moldy/mildewy smell. It progressively got so bad that I had... More 

Thank roadsono
IHGService, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear roadsono, Thank you for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More 

Houston, Tx
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 July 2016

I reviewed this hotel last December and rated it a 3. We've stayed there a couple more times since and we are pleased with the difference. While still offering only queen bed rooms, the attitude and energy of the staff has improved greatly. Everyone we've met over our last few visits have been kind, courteous and attended to our requests.... More 

Thank elkayandboro
CWSWestchase, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Thank you for your kind review! We are thrilled to hear that your suggestions were heard and you have been able to see the changes that we have put in place. Please keep us informed on ways we can better improve our property as your experience is of the utmost importance to us! Have a great day! Megan More 

Leduc, Canada
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 May 2016

You either like or dislike this kind of hotel. First off I feel at home here......the basics of the candlewood is they are a minimalist type of hotel. Your room is only cleaned once per week so if you have a one week stay you wont get it cleaned. But you should know this going into it. It totally has... More 

1 Thank Worldwalker24
CWSWestchase, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Hello Worldwalker24, Thank you for your review! We appreciate you taking the time to give us and the social media world feedback on your experience. If there is ever anything that we can do to continue improving our services please don't hesitate to let us know. It is extremely important that we are servicing our guests needs. Have a great... More 

Level Contributor
3 reviews
Reviewed 17 May 2016

Signed up for long term stay and very disappointed. 1. tv in workout room was out for at least 5 weeks 2. havoc system did not function properly. 3. guest allowed to stay at hotel and the cats that resided with her had fleas. no action. 4. wireless very intermittent. Several of the visiting staff from other hotels were great... More 

Thank Dw M
IHGService, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear Dw M, Thank you for taking the time to leave us with your feedback. I sincerely apologize for any inconvenience you may have experienced due to some aspects of our hotel. Although it is truly regrettable that we did not meet your expectations, I appreciate that you have shared your concerns with us. Rest assured that it is in... More 

Level Contributor
11 reviews
Reviewed 5 May 2016

It was a very nice hotel. My fiance, daughter, and I stayed there for 8 nights and loved it. The rooms were clean, beds were comfy, had a table and full kitchen with everything you need to cook and eat with. I also love that they didn't skimp out on the soaps and shampoo/conditioners...it was the good name brand stuff.... More 

Thank Joanna V
Austin, Texas
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 April 2016 via mobile

The check in was quite smooth and the check in staff was very accommodating as I had attempted to cancel reservations for staff that we not needed. The room was spacious with a teal accent wall by the bed. The unit had a full size fridge and two burner stovetop for cooking. The bed is foam so it felt soft... More 

Thank HalfspeedTravel
IHGService, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear HalfspeedTravel, Thank you for taking the time to leave us with your feedback. It is regrettable that some of our amenities and services did not live up to your expectations. I sincerely apologize if you may have experienced any inconvenience. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order... More 

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection.Candlewood Suites Houston Westchase Hotel is an all-suites, extended-stay hotel located in the heart of the Houston Westchase Business District. Candlewood Suites Houston Westchase hotel, located just off of Beltway 8, provides easy access to all major Houston freeways. Fully equipped kitchens in every suite make this hotel the perfect option for the extended stay traveler. Oversized executive desks, two phone lines and free high-speed Internet access make Candlewood Suites Houston Westchase hotel the ideal extended stay hotel choice for the corporate traveler. 33% larger than a typical hotel and significantly more affordable than a corporate apartment, Candlewood Suites is the perfect for relocation, project, temporary assignment or training needs. Candlewood Suites Houston Westchase hotel offers both studio and one-bedroom suites. Unlike a corporate apartment, Candlewood Suites does not require a lease or minimum length of stay. Whether traveling to Houston for business or leisure, for one night or several months... Candlewood Suites Houston Westchase is the solution for your temporary housing needs. ... more   less 

Additional Information about Candlewood Suites Houston Westchase

Address: 4033 W Sam Houston Pkwy S, Houston, TX 77042-5099
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: €65 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Houston Westchase 2.5*
Number of rooms: 123
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Also Known As:
Candlewood Suites Houston Westchase Hotel Houston
Candlewood Houston
Houston Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Houston Westchase staff and other travellers.
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New Delhi, India

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“find a better place”
 of 5 bubbles gkv2014, 24 Sep 2016 | Read review
“Free food and drinks on wednesday evenings, service apartment feel”
 of 5 bubbles , 12 Aug 2016 | Read review
“be on non toll way side of hotel”
 of 5 bubbles 563dwm, 17 May 2016 | Read review
“I don't really think you can go wrong with this place!”
 of 5 bubbles 195joannav, 5 May 2016 | Read review
“stay away from the main toll way”
 of 5 bubbles baketown89, 19 Sep 2015 | Read review
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