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Extended Stay America - Houston - Galleria - Westheimer

PricelineUS$88*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$88*
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US$89*
US$89*
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Extended Stay America - Houston - Galleria - Westheimer
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130 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Houston - Galleria - Westheimer
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Showing 116: English reviews
Reviewed 2 December 2016 via mobile

I had an amazing stay at this hotel. The staff was caring and extremely professional. But the front employee Sheena really went above and beyond to make sure i was comfortable, and felt welcomed. I would recommend this hotel to anyone staying in the Houston. Thank you very much extended stay especially Sheena for making my stay great.

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Helpful?
Thank AngHarp
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank your for sharing your experience. Your comments on our professional staff and that you would recommend our hotel are much appreciated. We are glad to be able to provide you with an excellent stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Newark, New Jersey
Reviewed 28 November 2016

The hotel staff here is amazing! I travel all the time for business and found them to be some of the friendliest I have come across. I travel with an emotional support dog as well and they made us both feel very welcome. The location is great too...close to everything. This is my new go to hotel in Houston.

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Helpful?
Thank Kevin M
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

The team and I appreciate your remarks. It is good to know our customer service made a positive impression ad that you were able to take advantage of our pet-friendly policy. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 28 November 2016

Nice location and night security on the property . The people at the front desk are always welcoming and friendy. I would recommend to anyone that wants to be in the area at a decent price. Thanks....

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Helpful?
Thank Patrick C
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank you for sharing your experience. Your satisfaction on our location and customer service is great to read and what we strive to provide to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

New Orleans, Louisiana
Reviewed 21 November 2016

The hotel staff are all very nice and accommodating from Sheena, Shemar the overnight crew to the general manager Marquis. The location is a 4.00 Uber ride to the galleria, restaurants and lounges. I would definitely stay here again whether you're transitioning to Houston or need lodging for a day or two as it is like a small apartment. Special...

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Helpful?
Thank Ashanta M
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Your feedback is important. Thank you for sharing. I am so pleased to read how well you were accommodated by our staff. Customer service is a top priority so it is great to know you were well taken care of. Also your satisfaction with our convenient is much appreciated. Thank you for choosing Extended Stay Hotels. We hope to see...

Reviewed 18 November 2016

Well received and very cooperative for my request on early check-in vs my initially booked hotel that was cancelled. Very solid location for a visit to Houston and also like the room design & space. Also very fast WIFI available everywhere which make communication easy. Need to focus on improving the smell of the place especially the hallways. Overall a...

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Helpful?
Thank Akinola B
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated and found our hotel to be just what you needed with a convenient location and suitable amenities. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Houston, Texas
Reviewed 18 November 2016

I like write my review in a fair way; I stayed in this Hotel couple of times different occasion/time of year because hotel location is good and near to the area I needed to go. Room facilities are in acceptable level, specially if some body wants to cook in the hotel, beds are clean, bed sheet & towels smell fresh....

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Helpful?
Thank Texasan404
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated at our hotel with excellent customer service and amenities that you found suitable. Our staff will be informed on the great job they did assisting you. Thank you again for your review. We look forward to seeing you in the future,...

Houston, Texas
Reviewed 18 November 2016

The customer services are awsome and they are really helping customers what they need. Sheela's smile always makes mine day shine. Good location and easy to access to the freeway. Lots of nice restaurants nearby and shopping malls. Worth to stay ~

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Helpful?
Thank w208844057
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

We appreciate you sharing your experience. Reading your positive comments on the great customer service our staff provided is satisfying. It is also good to know our location was beneficial. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 15 November 2016

We appreciated service we received while in Houston this past weekend. My family and I were there for treatment at M.D. Anderson. Jonathan was extremely helpful and polite while we were there. Family is already stressed out enough with the medical situation, it is refreshing to have good service with a smile.

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Helpful?
Thank Garth A
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

We appreciate you for taking the time to write a review and for choosing to stay with us. It is good to know our staff member, Jonathan, was able to accommodate you and your family so well. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

San Antonio, Texas
Reviewed 25 August 2016 via mobile

The rudest front desk staff I have ever come across. Will not stay again. Entire hotel had a strange odor. One night there was dirty dishes lining the hallway. Room was average what you expect for the money. I would expect better in this part of town.

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Thank mattjcote1
Houston, Texas, Usa
Reviewed 29 July 2016

Inadequate service for an extended stay. No kitchen utensils, cups, pans, not even a coffeepot provided. Front desk told me in a sullen tone it it their policy now to not provide these; I would have had to pick them up myself the next morning and lug them up to my room (with a brace on my right hand). No...

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Helpful?
Thank Carol H

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Galleria - Westheimer

Address: 4701 Westheimer Rd, Houston, TX 77027-4717
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: €72 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Westheimer 2.5*
Number of rooms: 110
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Houston - Galleria - Westheimer staff and other travellers.
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Questions? Get answers from Extended Stay America - Houston - Galleria - Westheimer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel.....”
HoustonF, 16 Mar 2017 | Read review
“Corner suites are large and comfortable”
shoup2017, 1 Jan 2017 | Read review
“I would recommend the third floor and backview for people that loves privacy.”
, 18 Nov 2016 | Read review
“Be sure to double check with staff on requested services. PM and AM staff do not share information”
HombreUSA, 5 Feb 2016 | Read review
“very noisy residents.”
554ramib, 17 Sep 2015 | Read review
5 of 5
Priceline
US$88* /night
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Booking.comUS$89
Expedia.comUS$89
TripAdvisorUS$89
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Prices are for 1 room, 2 adults
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