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I had to stay in Houston for a couple of days. This place was great. It's in a nice, safe location. The property and facility is very clean, and well maintained. The staff was very polite, and made me feel welcome. I will be a...More
Response from 00esa, General Manager at Extended Stay America - Houston - Westchase - WestheimerResponded 1 week ago
Thank you for your stay at Extended Stay America - Houston - Westchase - Westheimer and for taking the time to review our hotel. It is great to read that you were impressed with our well-kept property, welcoming associates and wit our location. It was...More
This was my first time at an Extended Stay in over 10 years, it was nice and quite...a little too quite. i stood at the front desk for about 6 mins waiting, and each time i passed the first desk never saw not one person....More
Response from Manager_11525, Manager at Extended Stay America - Houston - Westchase - WestheimerResponded 20 January 2017
Your feedback is important. Thank you for sharing. It is great to see you enjoyed your stay, but displeased at reading you had to wait to check in. Our staff will be addressed to make sure our staff are assisting guests properly. Thank you again...More
Cesi and julia were very helpful.
Everything was good except the fact that my room smelt like cigarettes although i asked for a non smoking room, my girlfriend didnt like that at all. The drinks in the vending maching is also overpriced i think. Apart...More
Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Houston - Westchase - WestheimerResponded 2 weeks ago
It was our pleasure having you as our guest at Extended Stay America - Houston - Westchase – Westheimer. We are pleased you had an overall nice stay and loved the excellent service provided by Cesi and Julia. However, I apologize for the smell issue...More
Was really nervous about this place bcuz of past reviews but when I got there & met the staff....i felt better....they were very friendly & helpful...check in was quick & easy...rooms were nice & clean....great price for the area & walking distance from the galleria...More
Thank Shanda G
Response from 00esa, General Manager at Extended Stay America - Houston - Westchase - WestheimerResponded 20 April 2017
Thank you for being our guest at Extended Stay America - Houston - Westchase – Westheimer. We are delighted to know you enjoyed your time with us and that you were impressed with the service provided by our staff. I will be sure to share...More
I was checked in late night and there was no warm welcome. Staff felt as if I disturbed their sleep. Not even a bottle of water being served and I was asked go out and buy one myself. Had to drink tap water that night...More
US$64 - US$83 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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