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Residence Inn Houston by The Galleria

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#160 of 500 Hotels in Houston
GreenLeadersBronze level
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Residence Inn Houston by The Galleria
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182 Reviews from our TripAdvisor Community

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Showing 157: English reviews
New Jersey
Reviewed 6 February 2015 via mobile

One night stay. Nice pool. Registration staff are friendly. Room nearby, very clean and spacious. Breakfast included and was satisfactory. Usual choices. The car port is gated so you have to pull up close before the auto gate slides open. I will consider staying here again.

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Helpful?
Thank Larry1778
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Larry1778 for your very kind review. We are glad to see you enjoyed your stay here at the Residence Inn Houston by the Galleria. We wish you could have stayed here longer and we do hope to see you again in the near future. Please call us if you need assistance making future reservations. Thank you again and...

Vancouver BC
Reviewed 19 January 2015

We were at Houston only for a night as stop over to our cruise vacation. We book this hotel via priceline and didn't expect a lot. However, our experience totally exceeded our expectations. Both the Front desk staff (Liu) who checked us in and the houseman who help us on luggage was super friendly and helpful, which left us a...

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Helpful?
Thank S S
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you so much for your very kind review. We are happy to hear that we exceeded your expectations. I'm glad we were able to assist you with the bag that you left behind. You are very important to us and we will always do whatever it takes to make sure you are satisfied. The staff was excited to hear...

Reviewed 11 January 2015

Excellent location, quiet and friendly. We stayed at suites that have a great accommodation for 3 or even 4. With a kitchen and a nice decoration. Its quiet and easy to get to, Can walk to most shops and markets. Staff is super nice and friendly.\

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Helpful?
Thank noemir493
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you so much for your review. We're glad you enjoyed our suites and the location. Thank you for mentioning our staff as well. They love to hear when our guests mention their services. That's what it's all about. Thank you again and we hope to see you again soon. Marco Gonzalez marco.gonzalez@whitelodging.com

New Delhi, India
Reviewed 15 November 2014

Wonderfull stay for a week in houston. Perfect destination for Business Purpose. Wide variety of breakfast and wonderful social evenings. Located at a perfect location with a very good connectivity. Rooms are spacious with well equipped kitchen.

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1Thank simplyshahid
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you so much for your comments. We greatly appreciate it. We're glad you enjoyed breakfast and the evening social offerings. I'm happy you enjoyed our location as well. It's great being so close to the Galleria Mall. Thank you again for your review. We look forward to seeing you again in the near future. Marco Gonzalez General Manager

Cuero, Texas
Reviewed 28 October 2014

This was a pleasant room in an older hotel that has been updated. Very close, easy walk to Galleria Mall. There are some "interesting" characters that, unfortunately, populate the area, but the hotel is well secured with fence and gates. A nice plus is the covered parking. You need an elevator to get to your room, and it will not...

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Helpful?
1Thank harrison9161
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your kind review. We were happy you enjoyed your stay with us. I'm glad you enjoyed the location and security we provide for our guests. That's always important to us. We have been remodeled and we're excited about our new product. I am very interested in hearing more about your thoughts on the breakfast and social offering....

Reviewed 19 October 2014 via mobile

One big thing going for this hotel is that it's located very very close to the Galleria. And the second being that it's a Marriott! Arrived and was given a room for the disabled, though I asked for a room change to which they said they didn't have any other as they were sold out...for a reservation I made 6...

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Helpful?
Thank Triple-CMilo
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your review. It was great to hear you enjoyed the location of our hotel. It is quite convenient being right by the Galleria Mall. I do sincerely apologize for the issues you encountered with your room assignment. We strive on making all of our guests feel like they are at home. I sincerely apologize and hope we...

Douglasville, Georgia
Reviewed 1 October 2014

Firstly, let's get the obvious out of the way: The location to the Galleria is the best you can get and what you are paying for here. You can literally walk from your room to the Galleria in a bout 60 seconds. That is the biggest feature of staying at the Residence Inn. We stayed here for several days and...

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Helpful?
1Thank Chris E
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello Chris E, Thank you for feedback. We greatly appreciate it. I'm glad you enjoyed the location. That is definitley a great feature of our hotel. You are correct we do charge $12 for parking a night. We actually charge less than many hotels around the Galleria as they are typically $18 or more. We do hope to see you...

Reviewed 30 September 2014 via mobile

If you are looking for the most fancy hotel in town, don't come. This is the wrong place. However, if you're looking for affordable rates near to Galleria area, in Houston in a very comfortable inn, oh yeah, you will enjoy Residence Inn. Usually I come here on business, but I would bring my family as well. It has nice...

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1Thank Waldir José O
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your comments. We greatly appreciate it. I'm glad you enjoyed the many amenities our hotel has to offer. It's always pleasant to see our guests mention our staff. They love that. Always puts a smile on their faces. I did see that you mentioned we offer beer and snacks Monday through Friday. We actually provide this from...

East Texas
Reviewed 17 September 2014

As a former Director of Sales in the hospitality industry I am a little picky. OK, a lot picky. And this property is……AMAZING! It is an older property that has been completely updated and done very well. But the truly refreshing thing about the Residence Inn is the staff. They are literally jumping to help, all the time, every time....

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1Thank ETexasTraveler
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you ETexas Traveler, We greatly appreciate the very generous review you left for us. We're glad you enjoyed our newly renovated hotel. Our staff was excited to hear about your comments. Tanya was also very excited to hear her name was mentioned on Trip Advisor. It's all about our guests and I'm glad you were able to experience that....

Houston, Texas
Reviewed 16 September 2014

If looking for a good business hotel that has clean, spacious rooms and great customer service then take a quick turn off of Westheimer and enter a quiet street where you are a 5 minute walk from the Galleria. I stay at a lot of Marriott properties and customer service is always good. Here it is great. Well prepared food,...

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Helpful?
1Thank jh1253
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

jh1253, Thank you so much for this amazing review. The staff was excited when we read this to them during our morning meeting. I'm glad you not only found the hotel a convenient location but also mentioned the customer service. We pride ourselves in doing whatever it takes to satisfy every single guest. Thank you again and we look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Residence Inn Houston by the Galleria is ideally located off I-610, just west of downtown. This great location provides easy access to Houston's top destinations including the Museum District and NRG Stadium, while being within walking distance of the Galleria Mall. The pet-friendly suites are 50% larger than standard hotel rooms, and feature flat-screen TVs with premium cable, free WiFi, plush bedding, and fully-equipped kitchens. Guests will enjoy starting their day off right with a free breakfast buffet, and they can relax in the afternoons by the outdoor pool. Maintain your workout routine in the 24-hour fitness center. The Residence Inn Houston by The Galleria offers a prime location and thoughtful amenities to make it one of the top hotels near the Galleria. ... more   less 

Additional Information about Residence Inn Houston by The Galleria

Address: 2500 McCue Rd, Houston, TX 77056-5139
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €100 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston by The Galleria 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Residence Inn Houston By The Galleria Hotel Houston
Houston Residence Inn
Hotel Style:
#22 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Houston by The Galleria staff and other travellers.
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Sugar Land, Texas

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Questions? Get answers from Residence Inn Houston by The Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are the best choice, reasonably priced”
 of 5 bubbles bostontravelers2, 26 Nov 2016 | Read review
“If traveling by auto, ask for a ground floor room/suite. You will be able to park next to your room for easy off and on loading.”
 of 5 bubbles jefruss, 26 Nov 2016 | Read review
“Personally, we enjoyed the larger suites that are in the same annex as the front desk/breakfast/laundry/fitness center.”
 of 5 bubbles Janicem970, 8 Jul 2016 | Read review
“First floor rooms are very good. As a member of Marriott Rewards - you can ask for the possibility of an upgrade.”
 of 5 bubbles CABTexas, 2 Jan 2016 | Read review
“All rooms seem to be good.”
 of 5 bubbles adragonne, 7 Dec 2015 | Read review
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