We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Houston by The Galleria

226 reviews
#140 of 517 Hotels in Houston
Save
Traveller (79)
Room & Suite (50)
Dining (4)
Overview
  • Excellent45%
  • Very good33%
  • Average12%
  • Poor8%
  • Terrible2%
Travellers talk about
“great location”(37 reviews)
“tj maxx”(2 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Houston by The Galleria
Special Offer: Book Now & Earn More
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (226)Write a Review
Filter reviews
199 results
Traveller rating
89
62
25
18
5
Traveller type
Time of year
LanguageEnglish
More languages
89
62
25
18
5
Show reviews that mention
All reviewsgreat locationapartment complextj maxxquiet streetcovered parkingcomplete kitchenwithin walking distanceone bedroom suitecomfortable suitesafe neighborhoodhome away from homewell maintained and cleanthe sofa bedsales managerthe entire staffan older buildingextra space
FilterEnglish
Updating list...
1 - 5 of 199 reviews
Reviewed 2 days ago

The physical location of this property is excellent, given that it's close to a myriad of restaurant and shopping options. It's perhaps a 2 1/2 star property at best, in my opinion, and here's why. Comfortable but rudimentary rooms. Entire property felt 'motel-ish'. I did...More

Thank WesternGardener
Response from HOUGL, Manager at Residence Inn Houston by The GalleriaResponded yesterday

Dear WesternGardener, Thank you for sharing your review of your stay with us! We are sorry to hear that we weren't able to provide an experience up to the standards that we set for ourselves. We understand that our hotel is a little unconventional in...More

Reviewed 4 days ago

The greatest asset of the Residence Inn Galleria is its location, a mere three minute walk to the world class shopping of The Galleria. Additional shopping and eating opportunities are found in the area. The gated entrance adds a feeling of security to an already...More

Thank Delnor N
Response from Adam P, Manager at Residence Inn Houston by The GalleriaResponded 3 days ago

Dear Delnor N, Thank you for sharing your review of our property. We're sorry to hear that you had a few hiccups during your stay, but are extremely happy that our property and location were able to make such a positive impact on your stay!...More

Reviewed 5 days ago via mobile

The set up at this Residence Inn is more like a gated apt. complex. The hotel is conveniently located by the Galleria mall. The hotel is older, but it appears there has been some upkeep and renovations. Our room was large and nice, however the...More

Thank Angelle225
Response from HOUGL, Manager at Residence Inn Houston by The GalleriaResponded 4 days ago

Dear Angelle225, Thank you for sharing your review from your recent stay with us. We're sorry to hear that certain aspects of your stay did not live up to the expectations that we set for our property! While our hotel layout is a little unconventional...More

Reviewed 2 weeks ago

I stayed at this hotel for two nights in February 2018 and was pleased with it. It is in an older building, in what appears to be a converted apartment complex, but the room was comfortable and the staff were very friendly. Here are the...More

Thank crbguy
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded 6 days ago

Hello Sir, Thank you very much for staying with us and taking the time to write a review. We are so happy you enjoyed our nice, quiet street and free Breakfast and Happy Hour. We hope to see you again in the future! Sincerely, Adam...More

Reviewed 4 weeks ago

I love this place. I feel very comfortable every time I come to this hotel. I want to specially recognize Mariannis (I don't know how to spell her name, apologize for that) for her constant care. She even prepared tea with honey and lemon when...More

Thank soleallende74
Response from HOUGL, Front Office Manager at Residence Inn Houston by The GalleriaResponded 2 weeks ago

Dear Soleallende74, Thank you for the kind words regarding our team! We are extremely happy that Mariannis was able to make such an impact on your stay! We will be sure to let her know that she made such a great impact on your experience....More

View more reviews
PreviousNext
12345640
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$106 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$106 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (79)
Room & Suite (50)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Neverstopb
9 July 2016|
AnswerShow all 2 answers
Response from Marilyn D | Reviewed this property |
I don't think the hotel has pay per view
0
Votes
Room Tips
"Ask for a room away from the street."
Read review
"Room towards the back are quiet."
Read review
"Best view is towards the pool side."
Read review
"recommend you find another property, I do not recommend this place."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing