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I met some friends for a fun weekend in Houston. We spent two days at the pool and enjoyed the super comfortable rooms. Food Room Service, that we had delivered to the pool was excellent and housekeeping at this hotel does an amazing job ensuring...More
Response from TeamMarriott, Guest Relations Manager at The St. Regis HoustonResponded 2 weeks ago
Thank you for taking the time to share your feedback regarding your stay at The St. Regis Houston. Your compliments were a pleasure to read, and we were delighted to learn that you were thoroughly spoiled by our associates. We will share your...More
We've been staying at the St. Regis as long-term guests while our house is being worked on. We picked this hotel because we believe that, all things considered, it's the best in Houston. The location, just inside Loop 610 is excellent. While it's just a...More
5 Thank davemh333
Response from stregishoustontx, Guest Relations Manager at The St. Regis HoustonResponded 12 December 2017
Thank you for your review on TripAdvisor. We are so pleased to be home away from home while your house is being worked on. We have shared your comments and concerns with our team and truly thank you for being a loyal guest....More
I would think st. Regis will provide a good service. They have only one receptionist most of the time. We had wait for long time to check in and out. Receptionist was not too friendly and pleasant. We had drove our brand new McLaren try...More
Thank Michelle l
Response from TeamMarriott, Guest Relations Manager at The St. Regis HoustonResponded 4 April 2018
Hello Michelle l,
Thank you for taking the time to share your comments. We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been...More
My husband and I stay in this hotel very often, and the staff and accommodations are excellent. It makes our Houston visits something we look forward to. Please ask for Yidnekachew in the Remington Bar! He is a great mixologist who gives outstanding service. This...More
Stayed here for a corporate event. Very nice room, friendly staff, and nice building. The rooms were classic elegance with modern amenities.The meeting rooms were very nice and not stark like other hotels. Would stay here again.