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Extended Stay America - Houston - Willowbrook - HWY 249

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Room & Suite (6)
Dining (1)
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Overview
  • Excellent38%
  • Very good23%
  • Average9%
  • Poor18%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
There are newer reviews for Extended Stay America - Houston - Willowbrook - HWY 249
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11 - 15 of 64 reviews
Reviewed 8 June 2017

This place is a very good option, we came from a really scary experience with an Airbnb apartment and thanks Fod we found this place. We stayed here for a month (We got relocated to the area, we are a family of four) and this...More

Review collected in partnership with Extended Stay
Thank davidmJ2170KE
Response from 00esa, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 9 June 2017

Thank you for sharing your experience with us! We are so pleased you had a great time at Extended Stay America - Houston - Willowbrook - HWY 249. We truly appreciate your kind comments regarding our convenient location, helpful staff, and comfortable suites. Thanks for...More

Reviewed 25 May 2017

Everyone at this Extended stay made feel very comfortable and very courteous. Rooms are quiet, internet service is good and a lot of good restaurants within 1 to 2 miles from the hotel. Check-in and check-out is always quick.More

Thank r0n333
Response from 00esa, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 27 May 2017

We appreciate you taking the time to write a review about your stay with us at Extended Stay America - Houston - Willowbrook - HWY 249. It is great to read that you were impressed with our courteous associates, convenient location and your clean room...More

Reviewed 14 May 2017

The ladies at the service desk were super friendly and helpful. they made my stay extra special. the room was super clean and had everything i needed to feel at home. can't wait to go back! the price was excellent for what I got in...More

Thank Jackie C
Response from 00esa, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 15 May 2017

Jackie, it was our pleasure having you as our guest at Extended Stay America - Houston - Willowbrook - HWY 249. We are so happy you were overwhelmed not only by the excellent service provided by our front desk staff but also by your comfortable...More

Reviewed 7 May 2017

Room was clean. Lighting in the room was very well done. Hotel Lobby and the hotel grounds are all well kept. Coffee was good and breakfast bar was convenient. Hotel is located close to shopping area. Most importantly, Receptionist staff were friendly and courteous.More

Thank STANLEY H
Response from 00esa, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 8 May 2017

Stanley, thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America - Houston - Willowbrook - HWY 249. We truly appreciate your kind comments regarding our well-kept hotel and convenient location. It’s a pleasure...More

Reviewed 10 April 2017 via mobile

Due to my health issue it has been simply a blessing to have everyone at ESA willow brook to be as helpful as they have been. from Jessica and Suly in the morning putting breakfast out. Steve maintaining cleanliness around the property. Esmeralda Diana Xiomara...More

1  Thank BlueTurtle66
Response from Manager_11525, Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 15 May 2017

Your feedback is important. Thank you for sharing. It is great to see you received excellent customer service from our staff. They will be informed on the excellent job they are doing at our hotel. Thank you again for sharing your experience with us. We...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Details
Price range
US$56 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$56 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Room & Suite (6)
Dining (1)
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Room Tips
"Great location to travel to all points in Houston. Across the street from the Mall with great restaurants..."
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"Room was well lit"
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"Choose a different hotel. There one next to this one & many in close proximity."
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"Stay somewhere else😝"
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