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All reviews olive garden front desk breakfast buffet indoor pool living room business center king suite home away from home would definitely stay here again coffee maker enjoyed my stay saltgrass freeway
I have stayed at numerous hotels across the country and this hotel is outdated. The outlets are worn out. The front door you have to slam to shut. Bathroom has mold, peeling paint and bed is dips in the middle. Put pizza boxes by the...More
Thank Jesse T
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 3 weeks ago
The issues you raise are important to us. Please accept our apologies for any concerns about the age and appearance of our property as well as for any confusion with your reservation. Feedback like yours helps us improve and we'd appreciate the chance...More
They were doing some remodeling. Staff was great and very accommodating and friendly. Huge beautiful place with great amenities. Breakfast was nice but is a resturant so we had to wait to eat for a table to open up. And there were several groups who...More
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 24 July 2018
Thank you very much for choosing to stay with us here at Crowne Plaza Suites Houston - Near Sugar Land. We are happy to have been able to provide you with the full value that you were hoping for, and we appreciate your feedback. We...More
The check in was very slow. The girl checking us in didn't know what she was doing at all and had to keep going and getting someone to help her. The hotel was very clean and nice. The weekend we were there was very busy...More
Thank Phyllis S
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 4 weeks ago
We appreciate you choosing to stay with us at the Crowne Plaza Suites Houston - Near Sugar Land! It is our goal to provide each guest with clean, comfortable accommodations, and we're happy to hear that you enjoyed the gym and pool area....More
The comfortable beds, the large rooms, the cleanliness, the staff and the hospitality here are all great. I have always come to this place and never been disappointed. This is a very well run establishment.More
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 29 June 2018
How wonderful to hear that Crowne Plaza Suites Houston - Near Sugar Land is your go-to hotel in the area. We're thrilled our clean, spacious rooms provide you the ideal place to relax and that our staff always makes you feel at home. It will...More
As an employee for IHG properties, I know what to expect or what to look for if it's not up to par.
I really enjoyed the space in the suite, the set up of the hotel, the easy access to the roads and the fact...More
Thank Arin D
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 28 June 2018
It's always a pleasure hearing from our guests. We're glad our room set up and quiet location impressed you and that our friendly staff made you feel at home. Nadia will be particularly proud you mentioned her. The next time you're in the...More
Welcome to the Crowne Plaza Houston Suites – Near Sugar Land, your best value for luxury suite accommodations. We're located within minutes of Reliant Stadium, Galleria Mall, and other attractions. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.