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Crowne Plaza Suites Houston - Near Sugar Land

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Crowne Plaza Suites Houston - Near Sugar Land
Crowne Plaza Suites Houston - Near Sugar Land
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584 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Tegucigalpa, Honduras
Reviewed 1 week ago

This hotel is conveniently located near Sugar Land and Stafford but not too far away from the Galleria. Great staff who were very helpful. I didn't try the restaurant but the menu seemed to cover all tastes at a reasonable price. I got a really good rate on the room from hoteles.com which looked to have been renovated in the...

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Helpful?
Thank PickyGirlTravels
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Our convenient location is one of the many aspects guests choose to stay with us. We are glad this was a positive aspect for you as well. It was a pleasure hosting you and delivering the comfortable stay you were seeking, at an affordable rate. We hope to welcome you back during your next visit to the area.

Reviewed 18 October 2016

The Crown Plaza Suite Houston is a great example of excellent service, you feel so welcome the minute you walk in the hotel everyone is very friendly and always there to help me and my family...The rooms are very clean and just loved there suite and the kids love the pool..

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Thank Otilia R
San Antonio, Texas
Reviewed 17 October 2016

My stay at the Crowne Plaza was great, like always, our family loves to stay here when we travel to Houston because we feel welcomed right away. The staff works attentively to assure you have a wonderful stay, the location is very convenient with quick freeway access. Food was great, and the service was fast, staff is eager to help...

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Thank natalie860
Mansfield, Texas, USA
Reviewed 9 October 2016 via mobile

If you are a heavy sleeper and undisturbed by noise, this hotel is perfect for you. The accommodations are good and the price was very good. The reason for my low rating is the tremendous amount of traffic noise from the Houston Southwest Freeway, about 30 yards from the hotel front door. My room was on the 4th floor facing...

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Helpful?
1Thank campsbaykid
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

We thank you for taking a moment to provide your review. We are happy to hear you appreciated our accommodations at a good value. However, we are very sorry your sleep was disrupted by the freeway noise. Again, thank you for your valuable feedback and hope you will consider giving us another opportunity to provide you with the restful night...

Atlantic Beach
Reviewed 25 September 2016 via mobile

Stayed 11 nights. Restaurant fair alot of fruit flys. Service slow people more on the phone then taking care of you. Room same thing air did not work well. Last night there truck broken into along with several others, hotel did nothing even though they had night time security. Hotel filed report but not mine had to do it from...

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Helpful?
1Thank Rob L
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Rob, Firstly, we apologize for the situation that occurred during your stay with us. As you mentioned, we do have safety measures in place to help protect our guests and their belongings. We encouraged all of our guests to file police reports for their belongings. We are cooperating with authorities in every way we can. We are very sorry to...

AZLE
Reviewed 25 September 2016 via mobile

Well we had to make a fast trip to Houston (family reasons) Booked direct thru website and a really great valve spacious rooms comfy beds except I had the pull out couch my sisters had the beds 2 queens. Easy access to freeway a plus in Houston. My only complaint would be the breakfast there was room and empty tables...

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Helpful?
Thank iloveit30203
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Providing a great value to our guests is an accomplishment we hope to always achieve. We are glad you found our accommodations affordable and comfortable. Although you enjoyed most aspects of your stay we are sorry to hear we did not meet your expectations with our complimentary breakfast. Our breakfast offers a variety of options, in the hopes to match...

Reviewed 24 September 2016

About the reviewer: • Platinum Elite Status (IHG) • Travel extensively to Houston on business and tried many hotels around the Westchase Area Hotel Review: After staying four nights in this hotel (out of 60), I would like say that I am very impressed. This hotel is an excellent value for your money; there is nothing special about the facilities...

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Helpful?
Thank Fawaz A
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

We are humbled after reading your kind words regarding our customer service. Such comments make us want to work even harder to provide our guests with the experience they deserve. We were honored you chose to stay with us and we look forward to welcoming you back each time you visit Houston.

New Orleans, Louisiana
Reviewed 16 September 2016

spent a weekend there to watch the astros. very clean rooms ans hotel, staff was helpfull and friendly. breakfast was good,wait staff great. will go back for a stay again. don't eat at the olive garden next to hotel, worst ever.

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1Thank billyi300
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

We cannot thank you enough for your wonderful review! We are pleased to hear you enjoyed your stay with us. Receiving recognition for cleanliness and excellent customer service is always appreciated. Again, we thank you for your time and we are happy we provided great value during your stay. We look forward to welcoming you back the next time you...

Reviewed 15 September 2016

The hotel were absolutely brilliant to us from the start. I first got in touch saying I needed two rooms next to each other which was absolutely no problem. We stayed on the 5th floor, inside the rooms were a double bed, two big flat screen TV, a desk, a fridge, coffee/tea making facilities, a big couch, among other things....

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Helpful?
Thank Dr S
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

What a wonderful review to read! We are extremely thankful for all of your kind words and comments. It is great to hear you enjoyed our clean and comfortable accommodations as well as our pool and spa area. We are glad our team was able to make sure you didn't forget anything in your room and they all treated you...

queretaro
Reviewed 1 September 2016 via mobile

Front desk employees very friendly, quick registration, the room clean and extensive, good breakfast, the rates good and we use the wifi without problems to plan our trip. The pool and jacuzzi clean and comfortable. No extra payments in our check out, the parking safety and comfortable. Good choice

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Thank francisco n
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for your wonderful review of our property. We are delighted that you enjoyed all aspects of your stay with us. We will be sure to pass along your compliments to our staff. Once again, we thank you for your valuable feedback and we look forward to welcoming you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Fwy, Houston, TX 77074-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €85 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza
Hotel Style:
#42 Business Hotel in Houston
#90 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Suites Houston - Near Sugar Land staff and other travellers.
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Questions? Get answers from Crowne Plaza Suites Houston - Near Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with good WIFI signal as my suite had a room with a poor reception”
 of 5 bubbles 749fawaza, 24 Sep 2016 | Read review
“Ask for a room in the back of the bhtel.”
 of 5 bubbles nanou1hs, 7 Aug 2016 | Read review
“Back and high away from road noise, which I did not find to be a problem.”
 of 5 bubbles blunny, 4 Aug 2016 | Read review
“Floor 8 is a designated quiet floor, and rooms toward the back of the hotel don't have the hwy noise.”
 of 5 bubbles kevinkJ1097DE, 25 Jul 2016 | Read review
“Rooms are noisy in general but try to get one in the back on a higher floor.”
 of 5 bubbles naddoud, 17 Jul 2016 | Read review
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