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Crowne Plaza Suites Houston - Near Sugar Land

637 reviews
#118 of 518 Hotels in Houston
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Traveller (178)
Room & Suite (198)
Dining (41)
Overview
  • Excellent64%
  • Very good21%
  • Average7%
  • Poor4%
  • Terrible4%
Travellers talk about
“olive garden”(28 reviews)
“front desk”(90 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Suites Houston - Near Sugar Land
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (637)Write a Review
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Show reviews that mention
All reviewsolive gardenfront desksouthwest freewayindoor poolliving roomexecutive levelbreakfast buffetbusiness centerking suitespacious roomswould definitely stay here againcoffee makerbusiness travelerenjoyed my staygalleria areasugarlandssawgrass
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1 - 5 of 616 reviews
Reviewed 4 weeks ago

As we were there for the Superbowl we paid unreal amount of money perhaps 5 times the normal rate, no ones fault I would do the same if I had a Hotel and still a fraction of what others were charging, the hotel was what...More

Thank DWT72
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 4 weeks ago

We're pleased to hear that you found the value you were anticipating during your stay at the Crowne Plaza Suites Houston - Near Sugar Land and hope you enjoyed your time at the Superbowl. While our room decor wasn't to your preference, we're still pleased...More

Hotel's Favourite
Reviewed 5 November 2017 via mobile

So I got here and my reservation from Cancelon was not here. But Quin and Jose made it right. Quin is the best! He took charge of the situation and handled it! Then Jimmi the new bar manager made me a great drink; Something he...More

Thank Discogirl84
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 6 November 2017

Our staff at Crowne Plaza Suites Houston - Near Sugar Land was pleased to help you with your reservation mix up when you arrived. Quin, Jimmi, and Jose will be especially proud you mentioned them by name and that their assistance made your visit with...More

Reviewed 2 November 2017 via mobile

The hotel it's self is very clean and very well maintained. Our room was spotless,the bed was very comfortable. The staff was amazing and went out of their way to make our stay a wonderful experience. The bar was a great time.Overall experience was wonderful!More

Thank terena t
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 3 November 2017

Dear Terena, Your glowing compliments of Crowne Plaza Suites Houston - Near Sugar Land made us smile. We are thrilled our helpful service, clean and comfortable accommodations, and enjoyable amenities made for a pleasant stay. Future guests will appreciate your comment regarding the great time...More

Reviewed 29 September 2017 via mobile

Like with many hotels, the pictures on the webpage are from a far past. The hotel and rooms are old and need a update at least the pictures on the webpage. Reception is very busy with everything except guests. How hard is it just to...More

Thank jmcmulder
Response from IHGService, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 14 October 2017

Hello jmcmulder, Thank you for taking time to leave us a candid review about Crowne Plaza Suites Houston Near Sugar Land TX. I recognize your stay was not 100% satisfactory because of the level of service received and you find our facility outdated. IHG values...More

Reviewed 21 September 2017

We came to Houston for a Duran Duran show held in Sugarland (Houston). I earn points with IHG hotels, so we looked for some hotel near the venue that was under that chain. After a couple searches, we decided going to the Crowne Plaza Suites...More

Thank Vacationeer999
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 22 September 2017

Thank you for sharing your thoughts on your experience here in Houston. We are sorry that you did not have the stay that you expected. Although you noted that nothing really stood out to you with the exception of a good bed, we hope that...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$113 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Business Hotel in Houston
#71 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Business Hotel in Houston
#71 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (178)
Room & Suite (198)
Dining (41)
Pool & Beach (22)
Hotel & Grounds (203)
Business Centre & Event Rooms (56)
Bathroom (11)
Questions & Answers
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Joey V
4 August 2017|
AnswerShow all 7 answers
Response from Mike R | Reviewed this property |
Our room was nonsmoking. Parking is outside but seems secure.
2
Votes
marizaka
6 January 2017|
Answer
Response from missgg2017 | Reviewed this property |
Hobby Airport is closest Airport
0
Votes
marizaka
6 January 2017|
Answer
Response from HIG110 | Property representative |
The closet airport to Crowne Plaza Suites Houston is Hobby Airport.
0
Votes
Room Tips
"The rooms in the back of the building don't have the street noise, which goes on all night."
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"Shower curtain is too small so I was not able to even close it while showering"
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"Anything above third(3rd) floor, due to multiple loud activities on the ground floor."
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"Overall nice place reasonable rates."
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