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07/05/2017 08/05/2017
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    Country Inn & Suites By Carlson

    2050 N State Highway 360, Grand Prairie, TX 75050-1423
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (23)
    Room & Suite (6)
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    Overview

    • Excellent15%
    • Very good22%
    • Average27%
    • Poor18%
    • Terrible16%
    1 week ago
    “Under renovation But if you need a room!”
    2 Jan 2017
    “Ok”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Fitness centre
    2.5 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed yesterday

    Just because you are renovating a hotel does not mean you stop cleaning it. The room carpeting was so bad I kept my socks on and the restroom was scary to use to say the least. The meal in the morning was not staffed and...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Constance D, Front Office Manager at Country Inn & Suites By Carlson

    We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

    Reviewed 1 week ago

    This property is currently under renovation. I had a un renovated room. I did not see a renovated room. The floor I was on was worn and tired. The room was clean, quiet and adequate for the night. In spite of the renovation the lobby...More

    Helpful?
    Reviewed 1 week ago

    My room was a total mess, honestly i couldn't make it thur I was not able to un-pack with out a piece of furniture in my way. The restrooms where also a mess there was water everywhere when I tried to was my hands. Toilet...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Constance D, Front Office Manager at Country Inn & Suites By Carlson

    We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations...More

    Reviewed 2 weeks ago

    The no response from the General Manager, Lack of customer service from the FDSM who can think why the employees act the way the do. It starts from above. upon checking in they charged $540 for one of the rooms instead of saying that was...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Constance D, Front Office Manager at Country Inn & Suites By Carlson

    Thank you for taking the time to write your review. The Country Inn & Suites by Carlson Grand Prairie and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing your concerns to our attention.

    Reviewed 2 weeks ago

    hotel not ready to stay. being remodeled. call before booking and ask if remodeling done. no safe in room. none of the ice machines worked at all. bathtub dirty from remodeling. had to get bottle water from front desk at 8pm and again next day...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Constance D, Front Office Manager at Country Inn & Suites By Carlson

    We apologize you were not satisfied with the condition of the hotel during your stay. We are, in fact, undergoing renovations and hope to be completed very soon. I deeply apologize for the issues you encountered during your stay. We appreciate you taking the time...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    Details
    • Price range
    • US$75 - US$130 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (23)
    Room & Suite (6)
    Hotel & Grounds (14)
    Bathroom (5)
    Nearby
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    Questions & AnswersAsk a question
    GCHEW
    How far from the Dallas Airport
    13 January 2015|
    Answer Show all 3 answers
    Response from Rosemary O | Property representative |
    We are 8.3 miles from the Dallas Fort Worth Airport. We offer a complimentary shuttle between the hours of six am to eleven pm. Pick up from the airport is on request. Drop off from the hotel is every hour on the hour with... More
    0
    Votes
    Room Tips
    "They were not finished."
    Read review
    "Sleep under a bridge if this hotel is your only option."
    Read review
    "My room in the second floor was nice and quiet"
    Read review
    "Don't stay here"
    Read review