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The San Luis Resort

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The San Luis Resort
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1,844 Reviews from our TripAdvisor Community

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Showing 1,834: English reviews
Texas
Reviewed 1 week ago via mobile

My hubby and I came here for his birthday weekend. Nice hotel with great view of the beach! Beach across the street is unusable due to some work being done to it. Still beautiful to wake up to. Grounds are nice with lots of entertainment and rooms are well appointed. The gym is also nice and has enough for a...

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Helpful?
1Thank Barnes2B
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Mrs. Barnes., Happy Birthday from the San Luis Resort team. We are thrilled that you took the time to post a review regarding your experience at The San Luis. While it is our priority to ensure service excellence, quality product as well as genuine care and comfort for our guests, we will take into consideration your concerns. Thank you...

Houston, Texas
Reviewed 1 week ago

I travel roughly 75% of the year, mainly for business. To say that I am disgusted by the treatment of the "manager" on duty on 3/15/17 during my check in time would be a major understatement. While every other employee at the hotel was extremely polite, the manager completely ruined our experience. We attempted to check in at 3:46pm and...

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Helpful?
3Thank Mudcat06
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Guest Mudcat06, On behalf of the hotel management and staff please accept our sincere apology for the experience shared in your review. Certainly that experience does not fall in line with our service standards, please contact me direct through the hotel to discuss, I welcome an opportunity to restore your faith in us. Sincerely, Philett Carter Director of Guest...

Las Vegas, Nevada
Reviewed 1 week ago via mobile

The hotel and steakhouse are wonderful except for one fatal flaw! The dance music blaring out of the distortion (overdriven) speakers. And unfortunately, by 9am if you haven't reserved your spot, all that is left is to sit right under the speakers.

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Helpful?
1Thank maddison89129
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear MAddison, Thank you very much for taking the time to write a review. The H2o pool & bar area is a high energy area most of the time. However, if brought to our attention, I hope we would have turned the music down to make it more comfortable for you and your family during your time with us. Please...

Wooster, Ohio
Reviewed 2 weeks ago

Great place to stay with a wonderful view! Was able to walk many places and see the views of the Gulf. Balcony was great to sit on and watch the views. Swin up bar was our favorIte. Always lots going on here !

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Helpful?
Thank countrygal1972
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Guest, You were so kind to take the time to write a review. Thank you for your commendation of our property features. The H2o area and its amenities continues to be an island favorite. Please reach out to me upon making your plans to return to Galveston and our resort. Best Wishes, Philett Carter Director of Guest Relations

Reviewed 2 weeks ago via mobile

The resort - Villa side is amazing!!! We Spent the weekend there as a get away and to relax. The room was prepared to our liking before we arrived. You get Villa guest additional perks included a dedicated villa pool and bar! I will definitely be going back very soon:)

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Helpful?
Thank Falisha M
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Falisha, Thank you for posting your review. The compliments regarding our Villas are very much appreciated. Your comments shared with others that might be considering Galveston for a relaxing staycation will help them make the best decision when choosing a hotel & resort . Thank you again, looking forward to your return ! Best Wishes, Philett Carter Director of...

Houston, Texas
Reviewed 2 weeks ago

My husband and I booked here to get away and relax for 4 days and stayed on the Club 10 level. Club 10 is exclusively for adults and has additional perks consisting of free bottle of champagne, express check in with glass of champagne, free valet parking, free bottled water, free candy and fruit for snacks, and free breakfast in...

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Helpful?
1Thank VF0rge
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear VForge, We appreciate your review and thank you for your commendations of our property. It is our to goal provide exceptional service and quality products. We will respond seriously to every concern that you shared with us. Your feedback and comments have given us great opportunity to review some processes that can be implemented to help prevent the type...

Hudsonville, Michigan
Reviewed 2 weeks ago via mobile

Based on the room,facilities,view and pool area this hotel is a bargain. Almost every employee greets you as you walk around. Spacious clean updated room and outstanding swimming pool area. Swim up bar is a nice touch. Really nice pool features for families too.

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Helpful?
Thank Brian H
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Brian, Thank you for your review and commendation of all of the associates exceptional service standards during your stay. It is our resort team's desire to exceed guest expectations, provide quality accommodations, world class restaurants and amenities. Please reach out to me upon making your plans to return to Galveston and our resort. Best Wishes, Philett Carter Director of...

Reviewed 2 weeks ago via mobile

We absolutely loved this place. From the wonderfully manicured lawns, to the beautiful room, to the excellent service. Everything was wonderful. Think this is our new favorite place to stay in Galveston.

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Helpful?
Thank Matias H
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Matias, We are excited that you enjoyed your time with us . Thank you for your review and commendation of all of our property. It is our resort team's goal to fulfill dreams, exceed guest expectations, provide quality accommodations and amenities. We will appreciate your continued loyalty to the San Luis Resort and we look forward to your return...

Midland, Texas
Reviewed 3 weeks ago

I had the best deep tissue 80 minute massage with Shalanda this morning. It was very relaxing and I highly recommend her. Everyone I have encountered from the valet service to desk clerk and the spa personnel have been very attentive and professional. Great relaxing get away!

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Helpful?
Thank mnels0n58
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Guest, Thank you for sharing your SPA experience and acknowledging Shalanda as well as our valet team. We appreciate your patronage and loyalty. Please come back to treat yourself and be pampered again soon. Best Wishes, Philett Carter San Luis Resort Director of Guest Relations

Reviewed 3 weeks ago via mobile

Hotel has a great location. Food was delicious and service was outstanding. I definitely will come back on my next vacation with my family. The pool area was beautiful at night!! Great variety of drinks and restaurants inside

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Helpful?
Thank Karla D
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Karla, We are delighted that your time with us was great. Thank you so much for sharing your experience with us. We hope this will be one of many more to come and we look forward to your next visit. Philett Carter San Luis Resort Director of Guest Relations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. Ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more   less 

Additional Information about The San Luis Resort

Address: 5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551-4003
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: €149 - €438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The San Luis Resort 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
The San Luis Hotel Galveston
San Luis Resort Galveston Texas
San Luis Hotel Galveston
San Louis Hotel Galveston
Hotel Style:
#2 Top resorts Hotel in Galveston
#2 Spa Hotel in Galveston
#3 On the Beach Hotel in Galveston
#3 Luxury Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#10 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from The San Luis Resort staff and other travellers.
34 questions
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Questions? Get answers from The San Luis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did enjoy the view! It was a nice view of the ocean and pool area.”
 of 5 bubbles makayla2k3, 26 Mar 2017 | Read review
“Rooms above the fifth floor offer the best view of the ocean but they cost more.”
 of 5 bubbles elgreco_11, 23 Mar 2017 | Read review
“I think all rooms have a balcony”
 of 5 bubbles countrygal1972, 13 Mar 2017 | Read review
“Upper level rooms, away from the pool are a little quieter but all rooms have noise. Club 10, adults only, has great extra free perks.”
 of 5 bubbles VF0rge, 8 Mar 2017 | Read review
“All rooms have great beach view!”
 of 5 bubbles mnels0n58, 7 Mar 2017 | Read review
5 of 5