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Holiday Inn Resort Galveston-On The Beach

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Traveller (433)
Room & Suite (304)
Pool & Beach (100)
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Overview
  • Excellent45%
  • Very good28%
  • Average14%
  • Poor7%
  • Terrible6%
Travellers talk about
“across the street”(106 reviews)
“higher floor”(23 reviews)
“free shuttle”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Resort Galveston-On The Beach
Special Offer: Book Direct and Save
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Offers from Holiday Inn Resort Galveston-On The Beach
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,323)
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All reviewsacross the streethigher floorfree shuttleocean viewfridge and microwaverainforest cafesmall balconyfamily vacationnice poolan older hotelgulf of mexicoshuttle serviceseawall blvdcruise terminalheated poolsan luis resortspring break
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201 - 205 of 1,304 reviews
Reviewed 15 July 2017 via mobile

We just stayed the past 2 days. Our room never got touched by a maid and still had a toy in it from the previous people who stayed in the room. We had 3 tissues in the box in our bathroom. There was vomit outside...More

2  Thank Megan H
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 15 July 2017

After reading these comments I am taken back at what has been said and I cannot begin to apologize enough for what has occurred. I wanted to assure that I will be speaking to the Housekeeping manager about these issues and retraining is completed. I...More

Reviewed 13 July 2017 via mobile

What a pleasant surprise to get the last room for this week. We love this resort!! Been 6 times over the last 4 years. We are owners and was so excited when they built one on the island. Pool is awesome front desk helpful and...More

Thank Karen H
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 14 July 2017

Thank you for your comments about the property and staff. We look forward to you returning in the near future

Reviewed 10 July 2017 via mobile

While Holiday Inn may not be the first place you would think of to spend your honeymoon, I am so glad we did. We got one of the two Penthouse suites at this location. It was very nicely furnished and had a beautiful view of...More

1  Thank Phyllis M
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 11 July 2017

We are so glad to hear that you had an amazing honeymoon. Fulfilling dreams and goals is our credo and we strive for excellence. Thank you again for your business and we look forward to you returning for your one year anniversary.

Reviewed 10 July 2017 via mobile

Not a bad place to stay. The breakfast is really good and the view of the ocean is really good. It's crazy really located and most attractions are a short distance away. The place needs to be updated however. The room we had was pretty...More

Thank Troy C
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 11 July 2017

I apologize that you had a average stay at our property. We want all guests to express they had a great time and will return. We strive for consistency and I will say we do have a few items we are working on know and...More

Reviewed 10 July 2017 via mobile

This Inn has a great beach front location!!! Check in was breeze and the staff were very friendly and helpful with information about Galveston. Rooms were a little above average but the location made up for any problems. The breakfast buffet was good not exceptional...More

Thank Bob P
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 11 July 2017

I am glad to hear that your stay over for your cruise travel was a good one. We continue to strive for consistency and we will be reviewing your comments to improve our service. Thank you again and we look forward to you returning.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$158 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Galveston
#7 On the Beach Hotel in Galveston
#13 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Galveston
#7 On the Beach Hotel in Galveston
#13 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (433)
Room & Suite (304)
Pool & Beach (100)
Dining (37)
Amenities (36)
Business Centre & Event Rooms (2)
Questions & Answers
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Destiny H
26 April 2018|
AnswerShow all 6 answers
Response from qbussey | Property representative |
Greetings. We allow service animals in our establishment. We do ask at check in if you could notify the front desk you have a service animal and what the service animal is trained to perform so we could accommodate your... More
0
Votes
Keavon R
4 March 2018|
AnswerShow all 11 answers
Response from qbussey | Property representative |
Thank you for inquiring. Out Resort is typically busy with many families visiting to take advantage of our hotel services, pool, public beach, and island weather. Overall it will be a great time for any of our guests to... More
0
Votes
Kathleen L
14 December 2017|
AnswerShow all 5 answers
Response from qbussey | Property representative |
Greeting, Yes we do have shuttle service to the cruise terminal. If you are a guest of the hotel we offer a complimentary parking for the duration of your cruise and shuttle service to and from the terminal. When completing... More
0
Votes
Room Tips
"Our room was located on the second level. The ice machine was down the hallway. NICE. Elevator was close..."
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"We had a great view from the 4th floor!"
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"All rooms have a ocean view!"
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"Rooms above the 3 floor have ocean view."
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