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SpringHill Suites Galveston Island

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SpringHill Suites Galveston Island
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250 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Reviewed 2 days ago NEWvia mobile

Not up to par. Dirty, bad location. Just a place to stay. Decent breakfast. Staff didn't give us proper info about car services etc. Needs cleaned up. The location is ugly. Not anything like other Springhill places

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Helpful?
1Thank dragontravel2012
Houston, Texas
Reviewed 2 weeks ago

My grandkids visited us and wanted to go swim. I checked so many hotels for the indoor swimming pool. And this is what I found. I was a little disappointed first, but it was very Good and has a hot tub beside it. Four of us enjoy the time spent totally. We also appreciate the hotel website recommends rainforest cafe,...

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Helpful?
Thank kite313
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Dear Kite313, We are delighted to hear you had a great time in Galveston. Thank you for providing your valuable feedback, we hope to see you again soon!

Regina, Canada
Reviewed 2 weeks ago

We stayed at Springhill Suites in Galveston for two nights in January before a cruise.. The room was comfortable and they upgraded us to a balcony with a view of the water. We enjoyed the hot breakfast which was provided free of charge, and received great service from the employees at the hotel. The only downside was that we had...

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Helpful?
Thank ejrobertson
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

We are delighted to hear you had a wonderful stay with us, please rest assure that we will take your feedback into consideration. Thank you for your time and have a wonderful day.

Garland, Texas
Reviewed 2 weeks ago

These are my people! I am never disappointed no matter which property I stay. The service was excellent, room was comfortable and clean, breakfast was fresh and hot, the coffee is WONDERFUL, and all was well....perfect! Spent one night here before a cruise departure and it was definitely a good preamble to the cruise itself. Great restaurants nearby. Would definitely...

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Helpful?
Thank Acquinetta P
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

We are truly happy you had a wonderful stay with us, we appreciate you taking the time to share your feedback and we will be sure to pass on your comments to our staff. Until next time!

Fort Worth, Texas
Reviewed 4 weeks ago

Hotel is very well located off 45 and minutes from the pier if you are going in a cruise. is away from the beach but not that far away. but the most important thing in that hotel is their people, always willing to help and to attend the needs of their guests.

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Helpful?
Thank Paulo R
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for your wonderful feedback we will be sure to pass it on to our employees to continue to motivate them to deliver exceptional service. Until next time!

Springfield, Missouri
Reviewed 14 January 2017 via mobile

I have to be honestly, I did not stay at this hotel but my sister did! I made a reservation for them for the beginning of their honeymoon (leaving out of the port off the island). I simply wrote on the reservation, "honeymoon - please do something if you can." I thought maybe they would do a small congrats card...

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Helpful?
Thank Bailie P
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for taking the time to share your feedback, we are very happy your sister enjoyed the surprise and we will be sure to pass your great feedback with our team to continue to inspire and motivate them to deliver exceptional service.

China Spring
Reviewed 9 January 2017

We stayed at this hotel for a cheer competition, and the staff knew many of us would have to get up extremely early to get to the venue. Despite their complimentary breakfast normally being set out at 7 am, each morning of our stay they had it out at least by 6:30 (and I know they didn't have to, but...

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Helpful?
Thank rtpecahcek
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

WOW! Thank you for taking the time to share your feedback on all of our social medias. We appreciate you and we hope to see you soon, when your travels bring you back to Galveston.

Chicago, Illinois
Reviewed 2 January 2017 via mobile

This hotel was ok, but didn't live up to reviews. Room was clean and had amenities like fridge and microwave. Upgraded to room with balcony which was nice. But hotel is right off the highway which means you get noise all night. Beds are uncomfortable, lacking support. Breakfast included and satisfactory, but dining area crowded. Only one elevator, which means...

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Helpful?
Thank krankn
shs_galveston, Guest Relations Manager at SpringHill Suites Galveston Island, responded to this review

We appreciate your valuable feedback as it is only with it we can improve our services. Thank you for your time and we hope you choose to stay with us again.

Reviewed 1 January 2017

Staying at this hotel was great for the price and location. Rooms are spacious and provide plenty of room if you need to spread out. Breakfast was good, with plenty of options. If you want a view of the water, be sure to book a room on the south side of the hotel. Hotel is starting to show its age,...

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Helpful?
Thank Gibson A
shs_galveston, Guest Relations Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for sharing your feedback, we appreciate your honest review and we hope you choose to saty with us again when your travels bring you back to Galveston.

USA
Reviewed 30 December 2016 via mobile

This isa great place to stay, the rooms are spacious, the couch turns into a bed as well. Fridge and microwave are there as well as free fast internet, this all worked out well for us and the kids, staying here for 4 nights exploring before our cruise.

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Thank pinUsa

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about SpringHill Suites Galveston Island

Address: 6303 Broadway St, Galveston, Galveston Island, TX 77551-1036
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: €81 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Galveston Island 3*
Number of rooms: 74
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Also Known As:
Springhill Suites Galveston Island Hotel Galveston
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Galveston Island staff and other travellers.
8 questions
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Mesquite, Texas
over a year ago
Winnipeg Canada
Noble, Oklahoma
Aberdeen, South Dakota

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Questions? Get answers from SpringHill Suites Galveston Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a ocean view!”
 of 5 bubbles kite313, 1 Feb 2017 | Read review
“First floor room was fantastic with very high ceilings.”
 of 5 bubbles rtpecahcek, 9 Jan 2017 | Read review
“Higher the better but still noisy with slamming doors”
 of 5 bubbles 143mamas, 28 Dec 2016 | Read review
“Get a room with a view of the bay...It's beautiful!”
 of 5 bubbles terressap, 26 Dec 2016 | Read review
“Not recommended”
 of 5 bubbles _mjobrian4, 16 Nov 2016 | Read review
5 of 5