DoubleTree by Hilton Hotel Galveston Beach
1,189 reviews
#15 of 56 Hotels in Galveston
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Room & Suite (139)
Pool & Beach (33)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Galveston Beach
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 56 hotels in Galveston
Location
Cleanliness
Service
Value
Over looking the Gulf of Mexico, our hotel in Galveston, TX is located on Seawall Blvd, just 7 blocks down from Galveston Island's Historic Pleasure Pier. Most of our inviting guest rooms and suites feature a private balcony, offering full ocean views. Feel at home with complimentary WiFi, a mini-refrigerator, a luxurious Sweet Dreams(R) bed and a 42-inch flat-screen HDTV. Enjoy fresh seafood in Foxtail or relax with a glass of wine as you soak up the sunshine on the poolside patio.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Paid internet
Outdoor pool
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Private balcony
Room service
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Bay View
Languages Spoken
English
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
24Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
1702 Seawall Blvd, Galveston, Galveston Island, TX 77550-8149
Getting there
See all nearby hotels
1,189Reviews56Q+A100Room tips
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Popular mentions
The toilet wasn’t working when we checked into the room. the handyman came and fixed it but left a big mess on the floor which we had to clean up. We wanted to extend our stay but the receptionist at the front desk charged us extra saying we had a “left over balance”(was told she was on training after) when we had already talked to the manager the day before and had cleared all the payments. We were given a refund after much back and forth and decided to extend our stay in Galveston at another hotel. The service isn’t consistent. One day it’d be this really sweet manager who was going out of her way and made us feel welcome(why we had decided to extend our stay) and the next day it was a manager that could care less.
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Theresa Esparza, Guest Services / Front Office at DoubleTree by Hilton Hotel Galveston Beach
Responded 5 Jan 2021
Thank you for taking the time to offer feedback regarding your stay at our hotel. We are sorry that our property did not exceed your expectations, because you really matter. We pride ourselves in offering friendly service, clean rooms and above all things, "Making It Right". We would very much like a chance to improve your opinion of our service and hope you will give us a chance to redeem ourselves in the future.
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Hotel's Favourite
We came for a quick summer get away, and we had a really great time. This hotel is definitely at the quieter end of the seawall. The beach was a quick walk across the street where beach umbrellas could be rented for $30 for the day, or you could bring your own. The umbrellas were spaced a nice 30 feet apart, and the beach was never crowded. The view from the top floor was fantastic, probably one of the best hotels on the island for a view with a small balcony. The hotel had a nice big pool with a bar attached to it where you could get a drink and some snacks. The bar is currently open until 10 pm. The hotel restaurant is closed but they did offer a small room service menu. The room and bathrooms look like they have been recently redone. A couple of negatives, for some reason only 1 elevator is working, and after looking at past reviews, it seems this has been the case for some time. It wasn't really a problem for us, but it could be annoying if you are in a hurry. They do charge a $12 parking fee an top of your nightly rate. Ice machine was out on our floor, so had to go down 1 floor to get ice. We really enjoyed our stay and the staff checked on us several times via text to make sure everything was good. I would definitely stay at this hotel again.…
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Date of stay: August 2020
Value
Cleanliness
Service
Room Tip: The top floors have the best views.
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4 Helpful votes
Helpful
Response from Theresa Esparza, Guest Services / Front Office at DoubleTree by Hilton Hotel Galveston Beach
Responded 15 Nov 2020
Thank you for taking the time to offer feedback regarding your stay at our hotel. We pride ourselves in offering friendly service, clean rooms, and above all things, "Making It Right". We are glad to see we exceeded our goal during your time with us. We appreciate your choice in staying with us and look forward to welcoming you back in the future!
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The hotel located on Galveston beachfront has great potential to be a 4.5 star . PROS : Very nice pool with swim up bar and poolside snack bar , lobby is clean with good restaurant area, great location. CONS: rooms need updating including new carpet and beds . Usually you can count on a Doubletree to be superior with attention to detail however this hotel does not meet those standards. The hotel does have the potential to meet Hilton standards.
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Theresa Esparza, Guest Services / Front Office at DoubleTree by Hilton Hotel Galveston Beach
Responded 21 Dec 2020
Thank you for taking the time to offer feedback regarding your stay at our hotel. We are sorry that our property did not exceed your expectations, because you really matter. We pride ourselves in offering friendly service, clean rooms and above all things, "Making It Right". We would very much like a chance to improve your opinion of our service and hope you will give us a chance to redeem ourselves in the future. Have an amazing Holiday Season!
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Not impressed. I reserved 2 rooms close as possible as instructed on my booking instructions. I even told them I am willing to have same floor. They did even admit that they have available rooms but it is an upgrade?! What point did they accept my booking for that? I mean I have to add more just to have my request? I should have gone to other hotels who offer a better service with this price point! Also the water is yellow. Looks like pee but I would think it might be the city's? But with this kind of hotel I was expecting at least it would filter their own if water is this bad. It was disappointing.
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Date of stay: November 2020Trip type: Travelled with family
1 Helpful vote
Helpful
I don’t recommend at all is very poor customer service plus don’t answer the phone or answer w very bad actitud o well I have to many choices to stay for the price I found something much better I don’t get the people work there they don’t like the job why work there
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Theresa Esparza, Guest Services / Front Office at DoubleTree by Hilton Hotel Galveston Beach
Responded 15 Nov 2020
Thank you for taking the time to offer feedback regarding your stay at our hotel. We are sorry that our property did not exceed your expectations, because you really matter. We pride ourselves in offering friendly service, clean rooms and above all things, "Making It Right". We would very much like a chance to improve your opinion of our service and hope you will give us a chance to redeem ourselves in the future.
Read more
PRICE RANGE
US$163 - US$365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn sunspree resort galveston beach hotel galveston, holiday inn galveston, galveston holiday inn
FORMERLY KNOWN AS
Galveston Beach Hotel
LOCATION
United StatesTexasTexas Gulf CoastGalveston IslandGalveston
NUMBER OF ROOMS
97
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Claim Your Listing Frequently Asked Questions about DoubleTree by Hilton Hotel Galveston Beach
Which popular attractions are close to DoubleTree by Hilton Hotel Galveston Beach?
Nearby attractions include The Bryan Museum (0.7 km), 1892 Bishop's Palace (1.0 km), and Murdochs (0.7 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Galveston Beach?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at DoubleTree by Hilton Hotel Galveston Beach?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at DoubleTree by Hilton Hotel Galveston Beach?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Hotel Galveston Beach?
Yes, parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Galveston Beach?
Conveniently located restaurants include Miller's Seawall Grill, Galvez Bar & Grill, and ShyKatZ.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Galveston Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Galveston Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Galveston Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Galveston Beach?
Many travellers enjoy visiting Moody Mansion (1.4 km), 1892 Bishop's Palace (1.0 km), and 1859 Ashton Villa (1.1 km).
Does DoubleTree by Hilton Hotel Galveston Beach have any great views?
Yes, guests often enjoy the ocean view available here.