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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Galveston Island
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 56 hotels in Galveston
Location
Cleanliness
Service
Value
Travellers' Choice
Courtyard by Marriott Galveston Island is a Galveston oceanfront hotel that's perfect for weekend getaways and business trips. Our hotel in Galveston, Texas offers the ideal combination of thoughtful amenities and conveniences, and we make it easy for you to enjoy all kinds of journeys and vacations in Galveston. Courtyard by Marriott Galveston Island is near top attractions like the warm and sandy Jamaica Beach. We are close to Pleasure Pier and Galveston Island State Park. And, guests love our proximity to many things to do and see on the Galveston Seawall. While at our hotel, you will be able to relax and luxuriate in our cozy guest rooms that feature plush bedding an pillow-top mattresses. Our hotel can be your home-away-from-home as you explore Galveston, and should you want to spend downtime with us on our property, we welcome you to dine in our restaurant - The Bistro. Courtyard by Marriott Galveston Island is also an ideal location to hold business meetings.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Telephone
Refrigerator
Flatscreen TV
Clothes rack
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Location
Full view
42Car recommended
Grade: 42 out of 100
232Restaurantswithin 10 km
121Attractionswithin 10 km
Contact
9550 Seawall Blvd, Galveston, Galveston Island, TX 77554-9772
Getting there
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390Reviews22Q+A93Room tips
Reviews
Traveller rating
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Popular mentions
We checked on Monday for a much needed vacation and checked out on Wednesday, 2 days early, to move to a new hotel. When we arrived the front desk couldn’t find our reservation and were very rude. They finally located it after we showed them our loyalty status tier and were friendlier. We got to our room, which was a handicap accessible room, to find our bathroom flooded. Ninety minutes later, and many power tools, maintenance fixed the plumbing issue. I wish they could have fixed the smell. During that wait we noticed that our “comfy chair” in the room must have been used at a “red light district” hotel in its previous life. We were not getting anywhere near that thing. Now the real fun begins. We booked our hotel using points because we had plenty. We opted to pay cash for one night and points for three. It’s something we’ve done many times with no issues. When we checked in they put a $100 hold on our card, no biggie. Overnight they put an $80 hold on our card. We spoke with the front desk who told us that was to cover incidentals. I’m still not clear what those could have possibly been. We left the following morning to go do vacation stuff and came back in the evening to find the sewer smell had gotten worse. Still no other rooms available so we just dealt with it. We soon learned most of our plugs didn’t work and the lamps made an weird humming noise. Meh, who needs lights anyway? So back to sleep we went. Woke up on Wednesday morning to find they had charged our account another $100 dollars. If you’re keeping track, that’s $280 so far. We went back down to the desk where they told us they would hold the daily rate on our card in case our points didn’t go through. Keep in mind, we were using Marriott branded points from their loyalty program. They got really rude. We got our stuff and checked out but not before they decided that since they had already held those funds, they would apply the cash rate instead of points. We fought their poor choice but alas, they would not honor the points and were rude. We’ve stayed at Marriotts all over the country and never dealt with the rude customer service we encountered here. Spend the extra money and stay someplace else.…
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Sam Hoyt, General Manager at Courtyard by Marriott Galveston Island
Responded 2 Jan 2021
Hello , We appreciate you providing your feedback here as well as with Marriott during your initial survey . We offered to move you rooms on several occasions and you declined the offer . We inspected the room multiple times and cannot verify your remarks about “red light district” furniture in the room . We take all feedback very serious and appreciate you sharing your experience. We wish you a Happy New Years , safe travels .
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+1
This is a great hotel. It’s right on the end of the sea wall so it’s quieter than most hotels. It’s nicely appointed. Very clean. Friendly,helpful and knowledgeable staff. They are doing a great job during covid restrictions. Before the grab n go they had a wonderful hot breakfast. The food literally looked like the pics when it came out. But they are doing their best now too. Coffee is Starbucks so that’s a big plus! Our room had a balcony with an ocean view. The whole room allowed access to see the beach. Heaven for us.
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Date of stay: October 2020Trip type: Travelled as a couple
Helpful
Response from Sam Hoyt, General Manager at Courtyard by Marriott Galveston Island
Responded 5 Dec 2020
Hello , We thank you for this great feedback and hope to welcome you back soon !! Happy holidays , Sam General Manager
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This Marriott did not recognize the company discount that Marriott employees receive for their immediate family members one I arrived. After working for Marriott Hotels for most of my 17 year career in the industry and then being laid off due to Covid-19, I still had a brother working in the industry. He provided me with the authorization form needed to check in and receive the discount. I booked the discounted room online and showed up for my stay. once I handed the form marked "brother or sister of associate" I was told they would not honor it. in the 17 years I have worked in this industry, no one I know has been denied what Marriott has created for their associates to extend to an immediate family member such as brother or sister of the associate. I checked in again about a month later and a different associate did not question my form. The first time I was denied, the GM was called to verify my argument which I showed to the agent on my phone that is was allowed and that GM allowed the authorization but proceeded to say that was not allowed by Marriott. I challenge you again to call Marriott Headquarters and tell them they got it wrong since this property knows the rules. …
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Date of stay: July 2020
Helpful
Response from Gabriel Hinojosa, Other at Courtyard by Marriott Galveston Island
Responded 3 Oct 2020
I would like to take a moment to thank you for bringing this situation to our attention. We will confirm the policy on associate rate and family discounts and make sure all of our associates are informed properly.
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I had a very different expectation as all Marriotts are known for comfortable beds. I could feel springs and bed creaked every time my husband or I moved. We had reserved 3 nights but decided to switch hotels immediately.
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Date of stay: July 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Gabriel Hinojosa, Other at Courtyard by Marriott Galveston Island
Responded 15 Aug 2020
Thank you so much for sharing your valued feedback with us. I am sorry to hear that our mattress was not to your liking and we are aware of this issue and are currently working on property improvements in some of our guest rooms to ensure everyone can have a great night of sleep as is expected of Marriott properties. We will share your experience with our team to ensure that the room you stayed with us in is addressed appropriately. If your travels ever bring you back to the Galveston area we would be honored to serve you again in the future.
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1. It is in a good location 2. Room was basic, clean and nothing to be excited about 3. Did see staff wear masks 4. A plus they don't charge for self parking 5. The big disappointment came during breakfast. I would have appreciated bottled water, a box of cookies or something to hand when we arrived and when we came down to have breakfast. I was under impression it was included and in the COVID world, they would hand you a box to eat from. But no- nothing. Everything is additional costs. So we went to Starbucks 7 minutes down the road.
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Date of stay: June 2020
Value
Rooms
Service
Helpful
Response from Gabriel Hinojosa, Other at Courtyard by Marriott Galveston Island
Responded 15 Aug 2020
Thank you so much for your valued feedback! I am glad to see you noticed our staff were wearing masks and appreciated both our location and our free self parking. I am sad to see that our breakfast option through our lovely bistro was not enjoyed during your stay but as part of the Courtyard brand standard put out by Marriott and to maintain the quality of our food we do unfortunately have to charge an additional fee for a la carte purchases. There are packages available online through Marriott.com where the cost of breakfast can be packaged in with your room rate so you can enjoy every moment of your stay from check in through until your morning departure. We appreciate you taking the time to let us know about your experience and if your travels ever bring you back to the Galveston area we would be honored to serve you again.
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PRICE RANGE
US$116 - US$320 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Courtyard Galveston Island Gulf Front
LOCATION
United StatesTexasTexas Gulf CoastGalveston IslandGalveston
NUMBER OF ROOMS
85
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Galveston Island
Which popular attractions are close to Courtyard by Marriott Galveston Island?
Nearby attractions include The Seawall (4.9 km), Galveston's 61st Street Fishing Pier (3.9 km), and Moody Gardens (3.2 km).
What are some of the property amenities at Courtyard by Marriott Galveston Island?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Galveston Island?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Galveston Island?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Galveston Island?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Galveston Island?
Conveniently located restaurants include Shearn's Seafood and Prime Steaks, The Steakhouse, and Gaido's.
Are there opportunities to exercise at Courtyard by Marriott Galveston Island?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Galveston Island?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Galveston Island offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott Galveston Island?
Many travellers enjoy visiting Samuel May Williams House (7.0 km).
Does Courtyard by Marriott Galveston Island have any great views?
Yes, guests often enjoy the ocean view available here.