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Red Roof Inn Galveston - Beachfront/Convention Center

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311 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Galveston - Beachfront/Convention Center
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Showing 300: English reviews
Grand Prairie, Texas
Reviewed 27 October 2016

Location is great BUT we need a room 1 night before our cruise we were tired from the drive got checked in and found out very quickly this place has roaches! We DID NOT stay there I was afraid to sit down they were just crawling on the floor in the shower everywhere.They need to invest in a good pest...

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Helpful?
Thank aj s
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for taking the time to write a review about our hotel. I was very sorry to read that you had pests in your room at check in. We are continually working with our pest control company, EcoLab, to combat the issues associated with being on the island. We have shared your comments with them, and will continue to...

norman, United States
Reviewed 26 October 2016

not what i was expecting in the first place not very clean or well maintained wouldn't recommended it for a first time visit ,place was dirty old only time we saw someone from management was at check-in

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Thank Edinso M
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you, Edinso, for taking the time to review our hotel. I would like to apologize for the cleanliness issues you experienced during your stay. We try to, always, make sure our rooms are clean and maintained. I have shared your comments with our housekeeping and maintenance staffs. I hope you will give us another chance to better serve you...

Keller, Texas
Reviewed 26 October 2016

We stayed the night before our cruise. The staff as very friendly and helpful. Offered suggestions and were very accommodating. The room was clean and spacious. No complaints. It was a typical Red Roof Inn, in a great location!

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Thank Jason-christy H
Conroe, Texas
Reviewed 17 October 2016 via mobile

I checked in at 430pm. My room wasn't ready. Told me to wait with other family in their room. At 530 I called to see when my room would be ready. They wanted to move me farther away from family. I requested to be next door. At 6pm my room was finally ready. There is no excuse for this. They...

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Helpful?
Thank spage_58
Boardman, Oregon
Reviewed 10 October 2016

The location was perfect . The hotel was right in front of the sea wall. The rooms could of been cleaner , especially the floors. The pool needed some cleaning. One of the washers was not working. The staff at the front desk were very helpful.

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1Thank dessie222016
MESQUITE
Reviewed 10 October 2016 via mobile

We stayed here the night before our cruise. We did have to wait to check in but they took our number and called within an hour to say it was ready. We were down on The Strand and didn't return for several hours. Check in was quick! The room smelled a bit musty but leaving the door open for about...

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1Thank Indigo_Flint
Oklahoma City, Oklahoma
Reviewed 29 September 2016

Enjoyed my first cruise! The Red Roof Innwas nice enough...except for the terrible smoke smell in the non-smoking room! The Front Desk representatives are AMAZING! Friendly, positive and helpful!! Thank you!

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1Thank GymJammer
Reviewed 27 September 2016

I am truly disappointed in our stay at this hotel. The hallways leading to the room smelled of urine, and when I arrived at my room the door was very dirty to the point where I did not want to touch it. Once I opened the door the room seemed to be clean, but once I turned on the light...

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Helpful?
1Thank Lisa S
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

I would like to apologize for the issues you experienced in your room. I hope you gave us the opportunity to fix this problem that should have been taken care of prior to your arrival. I have shared your comments with the housekeeping staff to prevent any future occurrences. Thank you for letting me know. I hope you will give...

Houston, Texas
Reviewed 27 September 2016

Why did I give the Red Roof Inn only one "star"? Let me count the ways.... But first, I have only good things to say about the desk staff. They were all very nice, without exception, and anxious to please. We should have stayed in the lobby! We were shown to our room (#317 by the way--make a note of...

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2Thank Lenore M
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for taking the time to post a review. My apologies that we disappointed you. Hopefully, you will give us another opportunity when you are looking for an economy motel on the island. Sincerely, Kathleen Trindade

Reviewed 27 September 2016

My husband and I was really iffy about staying at this hotel after seeing all the different reviews. But we stayed here for a week and I can honestly say that it was pretty cool! On the down side we saw a total of 3 roaches, which I think they should look into. This hotel does have potential to grow...

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Helpful?
Thank MsLadii1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Roof Inn Galveston - Beachfront/Convention Ctr. is conveniently located within walking distance of the Convention Center, restaurants and the Texas Gulf Coast. Many of the area's most popular attractions like Galveston Island Historic Pleasure Pier, Moody Gardens, the historic Grand 1894 Opera House, Schlitterbahn Waterpark, the Elissa sailing ship and the Strand National Historic Landmark District are quickly accessible. Whether for meetings, weddings, a Galveston vacation with the family or a romantic getaway weekend for two, the Red Roof Inn Galveston-Beachfront/Convention Ctr. will accommodate your needs efficiently, graciously and completely. Our hotel offers business services and conference center that will make it easy to hold a meeting or a memorable social event. All rooms are non-smoking and offer free WiFi, microwave & refrigerator, hair dryer, iron & ironing board and flat screen TV. Enjoy our continental breakfast in the lobby or relax in the sun by our outdoor pool. One well behaved family pet is welcome. ... more   less 

Additional Information about Red Roof Inn Galveston - Beachfront/Convention Center

Address: 5914 Seawall Blvd, Galveston, Galveston Island, TX 77551-5888 (Formerly Beachfront Palms Hotel)
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: €40 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Galveston - Beachfront/Convention Center 2*
Number of rooms: 151
Reservation Options:
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Also Known As:
Best Western Beachfront Hotel Galveston
Best Western Galveston
Galveston Best Western
Hotel Style:
#21 On the Beach Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Galveston - Beachfront/Convention Center staff and other travellers.
9 questions
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Independence, Missouri
8 months ago
Austin
elgin il

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Questions? Get answers from Red Roof Inn Galveston - Beachfront/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You might have a better time on one of the higher floors, and not on the side facing the pool”
 of 5 bubbles GeoffreyC372, 3 Nov 2016 | Read review
“The non-smoking rooms smelled like cigarettes....I'm sensitive to it...so that was unpleasant! ”
 of 5 bubbles GymJammer, 29 Sep 2016 | Read review
“"Pool view" is not necessarily accurate. All rooms are off outdoor walkways and the trees obscure your view of the pool.”
 of 5 bubbles lenorem2015, 27 Sep 2016 | Read review
“ROOM 329 is right next to the elevator so please ask them to move u elsewhere. people were a little loud coming and going to the elevator”
 of 5 bubbles MsLadii1, 27 Sep 2016 | Read review
“Cross at a light to get to the beach - traffic on Seawall is heavy.”
 of 5 bubbles debbiem636, 25 Sep 2016 | Read review
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