We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
My family and I were displaced here from hurricane Harvey Rooms are great, friendly workers, pool was warm. They made us feel like family here. Pet friendly had an area just for pets. Breakfast was awesome
Of all of the hotels I have stayed in in my life, this is by far the worst. The product itself needs soooooo much work. Housekeeping and maintenance in this hotel are pretty much nonexistent. Every corner of the room was thick with dust and...More
I checked into this hotel on Saturday 1/27/2018 and it was bad from the start first they couldn't find my reservation than when they did they told me my room was not ready and it was 5pm and check in was at 3pm I finally...More
This entire hotel is advertised as non smoking. Our room stunk so bad of stale smoke. Everything looked old and run down.
No tv remote. Tv wouldn’t even turn on. Door didn’t seem to look well. Back of hotel parking is extremely unsafe looking.More
Thank Jennifer H
Response from Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention CenterResponded 4 weeks ago
My apologies for not meeting your expectations. This property is indeed in need of a complete renovation. Things do occasionally go wrong, so we have maintenance staff on property between 9am and 10pm. Once the TV issue was reported, it was fixed or a new...More
Upon arrival we were told that only one of our rooms was available but the other would be ready within an hour. 4 hours later we still did not have a room, it was almost 6 hours before our second room was available.
Response from Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention CenterResponded 12 January 2018
Our apologies for your stay. I have shared your comments with the staff. We will work to improve our service in the future.