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Hilton Galveston Island Resort

Booking.comUS$160*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$166*
US$160*
US$166*
US$160*
US$166*
US$160*
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Hilton Galveston Island Resort
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2,096 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Galveston Island Resort
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Showing 2,062: English reviews
Reviewed 15 August 2016 via mobile

I supprised my husband for his 50th birthday. .....When staff member Magen O'Mara found out she went above and beyond to make it an extra special night. She decorated our room, it was beautiful!! Rose pedals, ballons, streamers etc...it was so thoughtful and beautiful, once my husband walked in tears started flowing, i turned to thank Magen and tears were...

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Helpful?
1Thank Alana R
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your comments about the hotel and staff. I will be sure to let the Director of Rooms know so he can praise Megan for a great job she is doing for the hotel. The associates truly make the hotel for what it is. Thank you once again and we look forward to you visiting in...

San Antonio, Texas
Reviewed 15 August 2016

Although the building could use some improvements and a bit outdated...elevators were extremely slow, fridge was not cooling, we enjoyed our stay. Fortunately, we were on the 2nd floor and were able to use the stairs. I love how kid friendly they are, providing daily activities and pool inflatables for our use. Rainforest Café with a ride is next door....

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Helpful?
1Thank crose80
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. i will be sure to let the Director of Housekeeping know about what a great job Lakeisha did so they can praise her. Thank you once again for visiting and we look forward to you as a guest in the near future.

Reviewed 14 August 2016 via mobile

Very disappointing experience. The only highlights were that the staff was very friendly and our beds were spot white clean. The bathroom - not so much. There was hair in the tub, sink, and on the floor. The bed sheets were bright white and smelled clean, but the bed itself was very uncomfortable and sagged in the middle. The pool...

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Helpful?
1Thank April0401
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear that you did not have an enjoyable experience at the Galveston island Hilton. After reading this and seeing it was a special occasion clearly expectations were not met and for that we do apologize on behalf of the hotel. I have contacted the Rooms Division manager (Quinn B) and he has asked you contact him...

Houston, Texas
Reviewed 13 August 2016 via mobile

This hotel is just awful, especially considering how much they charge. I would never consider this to be a resort. I'm pretty sure they bought a crumbling Motel 6 in the 60s and put some paint on it. I mean they've obviously come and spent some money, the wallpaper and carpet are definitely recent, but they didn't do much else....

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Helpful?
1Thank Jeninthechi
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am taken back on what has been said about your stay and we sincerely apologize for the experience you incurred. I have notified the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your staff as he wants to make it right. The issues that you have brought up need and will be...

Arlington, Texas
Reviewed 13 August 2016

Everyone was very friendly and accommodating. I would highly recommend this hotel. And check out the children's menu at the pool bar. Huge meals that can be shared. Angus burger is excellent as are adult beverages. Lastly, I have been to Galveston several times and the beaches were as nice as I have ever seen them.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank new_experiences_7
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for taking the time to let us know what a great job the hotel and staff are doing. We pride ourselves on a consistent product with exceptional service. Thank you once again and we look forward to you visiting in the near future.

Reviewed 13 August 2016 via mobile

Stayed here for a little mini Vaca with my husband and son. Located right across from the seawall. The hotel lobby was clean and decorated nicely. Staff were all friendly and even gave us a coupon for Rainforest cafe which was just a short walk away. Room was clean and the shower had good hot water pressure. Only downfall I...

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Helpful?
Thank kclewis1234
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. We appreciate your business and we look forward to you visiting again in the near future.

San Antonio texas
Reviewed 12 August 2016 via mobile

This hotel is very nice and clean ! Very close to restaurants. I am very satisfied with the customer service in front desk ( Ajah) , the breakfast buffet is very good ! The swimming pool is like a small island with a bar ! I highly recommend this hotel! Thank you !

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Helpful?
Thank Lacasadeazul33
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about the hotel and staff. I will be sure to let hotel management know so they can praise Ajah for making your stay a great one. Thank you once again and we look forward to you visiting in the future.

Reviewed 12 August 2016 via mobile

Room was very clean and bed is super comfortable. Mini fridge in room, no microwave. Nice interior decor. Pool bar is awesome, but the pool could be a little cleaner. It had debris in it both days I was there, not bad, but definitely noticeable. Great service. Will be back.

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Helpful?
Thank Ks2828
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about the hotel and staff. Both good or bad we appreciate the feedback that we can use to make the hotel and staff better than before. I will be sure to pass this information to the appropriate manager that oversees pool so we correct this issue. Thank you once again and we look forward to...

Reviewed 11 August 2016 via mobile

While personnel were nice, I was not recognized as a Gold member upon check-in. There was no deadbolt on my door and the toilet seat was broken. The bed was great. The breakfast coupon was not explained until the waitress advised there would be an additional charge, since I had more than the Continental breakfast. I had a meeting in...

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Helpful?
Thank Ttreats
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear this and that expectations were not met. There is no spare customer and I have forwarded this to out Director of Rooms (Quinn B) who has asked you contact him so he can make it right. Once again I do apologize for any inconvenience and we look forward to assisting you in the near future...

Houston, Texas
Reviewed 11 August 2016

The hotel's location is perfect for walking or driving to the popular piers in Galveston. The hotel is very clean, wonderful staff and what a great pool with a swim-up bar. Safe and secure and walking distance to grocery store and nice restaurants. Valet as well as plenty of self parking is available.

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Helpful?
Thank Gina R
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the staff and hotel. We appreciate your business and we look forward to you returning in the near future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: €97 - €374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, HotelsforEveryone, Hotwire, Hilton Hotels Direct, Priceline, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#5 On the Beach Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Galveston Island Resort staff and other travellers.
27 questions
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Questions? Get answers from Hilton Galveston Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gulf view balcony”
105shanet, 23 May 2017 | Read review
“First time here. Probably last. I would say get a balcony room. Maybe not have water leak problem????”
Y4302OWdavids, 22 May 2017 | Read review
“Great if you want to enjoy pool”
kuttapayi, 22 May 2017 | Read review
“rooms with balconies have great views of the pool and beach.”
andrewtex123, 19 May 2017 | Read review
“The rooms with a balcony and gulf view are awesome, we stayed in room 622...Hilton Honors members get free wifi in the room.”
665richarda, 16 May 2017 | Read review
5 of 5
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US$160* /night
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Prices are for 1 room, 2 adults
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