Horrible experience due to my fall and lack of concern from staff. Hotel elected to paint stairwell while they had full capacity for the two shows going on at the convention center and while 1 of 2 elevators were not working on the front building. Unfortunately if ell on the wet…
Just came back from a stay in Galveston. We stayed at the Hilton Galveston Island Resort and WOW it was FANTASTIC. We booked through Priceline\ Booking.com and I will NEVER DO THAT AGAIN! I will always book directly through the Hilton Hotel from now on. We needed to make a…
We had the pleasure to have Ja'Markis Nwadiei greet us at our dining table. It was my cousin's birthday and he made celebrating her day extra special. He was so attentive and professional. He is truly an asset to this company.
We stayed here for a convention held next door at the Galveston Conventon center. All the staff members were very courteous, and our room was comfortable. We did not eat at the restaurant since we ate at the convention however we did go to the bar and the drinks were good!
I want to start off by saying that the staff at this hotel from the valet parking to the front desk are amazing. They were very nice to us and always greeted us no matter who the employee was. The issue I had with this hotel was that they still have 3 smoking rooms and we…
"Ask to be far away from the smoking rooms."
"Stay somewhere else - or save some money and go to holiday inn, spend more and go to san luis."
"Ask for a view of the bay"
"I believe all rooms are overlooking the water."
"If you are frustrated with one FD person with your issues, try again with others. The hotel indeed has some awesome employees."