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Four Points By Sheraton Galveston

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545 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points By Sheraton Galveston
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Showing 528: English reviews
Highlands Ranch, Colorado
Reviewed 16 August 2015

Chose this location based on the Sheraton name BIG mistake! This is NOT a Sheraton property but rather a franchise and it shows the minute you walk into the building! The carpet is nasty, so dirty it just makes you feel dirty being in it. Then you open your door to the room and the carpet in the room is...

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Helpful?
Thank Terri D
Houston, Texas, United States
Reviewed 15 August 2015

The new manager, Sam, has to be the hardest working hotel manager! He is kind, courteous, thoughtful and VERY eager to make his guests HAPPY. He went above and beyond to make our stay a great experience!! He's only been there a few weeks, but he is working hard to turn around a great hotel that has clearly suffered from...

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Helpful?
Thank Taani F
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your kind words and will make sure that I will inform Sam as well as the staff. See you again soon

Porter, Texas
Reviewed 14 August 2015 via mobile

Booked this room on a whim on Priceline and was not disappointed. Every hotel employee we encountered was the upmost of friendly and courteous including the housekeeping and maintenance staff we met. Generally beach front hotels have a musty smell, this one does not at ALL. Very clean and well kept, cleanliness comparative to the nicest hotels on the island....

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Thank willsbeachmom
Houston, Texas
Reviewed 14 August 2015

We made reservations to stay 2 night, We could only handle staying one night This place should be close down poor management and housekeeping t they have housekeeping questionable? The room we stay at was on the first floor because they said there was nothing else available, it was a huge disappointment. The curtain in the rooms are broken don’t...

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Thank Ana L
Dallas, TX
Reviewed 12 August 2015

Upon arrival at this hotel I was happy. It was nice and clean looking and the staff at the front desk seemed nice. When I went to check in the guy at the front desk told me that if I came back at 4:00 my oceanview room would be available. No problem. We left and went to get something to...

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2Thank April D
Atlanta, Georgia
Reviewed 11 August 2015

I stay there 2 months ago and the hotel management has change 100% since then. There is a new Asia or. Middle East made a complete change in the whole hotel experience. He was so kind and helpfully. He made my stay where I will always want to come back. The different in this hotel with this new manager make...

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Thank Jimmy D
Texas
Reviewed 8 August 2015

We loved this hotel! We were in another hotel in Galveston and we popped in to ask about availability. Andreas, the manager, could not have been more helpful. Our room was spacious and clean, with comfy pillow-top mattresses and fluffy white duvets. The bathroom was sparkling and well-stocked with lots of towels. I especially liked the dispensers for shower gel,...

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Thank Bobbi_Shea
Dallas, Texas
Reviewed 8 August 2015

This was my first time staying in Galveston and booked the hotel because of the location (right across the street from the Pier). Came down for a quick fishing trip with my daughter. . .Jasmine was very friendly at check-in, which was nice after a long trip from Dallas. Sam the manager went out of his way to make sure...

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Thank Robert-Cassidy
Pauls Valley, Oklahoma
Reviewed 3 August 2015

Our stay at the Four Points Sheraton in Galveston Texas was wonderful!! From the moment we got there to the time we left, we were treated so good. We can't think of a single complaint!! We were told they would try to get us adjoining rooms and when we got there we were told they had been working on that...

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Thank Brenda A
Reviewed 1 August 2015 via mobile

My husband and I arrived on a Monday for a 3 night trip. We chose Sheraton simply for the location, as it is directly across from the beach as well as Pleasure Pier. Check in was at 4pm however we arrived just about 2:30pm and since our room was ready we were able to check in. We landed with room...

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Thank EP510

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis
Oasis
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more   less 

Additional Information about Four Points By Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550-7940
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: €81 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton Galveston 3*
Number of rooms: 118
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Also Known As:
4 Points By Sheraton Galveston
Four Points By Sheraton Galveston Hotel Galveston
Hotel Style:
#10 Business Hotel in Galveston
#12 On the Beach Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points By Sheraton Galveston staff and other travellers.
18 questions
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Vancouver, Canada
over a year ago
Arroyo Grande, California
10 months ago
Sydney
over a year ago
Arlington, Texas
2 months ago
Humble, Texas
10 months ago

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Questions? Get answers from Four Points By Sheraton Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The farther back in the hotel, the quieter the room. The front of the hotel is on a busy boulevard.”
 of 5 bubbles 958becib, 27 Nov 2016 | Read review
“Go to a Different Hotel”
 of 5 bubbles timesareachangin, 13 Oct 2016 | Read review
“Definetly the higher up, the better the views”
 of 5 bubbles johnj927, 12 Sep 2016 | Read review
“All I can say is don't stay here! And definitely don't let them put you in a room that butts up to an elevator.”
  • bathroom wall
  • filthy toilet area
  • shower wall
  • sink NEVER drained...
  • dirty, stained, ripped sheets
 of 5 bubbles kathyz249, 2 Sep 2016 | Read review
“The rooms on the fourth or fifth floor facing Murdoch's have the best view.”
 of 5 bubbles FrederickBurg, 31 Aug 2016 | Read review
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