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All reviewspleasure pieracross the streetfish talesamusement parkshampoo and conditionerhotel is in a great locationbeds were comfortablepre cruisesea wallthe room was niceseawall blvdcruise terminalconsprosportstrand
We had stayed here before and I didn't have anything good to write in my review. Hoping they had improved we tried again. We loved the lobby bar! Very pleased with the improvements, staff and over all experience.
Pam the bartender was exceptional. The front...More
We had a large group staying prior to a cruise, the staff was extremely accommodating with our various arrival times, including having 3 of our 5 rooms ready for early arrival, which was fabulous as naps were needed for kids and adults alike. The staff...More
Response from Jung W, General Manager at Four Points By Sheraton GalvestonResponded 25 July 2018
We are delighted to have been your chosen hotel during your recent stay in Galveston. It was
truly a pleasure to serve you.
We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way...More
Excellent location , front desk girl couldn’t of been nicier and she was super sweet , but sadly the rooms were discusting. We checked in and the smell of must& dirt overwhelmed the room. Pee on the wall by the toilets , dust all over...More
When checking in the staff was more interested in their discussions then greeting us. If that were all, then we could have overlooked it. But it goes on. We reserved and paid upfront online for a junior suite with a balcony oceanview side and was...More
Response from Jung W, General Manager at Four Points By Sheraton GalvestonResponded 2 weeks ago
Thank you for taking the time to share your valuable feedback. My name is JUNG WU and I am the General Manager at the Four Points by Sheraton Galveston. It has come to my attention that the service you received during your recent stay did...More
Great location, across the street from the boardwalk and the beach and walking distance to several restaurants. Very hot & humid inside, but I think it was because their hallway AC was broken. Room was nice & comfortable, but we waited for a room w/...More
Thank Nicole S
Response from Jung W, General Manager at Four Points By Sheraton GalvestonResponded 3 weeks ago
Thank you for taking the time to share your valuable feedback. My name is Jung Wu and I am the
General Manager at the Four Points by Sheraton Galveston. It has come to my attention that the service you received during your
recent stay did...More
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free ...Moreparking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. Less
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