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This is a very nice hotel, surrounded by great restaurants and just around the corner from The Star and all the shopping at Stonebriar. You also are walking distance to Stonebriar CC and its fantastic golf course. If you have an event in Frisco, its...More
Basketball tournament weekend for my son and I wanted to stay close to the gym but also be able to relax. The location was so convenient,with great food options within walking distance. The room were originally placed in was nice and I would have loved...More
Thank LaTasha J
Response from Stonebriar, Director of Sales at Sheraton Stonebriar HotelResponded 24 July 2017
Thank you so very much for the kind words!! We're so happy you felt well taken care of and that you'll be back. We appreciate your loyalty & can't wait to take care of you again soon. Thanks again!
I am a SPG member and found this Sheraton to be average in terms of general hotels but below average for SPG expectations. The rooms are dark, the service is subpar but the location is convenient to a couple of restaurants. When I checked in,...More
Response from Stonebriar, Guest Relations Manager at Sheraton Stonebriar HotelResponded 4 weeks ago
We sincerely appreciate the feedback and are so very sorry to hear how we've missed an opportunity to provide the kind of service for which we've become known. We will share this with our General Manager and individual department heads, as it is a clear...More
Stayed for a weekend - thought I would "upgrade" from my typical Hampton Inn.
While the staff was pleasant, our upgraded suite fell short of the mark when compared to Hampton. The room was well worn, the sconces at the bed were contorted into odd...More
Response from Stonebriar, Director of Sales at Sheraton Stonebriar HotelResponded 21 August 2017
We sincerely apologize that your experience fell so far short of both your expectations and the commitment we make to our guests. We appreciate every bit of your feedback and will share with our executive leadership and, of course, appropriate departments.
I recently stayed at this hotel having a reservation from a Thursday through Sunday. Thursday night when we arrived and checked in for some reason the lady at the front desk asked us at what time we would be checking out on Sunday. I found...More
Response from Stonebriar, General Manager at Sheraton Stonebriar HotelResponded 26 July 2017
We are so sorry for the unfortunate experience you encountered during your stay with us. It appears we have some training to do with both our housekeeping and front desk staff to improve our communication and overall level of guest service. We will address these...More
US$122 - US$267 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Frisco
#10 Family Hotel in Frisco
Non-Smoking Rooms ,
Number of rooms
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