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Holiday Inn Express Frisco

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Traveller (36)
Room & Suite (32)
Dining (14)
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Overview
  • Excellent39%
  • Very good26%
  • Average13%
  • Poor8%
  • Terrible14%
Travellers talk about
“hi express”(2 reviews)
“another guest”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Frisco
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (148)
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Traveller rating
54
38
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21
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LanguageEnglish
54
38
18
13
21
Show reviews that mention
All reviewshi expresslocal attractionsanother guestfree breakfastchecking outtx arearoom numberstay at this hotel againthe rooms were niceyogurta wonderful staynight stayfront desk staffomeletbradlaundrytexas
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1 - 5 of 144 reviews
Reviewed 2 weeks ago

I have never had such a bad experience in a hotel or any service industry. The night guest services desk person does not know how to speak with or treat her guests. She was extremely rude and arrogant and behaved as if she owns the...More

Thank arpitaarora
Hotel's Favourite
Reviewed 10 February 2018

I am checking out in the next 60 min after a very memorable stay at your hotel. You have a great product and more importantly a great team. Each one of them went out of the way to make sure that I felt completely at...More

Thank arunabh m
Reviewed 4 March 2018 via mobile

We stayed one night and it cost us $150. This is what the room was like: 1. The door handle was broken and just flopped down on the door ... but at least the electronic lock worked; 2. The tap dripped all night ... onto...More

Thank Katrina B
Response from IHGService, Guest Relations Manager at Holiday Inn Express FriscoResponded 18 March 2018

Hi Katrina B, Thanks for choosing Holiday Inn Express Frisco for your lodging needs. I understand that we fell short of your expectations on some aspects of your stay particularly with the overall upkeep of our rooms and condition of our facilities. The circumstances you...More

Reviewed 24 February 2018 via mobile

There was a mess up with our reservation, they tried to put 3 people in a room with 1 bed. The manager was rude about it. The situation could have been resolved very simply but the manager Sabrina made it a very difficult & frustrating...More

Thank LisaMarie851
Response from IHGService, Guest Relations Manager at Holiday Inn Express FriscoResponded 11 March 2018

Hi LisaMarie851, Thanks for choosing us for your lodging needs. I'm sorry to learn about the reservation mix-up and that you were let down by how your concerns were handled. This is certainly not what we expected nor is the impression we'd like to leave...More

Reviewed 31 December 2017 via mobile

The staff was very friendly and accommodating. We had a long day of traveling from Detroit and they even let us check in early. Room was nice. Always can count on the holiday inn express for consistency.

Thank Suzanne P
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room Service
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Tennis Court
Details
Price range
US$88 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Frisco
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$88 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Frisco
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (36)
Room & Suite (32)
Dining (14)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
kjames181
6 March 2015|
Answer
Response from Lcj21180 | Reviewed this property |
No they do not but they do have a game room for the kids
0
Votes
Kristina L
5 February 2015|
AnswerShow all 2 answers
Response from James L | Reviewed this property |
They hold about $25.00 plus room charge.
0
Votes
Room Tips
"All rooms are equally well appointed."
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"Location is great and near The Shops at Legacy."
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"Great selection for local shopping and restaurants"
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"The young woman who checked us in thought the first floor was quieter, and she was right."
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