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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

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#4 of 14 Hotels in Frisco
Certificate of Excellence
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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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963 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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Showing 960: English reviews
1 review
Reviewed 1 May 2016 via mobile

Great hotel, great location with great staff. Tons todo in the vacinity (shopping, restaurants, bars). Everyone at the hotel was very friendly and helpful. Hotel is very well kept. April O. at the front desk is phenomenal.

Helpful?
Thank Johnny C
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and that April delivered great customer service. It is always gratifying to hear when my staff takes such good care of our guests. Thank you for staying with us and sharing your experience; we look forward to welcoming you... More 

Richmond Hill, Georgia
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 April 2016 via mobile

This is a very nice hotel with a lot to offer. It's a large property with lots of venues where you can work or just get away and enjoy a few silent moments. There is a lot of construction, so there's a lot in progress. If you're expecting great views from your hotel room it's not quite done yet but... More 

Helpful?
1 Thank wowzerjesus
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy our wonderful service and great location. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we hope... More 

Dallas, Texas
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 April 2016

We stayed here for a weekend concert at Toyota Stadium in Frisco. I booked the room because it was nearby without a lot of forethought and lucked into a fantastic property. The staff, lobby, convention center, rooms, elevators, breakfast, check in, parking, valet - in short, everything - was five star. It makes me want to seek out Embassy Suites... More 

Helpful?
1 Thank Brent C
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us. Our team appreciates the nice comments regarding our great customer service and our top notch amenities. Thank you for staying with us and we hope to see you again soon! Rich Lundt General Manager More 

Ashdown, Arkansas
2 reviews
Reviewed 28 April 2016

Cost to much! Was everything else was good! Everybody was nice! Breakfast was good! Plus it think the shuttle should go a little farther! I think the front desk people were the best! Very professional

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kitten1967
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your recent stay and review. We are so glad that you enjoyed your stay with us and that you had a chance to experience our wonderful service. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager More 

Spring, Texas
1 review
Reviewed 27 April 2016

Fantastic hotel for a business seminar, but also good if family is with you. Staff was great! Great amenities! ! Complimentary breakfast and happy hour very nice. Nice indoor pool. Rooms very nice and quiet.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank O6926WTkarens
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities, wonderful service and great location. Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and... More 

Austin, United States
1 review
Reviewed 26 April 2016

Average hotel, NO hot water in the shower (despite hot water at the sink!), $13 / day extra for WiFi on top of $200 / day, not worth it other than being the hotel the conference was at (convenient). Would not recommend.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Deana D
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2016

Embassy Suites is centrally located, perfect for next-door convenience to conference center. Rooms are spacious, staff very friendly and accommodating. Outstanding valet staff, as I had multiple items at different times for loading and pre-loading for business event.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank debraw107
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us, wonderful service and great location. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we hope to see you again soon. Rich Lundt General Manager More 

Dallas, Texas
1 review
Reviewed 24 April 2016

I've traveled to several Hilton and the is a first review ever. Nice location. But the building was not cleaned very well. The floors, hallway needed attention. The breakfast as bad but the evening social was awesome.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank D9429BMkarens
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for staying with us and for taking the time to post your review regarding our hotel. We are very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. As a management team, we take all comments seriously and share them with our staff, so we may... More 

Fort Worth, Texas
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 April 2016

The staff was friendly at check-in and through out my stay. The rooms were spacious (stayed in a King suite that had 2 rooms - living area and bedroom with door that shut between). There was free continental breakfast with options for everyone. Parking was in the parking garage which was attached to the hotel and had plenty of spots

Helpful?
Thank KayseyRay
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the wonderful review of our hotel. We are so glad you enjoyed your stay with us and that we were able to meet your expectations! Our team takes pride in caring for our guests and appreciates your comments. Thank you again for staying with us and we look forward to welcoming you back soon! Rich... More 

El Paso, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2016

I came in for a cheer competition for my daughter. The room was wonderful lots of space, television in each room . My kids enjoyed the indoor pool. The breakfast buffet had all sorts of great food to choose from. I would definitely recommend this hotel.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gina I
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy our breakfast, the spacious suites and pool. Thank you for staying with us and we are thrilled to hear you would recommend our hotel. We look forward to welcoming... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Region: United States > Texas > Frisco
Price Range: €129 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites
Hotel Style:
#3 Business Hotel in Frisco
#3 Romantic Hotel in Frisco
#5 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and other travellers.
2 questions
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Kaufman
7 months ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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