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Comfort Inn & Suites

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#11 of 14 Hotels in Frisco
Certificate of Excellence
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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Oklahoma City, Oklahoma
Reviewed 3 June 2015 via mobile

We have stayed at this hotel three times but this last trip it was under new management. As a Comfort Inn is is even better than before. We will stay here again next year if Jimmy Buffett returns to Frisco. Three great restaurants basically on site too.

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Helpful?
1Thank Sooner9196
Newton B, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for take the time to submit a review for our property. We look forward to your return visit next year.

Oklahoma City
Reviewed 1 June 2015

We stayed here a couple of nights for the Jimmy Buffet tailgate party and concert. The staff was great, the hotel and the room were very clean. The bed, pillows and comforter were VERY plush and comfortable. Would definitely stay again. The only thing keeping them from getting that 5th star is that the room was very dark. Even with...

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1Thank broncobrooks
Newton B, General Manager at Comfort Inn & Suites, responded to this review

We appreciate you for taking the time to post a review of our hotel. Thank you for staying with us we look forward to your return visit.

Kansas
Reviewed 7 April 2015

We have stayed at this hotel since the 1st week it opened & 7 visits since. I compare the suites to a lux Boutique Hotel. Tina & Loma offer 5 Star Customer Service & the GM is Outstanding. Amazing Hotel!

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1Thank happytillie
Newton B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind comments regarding our staff and our property we look forward to serving you and your family when next you visit us.

Oklahoma City, Oklahoma
Reviewed 20 March 2015

This Comfort Inn appears recently remodeled and is definitely different than I remember from having stayed here 5 years ago. The rooms were nicely done and quite comfortable but the lighting is terrible. At first I thought the light bulbs needed to 'warm up' so they would get brighter; that never happened. The bathroom was dark as was the living...

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Thank myzygy
Newton B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to comment on our property. Glad we took care of you during your visit. The lighting is an issue that we are in the process of addressing. We look forward to serving you again the next time you are in the area.

Marshall, TX, USA
Reviewed 28 January 2015

Not only were the rooms comfortable, free breakfasts tasty, but the staff went WAY above and beyond to help me. I was attending a conference and had a water pump go out on my vehicle. Tina at the front desk contacted a taxi service for me to get to my conference, allowed me to extend my stay in order to...

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Helpful?
Thank tinksgranny
Newton B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for you kinds words. We are delighted that we were able to take care of you during your stay with us. We look forward to your return visit.

Minneapolis, Minnesota
Reviewed 22 January 2015 via mobile

Nice common area and good continental breakfast. Movie channel was missing from our room and the channel directory was wrong. Bathroom shower curtain was hung too high and water kept getting on the floor.

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Thank brandonolynick
Newton B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to provide us some feedback. I apologize that you experienced a few challenges during your stay. We will make sure and address those issues and hopefully we can take better care of you in the future.

Oklahoma City, OK
Reviewed 28 November 2014

This hotel has recently been converted to a Comfort Inn and Suites. So there was still some very minor work being done on the property. It is an older hotel and looks like it on the outside - however, everything is new and clean on the inside. The staff made us feel as though they wanted us there. And the...

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1Thank MsSylviaM
Newton B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review our property. We appreciate your patience as we finished up our renovation. Our staff looks forward to serving you again when you next visit us.

Oklahoma City, Oklahoma
Reviewed 27 June 2014

We had a large group stay for a weekend during the Jimmy Buffett concert. Everyone enjoyed their stay and our room was clean and quite. A few in our group said the A/C unit was loud when it came on but that was the only problem anyone had. I would suggest that they clean around the pool with a power...

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3Thank Sooner9196
Houston, Texas
Reviewed 5 June 2014

I had requested a stay of 5 days at Stonebriar and had to cancel for personal reasons. I was charged the cancellation fee but later on I found out I had been overcharged 300$. Although the front desk did not handle it properly, the general manager Mario B. was very professional about the problem. I contacted him and explained the...

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2Thank Anonymous G
London, United Kingdom
Reviewed 18 May 2014

Found the staff very friendly and helpful. Had a nice surprise to see that I was given a suite even though I’d booked a twin room. Room was very spacious and clean. The free breakfast is limited but I appreciated the fact that they provided a breakfast. Would be nice if they added some fruits. I really appreciated the fact...

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1Thank Rosemarie44

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The non-smoking Comfort Inn & Suites(R) hotel in Frisco, TX offers easy access to Stonebriar Centre Mall, which offers 115 shops and restaurants. Other nearby attractions include: Dr Pepper Ballpark, Fieldhouse USA, WOGA Gymnastics, Toyota Stadium, Frisco Convention Center. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 4220 Preston Rd, Frisco, TX 75034-8510 (Formerly Inn at Stonebriar)
Region: United States > Texas > Frisco
Price Range: €71 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Frisco Hotel Frisco
Holiday Inn Frisco
Hotel Style:
#8 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there's a guest laundry room on one end - a good thing...but try to get a room away from them.”
 of 5 bubbles amcgeo, 8 Nov 2016 | Read review
“There is nothing to set this hotel above anyother other than it was really clean.”
 of 5 bubbles ironhorse210, 29 Aug 2016 | Read review
“Third Floor”
 of 5 bubbles gsam001, 27 Jul 2016 | Read review
“Away from pool, ice machine, elevator”
 of 5 bubbles L7597QDcarlm, 7 Jun 2016 | Read review
“We always prefer upper floors for quiet - but think that is more our preference.”
 of 5 bubbles GrandmaBJIowa, 13 Jan 2016 | Read review
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