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My stay at this hotel was not good. The hallways smelled like smoke, the telephones inside the rooms did not work, the hallways and room needed updating, housekeeping did not exist while we were there. I thought the hotel was a nonsmoking hotel but the...More
Thank Bennie G
Response from Kristie M, Manager at Candlewood Suites - Fort Worth/Fossil CreekResponded 11 April 2017
I am sorry to hear we did not meet your expectations during your stay. We strive to provide the best service possible to our guests and I regret that we fell short of this goal. Thank you for taking the time to post about your...More
We are staying in one of the King suites with the separate bedroom and love the accommodations. Plenty of drawer space, big bathroom, shower good, nice thick towels, like the bar in the kitchen area that gives me added counter space. The front desk has...More
Thank Jamie S
Response from Kristie M, Manager at Candlewood Suites - Fort Worth/Fossil CreekResponded 4 April 2017
Thank you for telling us about your stay. I am happy to hear you were very pleased with our accommodations and amenities. Our suites are perfect for any family or group traveling together. We take pride in making sure our hotel is in the best...More
The majority of the staff members were helpful, but the person who checked me out was completely apathetic and didn't thank me for staying or offer any appreciation for tolerating the condition of the property. This hotel needs some attention to detail. My room was...More
Response from IHGService, Guest Relations Manager at Candlewood Suites - Fort Worth/Fossil CreekResponded 15 January 2017
Your thoughts are valuable. I appreciate that you have chosen to stay at the Candlewood Suites Dallas, Ft Worth/Fossil Creek, TX for your travel needs.
Thanks for recognizing the service you have received during your visit. Our staff will be happy to hear...More
I got the news while I was in Kansas that my daughter was in labor with her first child. I drove to Ft Worth as quickly as possible and needed to find a hotel where I could stay for a couple nights.
I arrived at...More
These guys are horrible people, they screwed up the first day, two couples had to stay in the same room with kids. We had to sleep on the floor.
The lady promised they will have it fixed the next day.
On Saturday, September 3, 2016,we...More
1 Thank adebayo122
Response from IHGService, Guest Relations Manager at Candlewood Suites - Fort Worth/Fossil CreekResponded 29 September 2016
Thank you for taking the time to write us a review regarding your recent stay. Please allow us to apologize for the issues you had with your reservations and the service you received fell below your expectations. We have sent you a private...More
US$81 - US$105 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites - Fort Worth/Fossil Creek Hotel Fort Worth ,