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Extended Stay America - Fort Worth - Southwest

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Extended Stay America - Fort Worth - Southwest
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48 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Fort Worth - Southwest
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Showing 48: English reviews
Reviewed 12 December 2015 via mobile

What a pleasant surprise. I booked this hotel through hotwire and from my experience with this hotel it was great.I saw the name extended stay when I booked it and I got scared. From my experience with extended stay, I thought I was going to see pimps and other strange things in the hallways.This hotel was awesome. I told the...

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Helpful?
Thank Lee_zell
Manager_11525, General Manager at Extended Stay America - Fort Worth - Southwest, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about your recent stay. I am thrilled that we were able to exceed your expectations! I truly appreciate your comments regarding our friendly customer service and comfortable rooms. Thank you again for posting your review. I do hope that you will return...

Stephenville, Texas
Reviewed 14 November 2015

We were needing a place to stay while my wife had a procedure at the medical center. It was roomy and comfortable especially with the kitchenette. Excellent price! We find that we relax a bit more when we have cooking facilities, don't have to find a place to eat on the hop. Overall, the front desk staff were very helpful....

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Helpful?
Thank SmilingBig
Manager_11525, General Manager at Extended Stay America - Fort Worth - Southwest, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay and found our fully equipped kitchens to be convenient for your needs. I am thrilled that we were able to provide you with a home away from home experience at a great value! Once more, thank you for posting...

Port Lavaca, Texas
Reviewed 8 August 2015

Good for stay. Have kitchen and big refrigerator like a apartment, the wifi is ok but if you want more faster you have to pay additional money. The room is good and the air condition is also good. Nice place to stay and only cost $50 under promotion.

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Helpful?
Thank Fredck34
Manager_11525, General Manager at Extended Stay America - Fort Worth - Southwest, responded to this review

Thank you so much for posting a review of our hotel. I'm so pleased to hear that you enjoyed your stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 30 June 2015 via mobile

This review should be read with the understanding we were told they are renovating soon? The outside was nice with local shopping connected to parking lot. This place has a spacious kitchen area even though we didn't use it. The inside areas were not great you could hear people talking when walking down the hall or cooking and smell the...

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Helpful?
Thank 1scrappyRN
Manager_11525, General Manager at Extended Stay America - Fort Worth - Southwest, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad to hear that you were pleased with our location; however, I apologize for the noise and odor issues you encountered during your visit. Your comments will be very helpful as we continue to improve our guest experience. Thank you again for...

Reviewed 3 June 2015 via mobile

Lured by a cheaper rate. Took the family up to the room, exhausted after all night'r on grandbaby birth watch. Got to the room through the dirty grimy stinky elevator only to be welcomed to food on the floor of the kitchenette and stains on the bedding. Yuck!!! Packed up, refunded room, and stayed at the Holiday Inn next door....

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Helpful?
Thank PHILIP W
Manager_11525, General Manager at Extended Stay America - Fort Worth - Southwest, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that the cleanliness of your room was not up to standards. Please accept my apology. To prevent this from happening again, our team is being re-trained on how to properly inspect a room after it is cleaned to ensure nothing...

Fort Worth, Texas
Reviewed 11 February 2015

My son and I stayed at this hotel for about 6 months when we were relocating to the area and searching for a permanent home. Our original reservation was made at an Extended Stay a couple of blocks away, but we were bumped by them and sent to this location instead. The price was reasonable (the longer you stay, the...

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Helpful?
1Thank C T
Manager_11525, General Manager at Extended Stay America - Fort Worth - Southwest, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies the cleanliness issues you experienced. Still, we are extremely thankful to know we were able to provide you with a positive stay overall. I truly appreciate your comments regarding our friendly and accommodating staff. Thank you again for sharing your experience with us. We would...

Reviewed 5 February 2015

Our stay here was a disaster. As other reviewers have noted the included "breakfast" is pretty much limited to oatmeal in a coffee cup or an apple. We had to try 3 rooms before we found one that was minimally acceptable and acceptable was a stretch. First room the key didn't work in the lock so we didn't get to...

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Helpful?
Thank StevetheSpiffy
Manager_11525, General Manager at Extended Stay America - Fort Worth - Southwest, responded to this review

I appreciate you taking the time to write a review of your experience with us. The check-in process and housekeeping service you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I will be meeting with my staff to review these issues. We continually work to improve our hotel, so I really...

Waco, Texas
Reviewed 10 January 2015

I stayed just one night while in town visiting family. I showed up at the more visible location on Overton Ridge, only to discover that my room was at a second location just a couple of blocks away. I got checked in quickly there and got to my room. It was late, so I just wanted to get to bed,...

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Helpful?
Thank IMHOguy
Manager_11525, General Manager at Extended Stay America - Fort Worth - Southwest, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that you had issues with your PTAC unit and guest service. I am doing a thorough walk of all rooms to ensure that any PTAC issues do not happen again in the future. I will also be re-training our staff on customer service. A...

PA
Reviewed 3 November 2014

The hotel is very smoky, even in the non-smoking rooms. The grab n go breakfast is terrible. Essentially you can grab an apple and coffee. There is no maid service so you have to go exchange towels and clean your own room. The rooms do have big kitchens, but that's it. No double beds so someone is sleeping on the...

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Thank cavychauffer
Reviewed 16 October 2014

I don't normally write bad reviews unless I was extremely unhappy with the experience hence this rating. This is the worst hotel I've ever stayed in. The previous guest had left the toilet clogged and the hotel never bothered to unclog and clean it. When we arrived at the room and notified the front desk, the maintenance guy blamed it...

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Helpful?
2Thank Jbo C

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Fort Worth - Southwest

Address: 4701 Citylake Blvd W, Fort Worth, TX 76132-3634 (Formerly Extended Stay Deluxe - Fort Worth - City View)
Region: United States > Texas > Fort Worth
Price Range: €71 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fort Worth - Southwest 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Deluxe Fort Worth Hotel Fort Worth
Extended Stay Fort Worth
Fort Worth Extended Stay
Extended Stay America - Fort Worth - Southwest Texas
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Questions & Answers

Questions? Get answers from Extended Stay America - Fort Worth - Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Really depends upon the guest's needs.”
 of 5 bubbles , 15 Jul 2016 | Read review
“No specific room location tips, but the standard wifi is just ok. If you were planning on streaming or skype I would advise the upgrade.”
 of 5 bubbles asheyrae83, 25 Jun 2016 | Read review
“quieter rooms near the end of the hallway.”
 of 5 bubbles SmilingBig, 14 Nov 2015 | Read review
“Stay somewhere else”
 of 5 bubbles StevetheSpiffy, 4 Feb 2015 | Read review
“Choose a room at a different hotel.”
 of 5 bubbles cavychauffer, 3 Nov 2014 | Read review
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