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Hampton Inn Eagle Pass

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179 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Austin, Texas
Reviewed 13 October 2016

Excellent Service since new General Manager took over. Quality of service has improved 110%. RecommendIngram many of our families and friends to stay at the Hampton. During our recent stay I was able to convince 3 of our couple friends to move over from another hotel. They thank us for the recommendation.

Review collected in partnership with Hampton
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Helpful?
Thank Carlos M
Jessica B, General Manager at Hampton Inn Eagle Pass, responded to this review

Thanks so much for the GREAT review, I appreciate the feedback. We all try very hard to accommodate all of our guests & make them feel at home when staying with us. Thanks for the referrals as well :)

San Antonio, United States
Reviewed 3 October 2016

Staff and cleanliness of room was excellent! The arrival was very cordial and polite and Simona went out of her to engage in personal conversation. Complimentary breakfast is a big plus before stating out your day. Rosy is a big plus to this organization, she is a KEEPER!!!

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Thank Fernando E
Jessica B, General Manager at Hampton Inn Eagle Pass, responded to this review

We appreciate the AWESOME feedback ;) We have a great team here & we strive to make sure every guest enjoy their stay here at the Hampton

Corpus Christi
Reviewed 27 September 2016

Excellent accommodation, when you visit eagle pass, Hampton is the place to stay, friendly service, excellent breakfast, professional service over all, clean rooms and best of all, you can check out at 12:00 ! Calling ahead and asking for reservations is flawless and every time you stay , you collect points until you get a room for free, you can...

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Thank victorcP1380LN
Jessica B, General Manager at Hampton Inn Eagle Pass, responded to this review

Thanks so much for this fantastic feedback :) We strive to make sure when guests stay with us, its like "home away from home"

Killeen, Texas
Reviewed 22 September 2016

This place is convenient with super friendly staff. They are always helpful in every way and that is from the maintenance technician to the general manager. Very safe area and really clean rooms. You will be glad you stayed.

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Thank michaellX3272YS
Alamo, Texas
Reviewed 7 September 2016

We stay there before and everything has been great. All your staff was wonderful and even when we didn't have reservation your front clerk was so helpful. Especial when I had my mom which she is 81yrs old.

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Thank GuadalupeBermea62
San Antonio, Texas
Reviewed 6 September 2016

Great stay and awesome beds. There was a car alarm going off through the night so that made it hard to sleep. Maybe getting license plate numbers l they can contact the person of the vehicle to shut it off.

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Thank laricoh2016
Reviewed 31 August 2016 via mobile

My stay was uneventful. It was a clean hotel and nice staff. Especially the night manager working on the 27th But what is important at this time is I want to know why I was Charged an extra $50 on August 28th as my stay was for only one night, August 27th. Please advise.😡 Nothing else at this time

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Thank Yellowrosebud
Jessica B, General Manager at Hampton Inn Eagle Pass, responded to this review

Thanks for the review, the additional $50 authorization was just a hold for incidentals. Within 3 business days it should fall off

San Antonio, Texas
Reviewed 28 August 2016

Stayed for one night and enjoyed coming back to a clean room with a comfortable bed and clean sheets. The breakfast in the morning was good and the lady at check in and the lady taking care of the breakfast area were very friendly.

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Thank Amanda M
Killeen, Texas
Reviewed 19 August 2016

This hotel and staff are always nice, accommodating and quick to serve. I have stayed here over fifty times and have never experienced a problem. It is safe, convenient, and clean. All of the staff make it a point to greet you each time they see you. Comfortable rooms and beds.

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Thank michaellX3272YS
Sherman, Texas
Reviewed 29 July 2016

Average. However, I would say one of the best options for this area. The area has no good coffee options so was happy for the coffee bar. Felt safe. Good options for breakfast. Mini-fridge and microwave in room as well as free WiFi.

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Thank Melissa F

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Set just off Hwy 57, our Eagle Pass Hampton hotel is just minutes from the Mexico border and the Piedras Negras. With free breakfast and complimentary WiFi along with clean and comfortable rooms, you will feel right at home in our Eagle Pass hotel! ... more   less 

Additional Information about Hampton Inn Eagle Pass

Address: 3301 E Main St, Eagle Pass, TX 78852-5765
Region: United States > Texas > Eagle Pass
Price Range: €96 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Eagle Pass 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Eagle Pass Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Eagle Pass staff and other travellers.
1 question
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Punta de Mita, Mexico
over a year ago

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Questions? Get answers from Hampton Inn Eagle Pass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are ok.”
 of 5 bubbles 221jackyn, 25 Feb 2017 | Read review
“Third floor is a smoking floor and I do not stay on that floor. Reeks of smoke when stepping off the elevator.”
 of 5 bubbles sanantonio2016, 4 Jan 2017 | Read review
“Even rooms close to the elevators are quiet.”
 of 5 bubbles LucindaVR, 3 Jun 2013 | Read review
“DO NOT STAY!, look for something else.”
 of 5 bubbles unpardeviajeros, 8 Jul 2012 | Read review
“"You won't be disappointed with the suites"”
 of 5 bubbles AmericaT_12, 20 Jun 2012 | Read review
5 of 5