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Hilton Garden Inn Dallas / Duncanville

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Hilton Garden Inn Dallas \/ Duncanville
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424 Reviews from our TripAdvisor Community

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Showing 422: English reviews
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Honolulu, United States
Reviewed 1 week ago

Very friendly and helpful front desk staff. Directed us to popular eating and shopping establishments. Maps with directions were printed for us for our convenience. Cost of our stay included free breakfast and WiFi. Breakfast included the services of an omelet station. Room accommodations were very good, although not the best that I've seen from Hilton.

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Helpful?
Thank Frank W
Rome, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 15 December 2016

Was in the area for a funeral. Could not have been more satisfied with the facility. However what really stood out was the friendly and thoughtful staff! They went out of their way to anticipate our needs. From check in to working with us to extend the stay an extra day, they were just some of the best I've had...

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Thank vbh63
About Hotel's Favourite Review
Wendy S, Assistant General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Dear vbh63, Thank you for your review of our hotel. We are thrilled you enjoyed your stay with us at the Hilton Garden Inn Dallas/Duncanville. Our team works very hard to ensure every guest is enjoying their stay, every time. We would love to have you as our guest again in the near future! Thank you, Wendy Swift Assistant General...

Waco, Texas
Reviewed 2 weeks ago

We were in town for this years Spring Sing at DBU where our youngest daughter attends college. We chose this Hilton property because it's convenient to the school. From check in to check out we had great service, the room was very clean, and breakfast was delicious. As parents, spending time with our youngest in Dallas when we can is...

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Thank Timothy T
Albuquerque
Reviewed 3 weeks ago via mobile

Clean, newer facility. The location is easy on and off the freeway but shopping and restaurants are not within walking distance. There is a grocery store and some fast food nearby but restaurants are a short drive away. The staff was genuinely friendly and extremely helpful and really made the difference with the stay.

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Thank SWG_2
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for your recent stay with us. I am happy to know you enjoyed your time with us. I hope to see you back soon.

Mesa, Arizona
Reviewed 3 weeks ago

The hotel was beautiful… However staff and the rooms were not that great… We have multiple issues with housekeeping not cleaning our rooms and such… And check out though the staff gave us a night credit for The problems we had

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Thank X309DSstevens
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for your feedback on your recent stay. I am sorry we did not provide you exceptional service during your visit with us. I have shared your response with our team so that we can make immediate improvements. I hope you will consider staying with us again.

Waskom, Texas
Reviewed 4 weeks ago

Clean facilities for meetings and guest rooms. Staff is very friendly and professional. Hotel is easily accessible. The beds are extremely comfortable. The lobby is inviting. I love the water available in the lobby.

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Thank 777dawnj
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for your review. We appreciate your business and hope you will come back soon.

Shreveport, Louisiana
Reviewed 18 February 2017

We had a great stay and were comfortable with the room and the staff was very helpful. We will be choosing the Hilton Garden upon our next trip. I recommend this hotel to all my family and friends. Duncanville Hilton Garden is alright with me.

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Thank Richard T
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for staying with us. I am very happy to know you enjoyed your visit. Please come back soon!

DALLAS, United States
Reviewed 14 February 2017

I hand a good time sting in this Hilton garden inn and I will be bake some time , the staff was friendly . and service was very good. I staid for only one night but I like it the room was big and I love the bed but I didn't know it can beigest until the next morning it...

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Thank kidista2017
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for staying with us at the Hilton Garden Inn. We appreciate your business and the feedback. I am happy to hear you enjoyed your time with us. Please come again soon!

Reviewed 14 February 2017

The stay was great. The staff was very friendly and helpful. The rooms were very clean and inviting. You want go wrong choosing this hotel. I would definitely return and will share with my friends and family.

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Thank kathyn790
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for staying with us at the Hilton Garden Inn. We appreciate your business and the feedback. I am happy to hear you enjoyed your time with us. Please come again soon!

Reviewed 9 February 2017

I have stayed here a couple of times. The staff are friendly and the room was clean. It is not a 5 star hotel but it works. Also, we ate our meals in the dining room and it was good. Great service in the dining room

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Helpful?
Thank Leslie O
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for staying with us at the Hilton Garden Inn. We appreciate your business and the feedback. I am happy to hear you enjoyed your time with us. Please come again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Garden Inn Dallas/Duncanville located off I-20 near US-67 is just minutes from downtown Dallas and major area employers like Dallas Auto Auction. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Duncanville

Address: 800 N Main St, Duncanville, TX 75116-2725
Region: United States > Texas > Duncanville
Price Range: €104 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Duncanville 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas / Duncanville Hotel Duncanville
Hilton Duncanville
Hilton Garden Inn Duncanville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas / Duncanville staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Dallas / Duncanville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms that face the interstate and ones that face the back. The back might be less noisy”
 of 5 bubbles 568leslieo, 24 Feb 2016 | Read review
“All rooms are good”
 of 5 bubbles lettucecook, 4 Feb 2016 | Read review
“We have stayed here several times on business and we have not found a "bad" or noisy room.”
 of 5 bubbles csbernard, 23 Jan 2016 | Read review
“Should have a room away from I-20 and I believe there are train tracks nearby so get room away from hotel side facing the tracks.”
 of 5 bubbles B7300FTharrys, 29 Nov 2015 | Read review
“Higher floors units are quieter”
 of 5 bubbles 910jjc, 6 Aug 2015 | Read review
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