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Holiday Inn Express Hotel & Suites Dallas South-DeSoto

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Holiday Inn Express Hotel & Suites Dallas South-DeSoto
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149 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Florissant, Missouri
Reviewed 4 days ago NEW

This was a great place to spend the night after a full day of driving. Our room was very comfortable and the breakfast was great. It had easy access to the highway as well as restaurants close by. We would definitely stay here again if in the area.

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Helpful?
Thank marguerite7452
Buda, Texas
Reviewed 2 weeks ago

I stayed at this property overnight on a one-day trip to Dallas. The hotel staff was pleasant and friendly, however the hotel looked worn. The elevators and walls were marked and dirty, and looked as if they had not been cleaned in a while. There was dust on the lamps in the room and we had to ask for a...

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Helpful?
Thank Sharron L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dear Sharron L, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding the condition of our rooms, common areas and elevator. Reviews like yours are very valuable as...

Reviewed 27 February 2017 via mobile

This is the worst Holiday Inn Express I have stayed in. The staff was nice and the breakfast was descent. However here is a list of a few of the issues I noticed : Shower control very loose on the wall. Also the tub spout is very loose. A plumber needs to open the wall on the other side and...

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Helpful?
Thank Dwkerux
Caleb222, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dwkerux, I would like to apologize for the issues you experienced in your room during your stay, and will work with my Engineering and Housekeeping staff to ensure these items are fixed promptly. In regards to the pool, we currently have it closed due to the winter season and for our yearly maintenance to ensure it is ready to go...

Atlanta, Georgia
Reviewed 7 February 2017 via mobile

I came to Dallas on a college visit with my son and was surprised. The person at the front desk was friendly and very courteous. I had a queen suite and it was very spacious. The room was immaculate. The bed was comfortable with soft linens. The shower and water pressure were wonderful. My room was right off the elevator...

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Helpful?
Thank ohrhilly
Hereford, Texas
Reviewed 5 February 2017 via mobile

Nice hotel. Spacious clean room. Was able to park our 18 wheeler right outside the hotel. Really enjoyed our time out of our truck. Used the laundry facilities, really convenient. The staff was very helpful and very accommodating at this hotel. Would recommend this hotel.

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Helpful?
Thank Mddhardin
Caleb222, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Mddhardin, We are so pleased we were able to not only accommodate you in on of our spacious and clean rooms but also your 18 wheeler. Were glad you enjoyed your time off the truck and hope if your travels bring you back to Desoto we will see you again!

DeSoto, Texas
Reviewed 12 January 2017

We were greeted by Jennifer and she was so pleasant and friendly and informative about the hotel and places in the neighborhood.our room was big and clean. The bed and bedding was fantastic. The towels are so soft and clean and great fresh breakfast. There really is no downside to this hotel. Since coming here from Australia I have stayed...

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Helpful?
Thank megan74manders
Orlando, Florida
Reviewed 1 December 2016

This hotel was super convenient to the highway, it was busy when we came but the staff was still very friendly and attentive. The rooms were spacious and clean and despite how busy there was plenty of complimentary parking and breakfast.

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Helpful?
Thank Kanesha R
Reviewed 31 October 2016

We stayed here for two nights at the end of October. The rooms were clean and large The staff, especially Dawn, were friendly and accommodating. The breakfast was sufficient and I especially appreciated the fact that Soymilk was provided as I usually have to haul moyown lactose free milk.

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Helpful?
1Thank Marilyn H
Gadsden, Alabama
Reviewed 4 September 2016 via mobile

My wife and I stayed September 2 & 3. The in room safe didn't work, the ice machine was broken and the juice machine In the breakfast area was broken. We are frequent travelers and HI platinum club members. I made management aware of the issues. This one does not meet expectations.

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Helpful?
Thank btbarryt
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dear btbarryt, Thank you for writing us a review and for being an IHG Rewards Club Platinum Elite members. We certainly regret the overall dissatisfaction you had experienced during your stay especially some of the amenities and facilities not to be working. Please know that this is not reflective of the high standards we usually pride ourselves in. We take...

Oklahoma
Reviewed 25 August 2016 via mobile

Hotel was beautiful and clean at the entrance, and check in desk. The room was nice, but there was mold on the tub. All they need to do is spray with a little bleach to get rid of the mold. The breakfast was wonderful and the Desk Clerks were extremely Helpful, Polite, Respectful, and Smiling!!

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Helpful?
Thank Candy H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dear Candy H, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the hotel, the excellent service received from our staff, and the breakfast served at par. However,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
New DeSoto hotel offers modern luxury & impeccable service. Welcome to the 100% smoke-free Holiday Inn Express Hotel & Suites, DeSoto, TX. This new hotel is the standard for a premiere setting and service. DeSoto is in an ideal location for all travelers, with downtown Dallas 12 miles away, and Duncanville, Lancaster, Cedar Hill, and Waxahachie, TX, are all nearby.Families will love staying at our DeSoto hotel with easy access to the Dallas Zoo, UNT, Six Flags, Hurricane Harbor, shopping at the new Uptown Village. Sports fans can visit the American Airline Center, the new Cowboy Stadium, Cotton Bowl Ameriquest Field, Texas Motorplex or take a short walk to Grimes Park, home of indoor BMX racing. Business travelers lodging at our DeSoto hotel are just 5 minutes from AAFES, Brenntag, McGraw & Hill, Solar Turbines, Zep Manuf., DIAB Aircraft, Masco, Brascraft and Texas Air Manuf. Our DeSoto hotel offers the convenience of on-site meetings with our 2,900 square feet of meeting space and free Wired/wireless Internet access with the fasted speed in South Dallas. Our 24-hour business center will meet all your business needs.Your DeSoto vacation begins when you hear the gentle sounds of jazz music in our lobby. We want you to enjoy choice amenities like a free hot buffet breakfast and well-equipped fitness center or the courtyard with an outdoor pool and whirlpool and grill. Check our great hotel deals and rates and make your DeSoto hotel reservation today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dallas South-DeSoto

Address: 1310 E Wintergreen Rd, DeSoto, TX 75115-2608
Region: United States > Texas > DeSoto
Price Range: €103 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas South-DeSoto 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas South-Desoto
Holiday Inn Desoto
Desoto Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Dallas South-DeSoto staff and other travellers.
4 questions
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Round Rock, Texas, United States
over a year ago
Round Rock, Texas, United States
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Dallas South-DeSoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on ground floor and I have no complaints was very quiet.”
megan74manders, 12 Jan 2017 | Read review
“All rooms are always quiet, clean & comfortable”
Weazy123, 17 Jul 2015 | Read review
“We always book rooms away from elevator.”
502tonis, 18 Apr 2015 | Read review
“Choose a room on the quiet side - away from the highway.”
RoaminRod, 10 Dec 2014 | Read review
“Only one lift / elevator so stick together if you are in a group and don't want to wait too long for a ride.”
DaiJam2, 16 Aug 2014 | Read review
5 of 5