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Holiday Inn Express Hotel & Suites Denison North

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1 room 2 adults 0 children
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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Reviewed 2 July 2016 via mobile

I have stayed in several Holiday Inn Express hotels and have always enjoyed my experience. However, the experience at this hotel was not the same. Upon our arrival, we had hair in several places throughout our shower. The toilet ran nonstop. We were placed in a room right by the elevator which seemed extremely convenient since we were in and...

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Helpful?
Thank Carmen M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear Carmen M, Thank you for your loyalty in choosing Holiday Inn Express for your travel needs. We appreciate to hear feedback from our guests as this guides us in monitoring and improving areas that may benefit from additional attention. Please accept our apologies for the issues you had during your stay, especially with the bathroom cleanliness, fitness center and...

Dallas, Texas
Reviewed 30 May 2016

I really like everything else about the hotel - good location, non-smoking, huge room, clean, friendly staff, good price. I've literally worked 30 years traveling as a road warrior - hitting all 50 states along the way. Thousands of motels/hotels - but this mattress is like laying on cement. Cheaply made, hard as a rock. (Unless I just got the...

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Helpful?
Thank Rick F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear Rick F, Thank you for taking the time to leave us with your feedback. I deeply apologize for any inconvenience you may have experienced due to our mattress. It is truly regrettable that this has affected your overall satisfaction with our hotel. I truly would have preferred you had a more comfortable stay. Nevertheless, rest assured that your comments...

Santa Fe, NM
Reviewed 25 April 2016

I Stayed at this Hotel rather than the Hilton Gardens (where I usually stay) because this hotel had an indoor pool. When we arrived we discovered that the pool was closed for service, the TV in the exercise room was out- of- service and the coffee was cold ( out of service coffee pot?). The vending machines only sell drinks,...

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Helpful?
Thank mcficke
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear mcficke, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the front desk service. However, we’re sorry we fell below your expectation regarding the pool closure, fitness center amenities and vending machines. We will address these concerns. We take all reviews...

Nashville, Tennessee
Reviewed 22 April 2016

I stayed here twice. Once when I attended a concert in Durant OK (it was the cheaper IHG property that a discount I had worked with) and once when movin down to Texas. I had a pleasant time both times. It was very quiet and the breakfast for being free was nice and warm, not stale and not cold. The...

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Thank T N
Houston, TX
Reviewed 11 April 2016

I checked in late and went straight to bed. Check in was quick and breakfast was very good. The room was very clean and the parking was very convenient. No complaints. The AC wasn't very powerful but it was fine.

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Thank RogerTheChipGuy
Columbus, Mississippi, United States
Reviewed 22 February 2016

I stayed at this hotel with a school group. First the good--my room was nice, quite, and when I arrived-clean. The staff was friendly, lobby ok, breakfast about what you would expect. Now the bad--one of the parents with us had a tick on her pillow. Rather than changing the bedding the solution was to simply take the pillow. The...

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Helpful?
Thank Tom V
Spencer G, General Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear Tom V, This type of feedback is exceptionally rare at our property and immediately grabs our undivided attention. Please accept our sincerest apologize for this experience. We are working closely with our executive housekeeper to hire in new talent, and retrain existing talent to ensure nights like this do not occur. We appreciate your candid feedback and cannot wait...

Granbury, Texas
Reviewed 17 February 2016 via mobile

One of the BEST places to stay in Denison TX. The staff was excellent and helpful. The rooms were big and clean. The breakfast was great. I will definitely stay here again on my next trip too Denison. I will also highly recommend the hotel if you are going to Denison.

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Helpful?
Thank Jason W
Spencer G, General Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear Jason W, Thanks for the 5 Stars! You hit so many important points here I couldn't have said it any better myself! Of all of these I am most proud that you mentioned your appreciation for excellent staff! Without them, we are just a building! Thanks again, Jason W! Best regards, Spencer Gendron General Manager Holiday Inn Express Denison...

Plano
Reviewed 8 February 2016

When I booked my room I was told it was a lot bigger and different the way they described it, and I paid for it it was little space and not what was described with a dirty tub, I was lied to by reservations

Review collected in partnership with this hotel
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Helpful?
Thank chinathompson
Spencer G, General Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear chinathompson, Thanks for the 5 stars! You must have really been "wow'd!!!" by our facility and staff to award us such a high score even though there was a mistep during the reservation process! Thank you for this invaluable feedback; we can't wait to see you next time, chinathompson! We appreciate the opportunity to improve our room descriptions! Best...

Orange, Texas
Reviewed 5 January 2016

The staff were friendly. In the room the carpet was coming up, so we stepping on tacks. We asked for a room change and they reluctantly gave us one, but it was not much better. They said they would refund for one of the 4 night we stayed, but we never received the check , they said was sent. I...

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Thank Timothy B
Houston, Texas
Reviewed 22 December 2015 via mobile

It's what you would expect from Holiday Inn. The suites are huge and great for families. The breakfast bar has a great selection. The only issue was the condition of our bathroom. Whoever did the tile work in the bathroom did a horrible job. I'm surprised at the condition. We reported to front desk. Hopefully it gets fixed. Not the...

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Thank ljnobbe

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
All New Lake Texoma Hotel Features Excellent Facilities Enjoy comfort at the Holiday Inn Express Hotel and Suites Denison North - Lake Texoma situated in Denison, Texas. Our Denison hotel is located just a few miles from Lake Texoma. Families will love staying at our Denison hotel, located off I-75 near the Texas/Oklahoma border. We offer convenient access to numerous local attractions, including the birthplace of Dwight D. Eisenhower, Lake Texoma, shopping at major retail outlets and nine beautiful city parks. Other nearby activities include the Hagerman National Wildlife Refuge and the historic downtown arts district. Business travelers appreciate the comfortable accommodations at our hotel in Denison, TX. Situated just outside town, we are within a short distance of many large companies such as Starr Aircraft, Texoma Medical Center, Alcoa Building Products, Texas Instruments and the Kwikset Corporation. Business travelers lodging in our Denison hotel can utilize both our meeting facility and 24-hour Business Center. While staying at our choice Denison, Texas hotel, enjoy amenities including a heated, indoor swimming pool with spa, a modern Fitness Center, 24-hour convenience store and our complimentary hot breakfast bar. Book your reservation now to take advantage of our great Lake Texoma hotel rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Denison North

Address: 715 N Point Look Out Dr, Denison, TX 75020
Region: United States > Texas > Denison
Price Range: €74 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Denison North 2.5*
Number of rooms: 79
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Holiday Inn Express Hotel And Suites Denison North
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Denison North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No special views here, it has a field in back & commercial properties in front. Go for closest to the elevator or cheapest available.”
  • View with just bedlamp turned on
  • View of the room with all lights and TV turned on
danielkG4487OO, 30 Dec 2016 | Read review
“no tip needed the whole area is quite”
CharlesE742, 3 Oct 2016 | Read review
“Do not stay.”
timothybQ3762AS, 5 Jan 2016 | Read review
“they do allow dogs”
PeggyR481, 23 Sep 2015 | Read review
“Request upper Floor away from lower floor pool area.”
CharlesB811, 29 Aug 2015 | Read review
5 of 5