We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsice skatingamerican girlexecutive clubheavenly bedcorner bakerydirect accessvalet parkingwalk in showerroom was largevery nice hotelbusiness conferencefront desk stafflove this hotelgreat roomsshower headcoffee makerfitness center
Good size room. Excellent waterfall shower feature. Very comfortable bed. Easy to access from freeway. Make mirror light did not work. Air conditioner worked well. Would like to have been offered hot tea along with the coffee. Room darkening shade would not raise up.More
Response from TeamMarriott, General Manager at The Westin Galleria DallasResponded 3 weeks ago
Thank you for choosing to stay at The Westin Galleria Dallas. We are thrilled to know you loved our location convenient for your visit to all the many attractions and enjoyed the size of your comfortable room. Thanks again for allowing us to...More
If you plan on doing some shopping at the Galleria, then this is the place to stay. The hotel staff was very polite and helpful. The room we had was clean and we had no complaints. This is our top choice when staying in Dallas.
Very friendly staff and room was great. Even was offered an upgraded room. Would definitely return again. Close to restaurants and shopping. Booked through Hotwire and got a fabulously great rate. Can't wait to go back.
With an incredible selection of stores!! Ice skating on bottom level. I’m from a small town...so this mall blows me away each and every time we visit!! Today we checked out ZARA for the first time! And went to Belk. Quick trip in and out...and...More
Pro: the hotel is attached to a big mall, and there are a variety places to eat as result. The bedding is very comfortable. Con: the wall is very thin (I could hear every phone call from my neighbor and every word he said); there...More
Response from TeamMarriott, General Manager at The Westin Galleria DallasResponded 4 weeks ago
Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority, so we apologize that you had an unsatisfactory experience. We have shared your feedback with the team so that appropriate adjustments can be made. We...More
I don't know about others and their experiences. Most people seemed like they were in groups and more worried about weddings and conferences. I just know that we were very disappointed. It was literally one thing after... More
I don't know about others and their experiences. Most people seemed like they were in groups and more worried about weddings and conferences. I just know that we were very disappointed. It was literally one thing after another. The valet almost caused us to wreck our new Lexus. The front desk acted like they couldn't care less. The AC was not on in our room (and this is Dallas so it was like walking into a sauna). There was no hot tub (we were celebrating our anniversary so this was disappointing). The escalator between the second and third floor was not working. The chairs in the room were literally like sitting on concrete. Even the toilet paper was like the cheap kind we had in the Army. I honestly have no idea how this is rated the 6th best hotel out of 205 in Dallas. It has to be due to the Galleria and not the hotel itself.