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Sheraton Suites Market Center

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Sheraton Suites Market Center
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499 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Market Center
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Showing 485: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016 via mobile

I stayed at this hotel the night before an important job interview. Mysteriously, my new nylons were not in my bag the morning of my big day. I called the staff in near panic. Richard,sent the van driver, Jeremy, out to get me nylons. They got me exactly what I needed!!! They went so far out of there way, I... More 

Helpful?
1 Thank Karen D
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Karen D, Thank you for staying with us and for sharing your story! We will certainly make sure to share the thanks to the staff. We hope that everything went well with the interview and we hope to welcome you back again soon. Regards, Volkan Tekinkoc More 

2 reviews
Reviewed 2 October 2016

Was here for 3 weeks for work. Bigger room was nice, perhaps a little in need of some renovation, but good to spread out and work in. Highlight was the staff; the entire stay they went out of their way to make us all feel at home. Anthony at front desk (as well as rest of the people there) was... More 

Helpful?
Thank Ryan M
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Ryan M, Thank you for choosing to stay with us. Glad to hear that you enjoyed your stay with us and we certainly appreciate the kind remarks regarding the staff. We are soon to begin renovations in which the items you mentioned will be addressed. We are looking into additional machines for the laundry area as well as the... More 

Phoenix, Arizona
Level Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 October 2016

This property is showing it's age and quite honestly although fine is just average and in the need of modernization.Rooms are large even for suites. Bar is small, restaurant fills the basic needs without leaving the hotel, but is nothing exciting. All and all the Sheraton is OK for a short business stay.

Helpful?
Thank ifly737
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings ifly737, Thank you for staying with us, we appreciate your business. The property has begun modernization projects already such as our elevators and will begin our guest rooms very soon. We appreciate your feedback and hope to have the opportunity to welcome you back in the near future to see that changes. Regards, Volkan Tekinkoc More 

Camano Island, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016

Nice clean hotel room with a nice balcony and a view. The bathroom is really small but otherwise a very nice room with separate bedroom. I called from Love Field and the shuttle driver Jeremy called me back with a specific eta, so I didn't have to stand out in the heat for 30 minutes. Very good customer service overall.... More 

Helpful?
Thank 302michealt
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings, Thank you for staying with us. Glad to hear that you enjoyed your stay with us. I will certainly send my thank you to Jeremy. We appreciate the feedback regarding the service and the stay, it is appreciated. Thank you for your business and we hope to have the opportunity to welcome you back soon. Regards, Volkan Tekinkoc More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2016 via mobile

Came here for a weekend trip to go to the market and explore Dallas. The only reason I gave this 2 stars instead of 1 was because the employees were VERY nice. Outdated, ripped up leather headboards, mold above showers, tv in living room didn't work, stains covering carpet in room and hall, couldn't get wifi connected even after seeking... More 

Helpful?
Thank Morgan B
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Morgan B, Thank you for choosing the Sheraton during your trip to Dallas. We appreciate the feedback regarding your stay. I do apologize for the conditions during your stay with us. The hotel will be undergoing some major updates soon and we are very excited to share the details. We appreciate the comments regarding the staff, we will be... More 

Travellers are raving about these Dallas hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 September 2016

It's been 13 days since my stay over Labor Day Weekend. I encountered what the hotel confirmed was bed bugs. I have 49 bites all down by face, neck, arms and hands. I wasn't going to post a review, and this isn't as much to complain as it is to let others know about this issue. I feel I'd be... More 

Helpful?
3 Thank Kristen B
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Kristen, Thank you for your feedback and comments regarding your stay with us. We are terribly sorry that this unfortunate incident occurred during your stay with us. The hotel takes bed bug incidents very seriously, and proper treatment was done immediately. In addition ongoing inspections and careful watch are in place for preventative measures as well. With the amount... More 

Rotorua District, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 September 2016

Firstly the check in was busy and took way longer then expected however the lobby was tidy. The lift only gives you a 2 second window to enter or exit and it bloody hurts when it closes on you. the staff seem to know this so if they are in the lift when you go to enter they will hold... More 

Helpful?
Thank Kirsty S
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Kirsty, Thank you for staying with us. I apologize that there were these issues during your stay with us. We find this unacceptable and will look into this immediately. We will certainly share our thanks to Andre, he is fantastic for the hotel and our guest. The hotel has begun major updates to the property and will soon begin... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2016

Jeremy, our shuttle driver, provided excellent service. He was kind, helpful and personal. He even gave me his cell phone number to call him when I needed a ride. What a nice guy! He was very patient while waiting for a large party to walk over to his van, too. And, he even dropped us off at a restaurant within... More 

Helpful?
1 Thank Ryan G
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Ryan, Thank you for choosing the Sheraton during your trip to Dallas. Glad that you got to utilize our hotel shuttle. Jeremy is great for us and I will be certain to share the feedback with him. We appreciate the feedback and hope that we have the opportunity to welcome you back soon. Regards, Volkan Tekinkoc More 

Wichita, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 September 2016 via mobile

Quality place, nice and efficient staff, especially Ali (he rocked!). Loved the strong coffee in the morning! Our room was a nice size and I appreciated the the refrigerator/microwave. Restaurant/bar was consistently understaffed; but once the food arrived it was good.

Helpful?
2 Thank Shelly M
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Shelly, Thank you for staying with us. We will certainly share the thank you to the staff and Ali. Glad that you enjoy our starbucks coffee. I do apologize about the restaurant, I will certainly share this with the team. I appreciate your feedback and we hope to welcome you back to the Sheraton soon. Regards, Volkan Tekinkoc More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 September 2016

I recently spent a few days in Dallas attending a National Conference for Nerium International. This property did a great job accommodating our group. From the Front Desk staff and the shuttle drivers to the maintenance team, they were all there to assist. One evening nearly 30 of us decided to eat in the small restaurant and they did a... More 

Helpful?
2 Thank Linda A
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Linda, Thank you for staying with us. We appreciate the feedback regarding the staff it is truly appreciated. The hotel is about to go through some updates and we look forward for you to see them when we welcome you back. Thank you for your feedback. Regards, Volkan Tekinkoc More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Suites Market Center Dallas is close to American Airlines Center, JFK museum, Dallas Aquarium and Zoo and West Village restaurants, and has over 4300 square feet of meeting space. ... more   less 

Additional Information about Sheraton Suites Market Center

Address: 2101 Stemmons Freeway, Dallas, TX 75207
Region: United States > Texas > Dallas > Northwest Dallas-love Field
Price Range: €85 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Market Center 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Sheraton Suites Market Hotel Dallas
Sheraton Market Center
Sheraton Hotel Dallas
Dallas Sheraton
Sheraton Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Market Center staff and other travellers.
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Questions? Get answers from Sheraton Suites Market Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quieter rooms are on the side opposite the freeway. Even the freeway side isn't bad though.”
 of 5 bubbles tawptool, 24 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles MarkPurdue, 14 Oct 2016 | Read review
“Do not pay extra for the club access - they are the same rooms as every other room”
 of 5 bubbles kirstys456, 14 Sep 2016 | Read review
“Guests may want to request a room that is not facing the expressway. The small patios are nice, but the noise is noticeable all night.”
 of 5 bubbles lindaaS5467VP, 11 Sep 2016 | Read review
“Ask for a downtown view”
 of 5 bubbles 907brittanyb, 23 Aug 2016 | Read review
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