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Renaissance Dallas Hotel

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823 Reviews from our TripAdvisor Community

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Showing 811: English reviews
Milton, Canada
Reviewed 2 days ago NEWvia mobile

Hotel is clean. Staff were great and room was ok. But the elevators were a mess. Attended a conference and seemed to be always waitting. Only 2 working it seemed. Front bar was good. Bartenders were on point. Not in a great area. Police sit in the lobby fri/ sat nights. Kind of scary considering your on a hotel. Food/...

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Helpful?
Thank Joanne R
Wellingborough
Reviewed 3 days ago NEWvia mobile

Stayed here for a business trip for 6 nights, the hotel was clean and tidy but lacked any character, the restaurant and bar area were small but functional. The elevators were a joke, there were many times I had to wait 10-15 mins for one to arrive this became the joke of the week amongst my colleagues as they all...

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Thank BigMas
Mansfield, Texas
Reviewed 4 days ago NEW

I was greeted immediately upon walking in the door. The bar and restaurant was a easily accessible and service was cordial. The drinks were fairly priced and flat screen TVs were located in the bar area. The food was good. Housekeeping came early in the morning on my floor so if you don't want to be bothered early you may...

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Thank Alondra P
Deptford, New Jersey
Reviewed 6 days ago NEWvia mobile

Had our Sales Meeting here. Elevators not equipped to handle 300 of us. Food served for Meeting events was average. Decent meeting facilities. Now the good. Very comfortable rooms & bed. Best night sleep in a hotel in a long time. Food in restaurant was excellent. Would consider staying again.

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Helpful?
Thank Michael F
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Michael - thank you so much for your feedback of our hotel. I do apologize about the issues you had with the elevators but I am happy to know that the majority of your stay was pleasant. I do hope you will give us the opportunity to host you again, and if you wish to call us with any...

England
Reviewed 6 days ago NEWvia mobile

I've just returned from a 6 night stay at this hotel as part of a conference for work. The good: Decor in main areas. The beds are very comfy. Air con works well. The staff in general very smiley and helpful. The bad: The coffee as the title indicates is weak and not sufficient to wake you up in a...

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Helpful?
Thank Alicatali
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Alicatali, Thank you so much for your feedback regarding your stay here. I am sorry to hear that you had some issues during your visit, especially regarding the elevators and your in room coffee. I am happy to hear that your bed was comfortable and that the staff was friendly. Please feel free to call us if you want...

New Orleans, Louisiana
Reviewed 1 week ago via mobile

Staff was superb. Especially the young man John. Every time I stay there he has gone out of his was to roll out the carpet for us. I have seen someone so genuinely courteous. This guy deserves some high praises because it's not just me I watched him as I passed through the lobby and he gives every guest that...

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Thank Watatrip100
Sunnyvale, Texas
Reviewed 2 weeks ago

The Service at this hotel was Nice. I was there to officiate a wedding and the two day stay was comfortable enough, but I was starving the whole 2 days. Though we spent more $ on room service than the room and valet parking itself, NOT only have we been sick since we returned home, the A la Cart menu...

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Helpful?
Thank Dr Patricia D
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Patricia, thank you so much for taking the time to review our hotel. I am so sorry to hear that your in room dining experience was so disappointing for you. Please feel free to give us a call if you would like to visit with the F&B Manager directly. We value your business and hope we will have the...

Fort Worth, Texas
Reviewed 2 weeks ago

My now Wife and I stayed there the night before leaving for our Wedding and Honeymoon. The staff found out and were fantastic! They went above and beyond making us feel welcome. Very highly recommended.

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Thank HouseJP007
Tulsa, OK
Reviewed 17 December 2016

I've driven by this hotel for years and finally had a chance to try it out. The lobby was washioably trendy. The rooms were large, updated, and clean. The bed was comfortable and the view was fantastic. The food in the executive lobby was disappointing but the service was poor.

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Thank RealPersonNotOwner
Reviewed 13 December 2016

My overall experience was by far amazing. The entire front of the house office was professional, polite, and have impeccable customer service. My room was very clean and cozy. Definitely recommend this place to many.

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Thank tame y

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Renaissance Dallas Hotel

Address: 2222 Stemmons Freeway, Dallas, TX 75207
Region: United States > Texas > Dallas
Price Range: €142 - €309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Dallas Hotel 4*
Number of rooms: 514
Reservation Options:
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Also Known As:
Renaissance Dallas
Dallas Renaissance
Hotel Style:
#20 Luxury Hotel in Dallas
#31 Business Hotel in Dallas
#37 Romantic Hotel in Dallas
#43 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Dallas Hotel staff and other travellers.
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Questions? Get answers from Renaissance Dallas Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, south side will provide a beautiful view of downtown Dallas at night”
 of 5 bubbles alondrap367, 19 Jan 2017 | Read review
“Get a room overlooking the highway then you could see the skyline”
 of 5 bubbles spago27, 7 Dec 2016 | Read review
“High Floor/Corner Room”
 of 5 bubbles Dealmaker, 16 Nov 2016 | Read review
“i prefer rooms no higher than the ninth floor ( personal reasons) and away from the elevators and ice or vending machines.”
 of 5 bubbles , 1 Nov 2016 | Read review
“There are not bad rooms but ask for an upper floor, great Dallas view...”
 of 5 bubbles jxw701, 31 Oct 2016 | Read review
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