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Crowne Plaza Hotel Dallas Downtown

1,361 reviews
#130 of 212 Hotels in Dallas
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Traveller (268)
Room & Suite (162)
Dining (32)
Overview
  • Excellent34%
  • Very good23%
  • Average21%
  • Poor11%
  • Terrible11%
Travellers talk about
“west end”(49 reviews)
“walking distance”(54 reviews)
“jfk museum”(26 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,361)Write a Review
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All reviewswest endwalking distancejfk museumfloor museumrooftop poolan older hotelamerican airlines centershuttledartmemorialconcerteventmeeting
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321 - 325 of 1,284 reviews
Reviewed 5 May 2016

The best thing about the Crowne Plaza is that it is bang in the city centre with spectacular cityscape around. The first few floors of building are for public car parking with the hotel guest floors above them. We had room 1904 which was OK...More

2  Thank Normanta
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 9 May 2016

Dear Normantan, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your four star experience. We appreciate the feedback and are sorry if you found the room bathroom tiny. We are also very sorry for the issues you experienced...More

Reviewed 3 May 2016

Hotel staff is super friendly but he hotel is outdated. Took awhile to get some items brought up to the room but they let me check in at 9am which was a plus. The hotel rooms have a strong stale smell and it is worst...More

Thank johnleescnc
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 4 May 2016

Dear Johnleescnc, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and do apologize for the stale smell that you perceived. Thank you again for staying with us. Sincerely, Brian Angerer Front Office...More

Reviewed 3 May 2016

we attended a con held at the hotel. the staff was welcoming, helpful and accommodating. the rooms were clean and smelled fresh. the bed was comfortable. and the room was actually quite quiet considering the number of guests and downtown location. we had a balcony...More

Thank joy L
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 4 May 2016

Dear Joy L, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and are glad that you enjoyed your onsite event. Thank you again for staying and we wish you many...More

Reviewed 3 May 2016

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Review collected in partnership with Amoma.com
Thank Janet H
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 4 May 2016

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Reviewed 2 May 2016 via mobile

I stayed here one night while in town for a training class. The hotel is obviously an older property, but has been well maintained. The linens on the bed were clean and fresh and the TV in the room was up to date. The desk...More

Thank Kristin L
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 4 May 2016

Dear Kristin L, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing you four star experience. We appreciate the feedback and will look into the issues you stated about our breakfast options. Thank you again for staying and we...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Laundry Service
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$113 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$113 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (268)
Room & Suite (162)
Dining (32)
Pool & Beach (26)
Business Centre & Event Rooms (11)
Amenities (8)
Questions & Answers
Ask a question
Tayl50
28 November 2017|
AnswerShow all 3 answers
Response from vajoefisher | Reviewed this property |
You should be able to unless you booked it through orbitiz, expedia as a flight/hotel package. Call them directly and ask them.
0
Votes
Lorrie W
30 September 2017|
AnswerShow all 11 answers
Response from rhiannadow4 | Reviewed this property |
No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
1
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12345613
Room Tips
"We stayed in 17 th floor everything was fine"
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"Choose the east side."
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"Speak to Alexander"
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"Try different lodging"
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